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Roy S. Ho
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San Jose, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Digital multimedia contact center
Patent number
8,745,576
Issue date
Jun 3, 2014
InterVoice, Inc.
Justin Broughton
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Apparatus and method for extensible real-time workflows
Patent number
7,739,325
Issue date
Jun 15, 2010
Aspect Software, Inc.
Glen Kazumi Okita
G06 - COMPUTING CALCULATING COUNTING
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Patent Grant
Digital multimedia contact center with tier escalation and deescala...
Patent number
7,254,641
Issue date
Aug 7, 2007
InterVoice, Inc.
Justin Broughton
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for compiling transaction processing workflows
Patent number
6,286,129
Issue date
Sep 4, 2001
Aspect Communications
Suresh K. Agarwal
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
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Patent Application
DIGITAL MULTIMEDIA CONTACT CENTER
Publication number
20080034354
Publication date
Feb 7, 2008
Intervoice Limited Partnership
Justin Brughton
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Digital multimedia contact center
Publication number
20030018702
Publication date
Jan 23, 2003
Justin Broughton
H04 - ELECTRIC COMMUNICATION TECHNIQUE