S. Michael Perlmutter

Person

San Francsico, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Trust in physical networks
- Patent number 10,726,112
- Issue date Jul 28, 2020
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Recursive adaptive interaction management system
- Patent number 10,552,743
- Issue date Feb 4, 2020
- Dave Sneyders
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Trust conferencing apparatus and methods in digital communication
- Patent number 10,289,817
- Issue date May 14, 2019
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Customer-controlled recording
- Patent number 10,171,674
- Issue date Jan 1, 2019
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Scoring persons and files for trust in digital communication
- Patent number 9,979,737
- Issue date May 22, 2018
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for selecting interactive voice response modes using human v...
- Patent number 9,721,565
- Issue date Aug 1, 2017
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Customer-enabled evaluation and control of communication center age...
- Patent number 9,641,687
- Issue date May 2, 2017
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Trust-interactive communication applications
- Patent number 9,628,463
- Issue date Apr 18, 2017
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Trust in physical networks
- Patent number 9,537,890
- Issue date Jan 3, 2017
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
In-band signaling for routing
- Patent number RE46243
- Issue date Dec 20, 2016
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
Information Patent Grant
In-band signaling for routing
- Patent number RE46060
- Issue date Jul 5, 2016
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
- 001 -
Information Patent Grant
Recursive adaptive interaction management system
- Patent number 9,384,446
- Issue date Jul 5, 2016
- GENESYS TELECOMMUNICATIONS LABORATORIES INC.
- Dave Sneyders
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Trust conferencing apparatus and methods in digital communication
- Patent number 9,141,772
- Issue date Sep 22, 2015
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Customer-enabled evaluation and control of communication center age...
- Patent number 9,124,696
- Issue date Sep 1, 2015
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Recursive adaptive interaction management system
- Patent number 9,092,733
- Issue date Jul 28, 2015
- Genesys Telecommunications Laboratories, Inc.
- Dave Sneyders
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for selecting interactive voice response modes using human v...
- Patent number 8,831,183
- Issue date Sep 9, 2014
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Trust conferencing apparatus and methods in digital communication
- Patent number 8,325,215
- Issue date Dec 4, 2012
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Customer-controlled recording
- Patent number 8,315,374
- Issue date Nov 20, 2012
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Virtual contact center with dynamic routing
- Patent number 8,135,774
- Issue date Mar 13, 2012
- Genesys Telecommunications Laboratories, Inc.
- Andrey Ryabchun
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for integrating client WEB history and call center history i...
- Patent number 7,827,290
- Issue date Nov 2, 2010
- Genesys Telecommunications Laboratories, Inc.
- Brian Galvin
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
In-band signaling for routing
- Patent number 6,470,080
- Issue date Oct 22, 2002
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
In-band signaling for routing
- Patent number 6,104,802
- Issue date Aug 15, 2000
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Trust in Physical Networks
- Publication number 20170118175
- Publication date Apr 27, 2017
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
RECURSIVE ADAPTIVE INTERACTION MANAGEMENT SYSTEM
- Publication number 20160314396
- Publication date Oct 27, 2016
- Genesys Telecommunications Laboratories, Inc.
- Dave Sneyders
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
TRUST CONFERENCING APPARATUS AND METHODS IN DIGITAL COMMUNICATION
- Publication number 20160012215
- Publication date Jan 14, 2016
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
RECURSIVE ADAPTIVE INTERACTION MANAGEMENT SYSTEM
- Publication number 20150332144
- Publication date Nov 19, 2015
- Genesys Telecommunications Laboratories, Inc.
- Dave Sneyders
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Customer-Enabled Evaluation and Control of Communication Center Age...
- Publication number 20150334240
- Publication date Nov 19, 2015
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TRUST-INTERACTIVE COMMUNICATION APPLICATIONS
- Publication number 20150121460
- Publication date Apr 30, 2015
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD FOR SELECTING INTERACTIVE VOICE RESPONSE MODES USING HUMAN V...
- Publication number 20140341361
- Publication date Nov 20, 2014
- S. Michael Perlmutter
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CUSTOMER-ENABLED EVALUATION AND CONTROL OF COMMUNICATION CENTER AGE...
- Publication number 20140254789
- Publication date Sep 11, 2014
- Genesys Telecommunications Laboratories, Inc.
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Asset Valuation and Quantifying Personal Worth
- Publication number 20130339205
- Publication date Dec 19, 2013
- Robbie Vann-Adibe
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TRUST CONFERENCING APPARATUS AND METHODS IN DIGITAL COMMUNICATION
- Publication number 20130145432
- Publication date Jun 6, 2013
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER-CONTROLLED RECORDING
- Publication number 20130114801
- Publication date May 9, 2013
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Customer-Controlled Recording
- Publication number 20100310056
- Publication date Dec 9, 2010
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Trust -Interactive Communication Applications
- Publication number 20100169430
- Publication date Jul 1, 2010
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Trust Authority Supporting Digital Communication
- Publication number 20100169641
- Publication date Jul 1, 2010
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Trust in Physical Networks
- Publication number 20100169499
- Publication date Jul 1, 2010
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Trust conferencing apparatus and methods in digital communication
- Publication number 20100165887
- Publication date Jul 1, 2010
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Scoring Persons and Files for Trust in Digital Communication
- Publication number 20100169265
- Publication date Jul 1, 2010
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Recursive Adaptive Interaction Management System
- Publication number 20090171668
- Publication date Jul 2, 2009
- Dave Sneyders
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method for Predictive Routing of Incoming Transactions Within a Com...
- Publication number 20090171752
- Publication date Jul 2, 2009
- Brian Galvin
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Customer-Enabled Evaluation and and Control of Communication Center...
- Publication number 20090168989
- Publication date Jul 2, 2009
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System For Establishing Outbound Communications With Contacts From...
- Publication number 20080159521
- Publication date Jul 3, 2008
- Dave Sneyders
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Virtual Contact Center with Dynamic Routing
- Publication number 20080162701
- Publication date Jul 3, 2008
- Andrey Ryabchun
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method for Selecting Interactive Voice Response Modes Using Human V...
- Publication number 20080152094
- Publication date Jun 26, 2008
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method for Integrating Client WEB History and Call Center History i...
- Publication number 20080154933
- Publication date Jun 26, 2008
- Brian Galvin
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and apparatus for time zone interrupt for world wide mobile...
- Publication number 20050148343
- Publication date Jul 7, 2005
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
In-band signaling for routing
- Publication number 20020037076
- Publication date Mar 28, 2002
- S. Michael Perlmutter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

S. Michael Perlmutter

Person

Patents Grantslast 30 patents

Trust in physical networks

Recursive adaptive interaction management system

Trust conferencing apparatus and methods in digital communication

Customer-controlled recording

Scoring persons and files for trust in digital communication

Method for selecting interactive voice response modes using human v...

Customer-enabled evaluation and control of communication center age...

Trust-interactive communication applications

Trust in physical networks

In-band signaling for routing

In-band signaling for routing

Recursive adaptive interaction management system

Trust conferencing apparatus and methods in digital communication

Customer-enabled evaluation and control of communication center age...

Recursive adaptive interaction management system

Method for selecting interactive voice response modes using human v...

Trust conferencing apparatus and methods in digital communication

Customer-controlled recording

Virtual contact center with dynamic routing

Method for integrating client WEB history and call center history i...

In-band signaling for routing

In-band signaling for routing

Patents Applicationslast 30 patents

Trust in Physical Networks

RECURSIVE ADAPTIVE INTERACTION MANAGEMENT SYSTEM

TRUST CONFERENCING APPARATUS AND METHODS IN DIGITAL COMMUNICATION

RECURSIVE ADAPTIVE INTERACTION MANAGEMENT SYSTEM

Customer-Enabled Evaluation and Control of Communication Center Age...

TRUST-INTERACTIVE COMMUNICATION APPLICATIONS

METHOD FOR SELECTING INTERACTIVE VOICE RESPONSE MODES USING HUMAN V...

CUSTOMER-ENABLED EVALUATION AND CONTROL OF COMMUNICATION CENTER AGE...

Asset Valuation and Quantifying Personal Worth

TRUST CONFERENCING APPARATUS AND METHODS IN DIGITAL COMMUNICATION

CUSTOMER-CONTROLLED RECORDING

Customer-Controlled Recording

Trust -Interactive Communication Applications

Trust Authority Supporting Digital Communication

Trust in Physical Networks

Trust conferencing apparatus and methods in digital communication

Scoring Persons and Files for Trust in Digital Communication

Recursive Adaptive Interaction Management System

Method for Predictive Routing of Incoming Transactions Within a Com...

Customer-Enabled Evaluation and and Control of Communication Center...

System For Establishing Outbound Communications With Contacts From...

Virtual Contact Center with Dynamic Routing

Method for Selecting Interactive Voice Response Modes Using Human V...

Method for Integrating Client WEB History and Call Center History i...

System and apparatus for time zone interrupt for world wide mobile...

In-band signaling for routing