Sheila Higgins

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Broomfield, CO, US

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Patents Grantslast 30 patents

Information Patent Grant
Method and system for integrated optimized reporting
- Patent number 10,587,727
- Issue date Mar 10, 2020
- Avaya Inc.
- Lynn Smith
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Managing contact center metrics
- Patent number 10,282,456
- Issue date May 7, 2019
- Avaya Inc.
- Douglas S. Brown
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
METHOD AND SYSTEM FOR INTEGRATED OPTIMIZED REPORTING
- Publication number 20180097913
- Publication date Apr 5, 2018
- AVAYA INC.
- Lynn Smith
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MANAGING CONTACT CENTER METRICS
- Publication number 20170097971
- Publication date Apr 6, 2017
- AVAYA INC.
- Douglas S. Brown
- G06 - COMPUTING CALCULATING COUNTING