Shamik Shah

Person

Maharashtra, IN

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for context aware audio enhancement
- Patent number 11,743,380
- Issue date Aug 29, 2023
- Avaya Management L.P.
- Shamik Shah
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Content coded zip tones for agents and conference call participants...
- Patent number 11,722,601
- Issue date Aug 8, 2023
- Avaya Management L.P.
- Valentine C. Matula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Artificial ventriloquist-like contact center agents
- Patent number 11,677,873
- Issue date Jun 13, 2023
- Avaya Management L.P.
- Valentine C. Matula
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
User notification using a light emitter associated with a video camera
- Patent number 11,665,315
- Issue date May 30, 2023
- Avaya Management L.P.
- Valentine C. Matula
- G08 - SIGNALLING
Information Patent Grant
Contact center of celebrities
- Patent number 11,652,921
- Issue date May 16, 2023
- Avaya Management L.P.
- Shamik Shah
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for assigning contacts in a blended contact center
- Patent number 11,516,344
- Issue date Nov 29, 2022
- Avaya, Inc.
- Shamik Suresh Shah
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for adaptive emotion based automated emails and...
- Patent number 11,494,566
- Issue date Nov 8, 2022
- Avaya Management L.P.
- Shamik Shah
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Adaptive communication alerts
- Patent number 11,444,983
- Issue date Sep 13, 2022
- Avaya Management L.P.
- Shamik Shah
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR CONTENT FOCUSED CONVERSATION
- Publication number 20220293122
- Publication date Sep 15, 2022
- Avaya Management L.P.
- Shamik Shah
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR CONTEXT AWARE AUDIO ENHANCEMENT
- Publication number 20220294904
- Publication date Sep 15, 2022
- Avaya Management L.P.
- Shamik Shah
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CUSTOMIZED REMINDERS
- Publication number 20220271963
- Publication date Aug 25, 2022
- Avaya Management L.P.
- Shamik Shah
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR INTELLIGENT VOICE SEGMENTATION
- Publication number 20220174147
- Publication date Jun 2, 2022
- Avaya Management L.P.
- Shamik Shah
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
ARTIFICIAL VENTRILOQUIST-LIKE CONTACT CENTER AGENTS
- Publication number 20220166880
- Publication date May 26, 2022
- Avaya Management L.P.
- Valentine C. Matula
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CONTENT CODED ZIP TONES FOR AGENTS AND CONFERENCE CALL PARTICIPANTS...
- Publication number 20220150355
- Publication date May 12, 2022
- Avaya Management L.P.
- Valentine C. Matula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
USER NOTIFICATION USING A LIGHT EMITTER ASSOCIATED WITH A VIDEO CAMERA
- Publication number 20220086391
- Publication date Mar 17, 2022
- Avaya Management L.P.
- Valentine C. Matula
- G08 - SIGNALLING
Information Patent Application
CONTACT CENTER OF CELEBRITIES
- Publication number 20220070295
- Publication date Mar 3, 2022
- Avaya Management L.P.
- Shamik Shah
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR INDICATING AND MEASURING RESPONSES IN A MULTI...
- Publication number 20210392230
- Publication date Dec 16, 2021
- Avaya Management L.P.
- Shamik Shah
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ADAPTIVE COMMUNICATION ALERTS
- Publication number 20210377319
- Publication date Dec 2, 2021
- Avaya Management L.P.
- Shamik Shah
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR ADAPTIVE EMOTION BASED AUTOMATED EMAILS AND...
- Publication number 20210334472
- Publication date Oct 28, 2021
- Avaya Management L.P.
- Shamik Shah
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ADAPTIVE AGENT SCRIPTING
- Publication number 20210192536
- Publication date Jun 24, 2021
- AVAYA INC.
- Asmita Gokhale
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR ASSIGNING CONTACTS IN A BLENDED CONTACT CENTER
- Publication number 20200244806
- Publication date Jul 30, 2020
- AVAYA INC.
- Shamik Suresh Shah
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALLING-PARTY IDENTIFIER SELECTION IN A CONTACT CENTER BASED ON PRE...
- Publication number 20200153970
- Publication date May 14, 2020
- AVAYA INC.
- Shamik Shah
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Shamik Shah

Person

Patents Grantslast 30 patents

System and method for context aware audio enhancement

Content coded zip tones for agents and conference call participants...

Artificial ventriloquist-like contact center agents

User notification using a light emitter associated with a video camera

Contact center of celebrities

Systems and methods for assigning contacts in a blended contact center

Systems and methods for adaptive emotion based automated emails and...

Adaptive communication alerts

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR CONTENT FOCUSED CONVERSATION

SYSTEM AND METHOD FOR CONTEXT AWARE AUDIO ENHANCEMENT

SYSTEM AND METHOD FOR CUSTOMIZED REMINDERS

SYSTEM AND METHOD FOR INTELLIGENT VOICE SEGMENTATION

ARTIFICIAL VENTRILOQUIST-LIKE CONTACT CENTER AGENTS

CONTENT CODED ZIP TONES FOR AGENTS AND CONFERENCE CALL PARTICIPANTS...

USER NOTIFICATION USING A LIGHT EMITTER ASSOCIATED WITH A VIDEO CAMERA

CONTACT CENTER OF CELEBRITIES

SYSTEM AND METHOD FOR INDICATING AND MEASURING RESPONSES IN A MULTI...

ADAPTIVE COMMUNICATION ALERTS

SYSTEMS AND METHODS FOR ADAPTIVE EMOTION BASED AUTOMATED EMAILS AND...

SYSTEM AND METHOD FOR ADAPTIVE AGENT SCRIPTING

SYSTEMS AND METHODS FOR ASSIGNING CONTACTS IN A BLENDED CONTACT CENTER

CALLING-PARTY IDENTIFIER SELECTION IN A CONTACT CENTER BASED ON PRE...