Shawn J. Hadley

Person

  • Keller, TX, US

Patents Grantslast 30 patents

  • Information Patent Grant

    Tiered call routing

    • Patent number 9,247,064
    • Issue date Jan 26, 2016
    • Verizon Patent and Licensing Inc.
    • Prashant B. Desai
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Contact center call back

    • Patent number 9,020,131
    • Issue date Apr 28, 2015
    • Verizon Patent and Licensing Inc.
    • Prashant Desai
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Call occupancy management

    • Patent number 9,020,133
    • Issue date Apr 28, 2015
    • Verizon Patent and Licensing Inc.
    • Prashant B. Desai
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

  • Information Patent Application

    TIERED CALL ROUTING

    • Publication number 20150016600
    • Publication date Jan 15, 2015
    • VERIZON PATENT AND LICENSING INC.
    • Prashant B. Desai
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Application

    CALL OCCUPANCY MANAGEMENT

    • Publication number 20140169549
    • Publication date Jun 19, 2014
    • VERIZON PATENT AND LICENSING INC.
    • Prashant B. Desai
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    CONTACT CENTER CALL BACK

    • Publication number 20140153703
    • Publication date Jun 5, 2014
    • VERIZON PATENT AND LICENSING INC.
    • Prashant Desai
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE