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Pembroke Pines, FL, US

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Patents Grantslast 30 patents

Information Patent Grant
Method for reporting activity of multi-appearance call-center agent
- Patent number 8,588,396
- Issue date Nov 19, 2013
- Aspect Software, Inc.
- Robert Stent
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Method for Reporting Activity of Multi-Appearance Call-Center Agent
- Publication number 20090185672
- Publication date Jul 23, 2009
- Aspect software Inc.
- Bob Stent
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and system for blending of reactive and active contacts
- Publication number 20060239441
- Publication date Oct 26, 2006
- Denny Yang
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Simultaneous usage of agent and service parameters
- Publication number 20060222164
- Publication date Oct 5, 2006
- Saeed Contractor
- H04 - ELECTRIC COMMUNICATION TECHNIQUE