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Sergey Fedorov
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Moraga, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Trust in physical networks
Patent number
10,726,112
Issue date
Jul 28, 2020
Herbert Willi Artur Ristock
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Management of transaction routing to enterprise agents
Patent number
10,440,182
Issue date
Oct 8, 2019
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for scheduling and optimizing inbound call flow...
Patent number
10,277,742
Issue date
Apr 30, 2019
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for dynamic call diversion
Patent number
10,171,672
Issue date
Jan 1, 2019
Cliff Bell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Multimedia routing system for securing third party participation in...
Patent number
10,003,621
Issue date
Jun 19, 2018
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for dynamic call diversion
Patent number
9,888,122
Issue date
Feb 6, 2018
Genesys Telecommunications Laboratories, Inc.
Cliff Bell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Portable continuity object
Patent number
9,756,186
Issue date
Sep 5, 2017
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Management of transaction routing to enterprise agents
Patent number
9,654,634
Issue date
May 16, 2017
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for scheduling and optimizing inbound call flow...
Patent number
9,553,988
Issue date
Jan 24, 2017
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Trust in physical networks
Patent number
9,537,890
Issue date
Jan 3, 2017
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Multimedia routing system for securing third party participation in...
Patent number
9,491,204
Issue date
Nov 8, 2016
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Multimedia routing system for securing third party participation in...
Patent number
8,995,423
Issue date
Mar 31, 2015
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for scheduling and optimizing inbound call flow...
Patent number
8,792,632
Issue date
Jul 29, 2014
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Portable continuity object
Patent number
8,681,970
Issue date
Mar 25, 2014
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for propagating statistics between federated cont...
Patent number
8,370,480
Issue date
Feb 5, 2013
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for enabling full interactive monitoring of ca...
Patent number
6,408,064
Issue date
Jun 18, 2002
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for enabling full interactive monitoring of ca...
Patent number
6,047,060
Issue date
Apr 4, 2000
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM AND METHODS FOR SCHEDULING AND OPTIMIZING INBOUND CALL FLOW...
Publication number
20180159981
Publication date
Jun 7, 2018
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR DYNAMIC CALL DIVERSION
Publication number
20180159983
Publication date
Jun 7, 2018
Genesys Telecommunications Laboratories, Inc.
Cliff Bell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PORTABLE CONTINUITY OBJECT
Publication number
20170366670
Publication date
Dec 21, 2017
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
MULTIMEDIA ROUTING SYSTEM FOR SECURING THIRD PARTY PARTICIPATION IN...
Publication number
20170142169
Publication date
May 18, 2017
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Trust in Physical Networks
Publication number
20170118175
Publication date
Apr 27, 2017
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR DYNAMIC CALL DIVERSION
Publication number
20170034353
Publication date
Feb 2, 2017
Genesys Telecommunications Laboratories, Inc.
Cliff Bell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PATTERN-CONTROLLED AUTOMATED MESSAGING SYSTEM
Publication number
20160094491
Publication date
Mar 31, 2016
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
MULTIMEDIA ROUTING SYSTEM FOR SECURING THIRD PARTY PARTICIPATION IN...
Publication number
20150172326
Publication date
Jun 18, 2015
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHODS FOR SCHEDULING AND OPTIMIZING INBOUND CALL FLOW...
Publication number
20140301543
Publication date
Oct 9, 2014
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Portable Continuity Object
Publication number
20110194681
Publication date
Aug 11, 2011
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Methods for Scheduling and Optimizing Inbound Call Flow...
Publication number
20110038476
Publication date
Feb 17, 2011
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Management of Transaction Routing to Enterprise Agents
Publication number
20100266115
Publication date
Oct 21, 2010
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Trust in Physical Networks
Publication number
20100169499
Publication date
Jul 1, 2010
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and System for Propagating Statistics between Federated Cont...
Publication number
20090172194
Publication date
Jul 2, 2009
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE