Rusty Nelson

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Brighton, CO, US

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Patents Grantslast 30 patents

Information Patent Grant
Mobile phone open-ended reconnect feature
- Patent number 12,177,922
- Issue date Dec 24, 2024
- Avaya Management L.P.
- Roger I. Krimstock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Facilitation of communication among individuals waiting in a contac...
- Patent number 11,528,365
- Issue date Dec 13, 2022
- Avaya Management L.P.
- Roger I. Krimstock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method to augment routing delivery systems with intuitive human kno...
- Patent number 10,999,440
- Issue date May 4, 2021
- Avaya Inc.
- Kevin Archer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Enforcement of contact center communication session routing behaviors
- Patent number 10,827,074
- Issue date Nov 3, 2020
- Avaya Inc.
- Roger I. Krimstock
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
REAL-TIME PROVISION OF GUIDANCE TO SALES-FOCUSED AGENTS OF A CONTAC...
- Publication number 20240177711
- Publication date May 30, 2024
- Avaya Management L.P.
- Rusty Gerald Nelson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MOBILE PHONE OPEN-ENDED RECONNECT FEATURE
- Publication number 20230300933
- Publication date Sep 21, 2023
- Avaya Management L.P.
- Roger I. Krimstock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ENFORCEMENT OF CONTACT CENTER COMMUNICATION SESSION ROUTING BEHAVIORS
- Publication number 20200137232
- Publication date Apr 30, 2020
- AVAYA INC.
- Roger I. Krimstock
- G06 - COMPUTING CALCULATING COUNTING