Membership
Tour
Register
Log in
Ryan Yokel
Follow
Person
Seattle, WA, US
People
Overview
Industries
Organizations
People
Information
Impact
Patents Grants
last 30 patents
Information
Patent Grant
Dynamic adjustment of service capacity
Patent number
10,951,504
Issue date
Mar 16, 2021
T-Mobile USA, Inc.
Ryan Yokel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Issue resolution script generation and usage
Patent number
10,951,764
Issue date
Mar 16, 2021
T-Mobile USA, Inc.
Ryan Yokel
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Predictive service for smart routing
Patent number
10,715,670
Issue date
Jul 14, 2020
T-Mobile USA, Inc.
Ryan Yokel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Team-based customer care routing
Patent number
10,148,819
Issue date
Dec 4, 2018
T-Mobile USA, Inc.
Ryan Yokel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
ISSUE RESOLUTION SCRIPT GENERATION AND USAGE
Publication number
20200314243
Publication date
Oct 1, 2020
T-Mobile USA, Inc.
Ryan Yokel
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
DYNAMIC ADJUSTMENT OF SERVICE CAPACITY
Publication number
20200313995
Publication date
Oct 1, 2020
T-Mobile USA, Inc.
Ryan Yokel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PREDICTIVE SERVICE FOR SMART ROUTING
Publication number
20200162614
Publication date
May 21, 2020
T-Mobile USA, Inc.
Ryan Yokel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
TEAM-BASED CUSTOMER CARE ROUTING
Publication number
20180191903
Publication date
Jul 5, 2018
T-Mobile, USA, Inc.
Ryan Yokel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
MACHINE LEARNING-BASED CUSTOMER CARE ROUTING
Publication number
20180131810
Publication date
May 10, 2018
T-Mobile, USA, Inc.
Ryan Yokel
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SEAMLESS SHARING OF CUSTOMER SUPPORT CHAT SESSIONS
Publication number
20160371756
Publication date
Dec 22, 2016
T-Mobile, USA, Inc.
Ryan Yokel
G06 - COMPUTING CALCULATING COUNTING