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Slava Sayko
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Walnut Creek, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
System and method for web-based real time and out-of-band communica...
Patent number
10,313,524
Issue date
Jun 4, 2019
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method of controlling session initiation protocol sessions with sta...
Patent number
10,165,013
Issue date
Dec 25, 2018
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Dynamic management and redistribution of contact center media traffic
Patent number
10,079,938
Issue date
Sep 18, 2018
Galina Kovalenko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for out-of-band communication with contact centers
Patent number
9,578,174
Issue date
Feb 21, 2017
Genesys Telecommunications Laboratories, Inc.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for web-based real time communication with contac...
Patent number
9,503,581
Issue date
Nov 22, 2016
Genesys Telecommunications Laboratories, Inc.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for managing traffic bursts for a plurality of te...
Patent number
9,398,158
Issue date
Jul 19, 2016
Genesys Telecommunications Laboratories, Inc.
Galina Kovalenko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method of controlling session initiation protocol sessions with sta...
Patent number
9,294,515
Issue date
Mar 22, 2016
Genesys Telecommunications Laboratories, Inc.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Dynamic management and redistribution of contact center media traffic
Patent number
9,270,827
Issue date
Feb 23, 2016
Genesys Telecommunications Laboratories, Inc.
Galina Kovalenko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for managing traffic bursts on a per tenant basis
Patent number
9,143,616
Issue date
Sep 22, 2015
Genesys Telecommunications Laboratories, Inc.
Galina Kovalenko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for out-of-band communication with contact centers
Patent number
9,131,067
Issue date
Sep 8, 2015
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for web-based real time communication with contac...
Patent number
9,112,975
Issue date
Aug 18, 2015
Genesys Telecommunications Laboratories, Inc
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for managing traffic bursts for a plurality of te...
Patent number
8,879,712
Issue date
Nov 4, 2014
Genesys Telecommunications Laboratories, Inc.
Galina Kovalenko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM AND METHOD FOR WEB-BASED REAL TIME AND OUT-OF-BAND COMMUNICA...
Publication number
20170163808
Publication date
Jun 8, 2017
Genesys Telecommunications Laboratories, Inc.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD OF CONTROLLING SESSION INITIATION PROTOCOL SESSIONS WITH STA...
Publication number
20160205144
Publication date
Jul 14, 2016
Genesys Telecommunications Laboratories, Inc.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DYNAMIC MANAGEMENT AND REDISTRIBUTION OF CONTACT CENTER MEDIA TRAFFIC
Publication number
20160014186
Publication date
Jan 14, 2016
Genesys Telecommunications Laboratories, Inc.
Galina Kovalenko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR OUT-OF-BAND COMMUNICATION WITH CONTACT CENTERS
Publication number
20150381808
Publication date
Dec 31, 2015
Genesys Telecommunications Laboratories, Inc.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR WEB-BASED REAL TIME COMMUNICATION WITH CONTAC...
Publication number
20150358467
Publication date
Dec 10, 2015
Genesys Telecommunications Laboratories, Inc.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING TRAFFIC BURSTS FOR A PLURALITY OF TE...
Publication number
20140376382
Publication date
Dec 25, 2014
Genesys Telecommunications Laboratories, Inc.
Galina Kovalenko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD OF CONTROLLING SESSION INITIATION PROTOCOL SESSIONS WITH STA...
Publication number
20140129726
Publication date
May 8, 2014
Genesys Telecommunications Laboratories, Inc.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR OUT-OF-BAND COMMUNICATION WITH CONTACT CENTERS
Publication number
20140126708
Publication date
May 8, 2014
Genesys Telecommunications Laboratories, Inc.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR WEB-BASED REAL TIME COMMUNICATION WITH CONTAC...
Publication number
20140126714
Publication date
May 8, 2014
Genesys Telecommunications Laboratories, Inc.
Slava Sayko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING TRAFFIC BURSTS ON A PER TENANT BASIS
Publication number
20140071980
Publication date
Mar 13, 2014
Galina Kovalenko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DYNAMIC MANAGEMENT AND REDISTRIBUTION OF CONTACT CENTER MEDIA TRAFFIC
Publication number
20140075009
Publication date
Mar 13, 2014
Galina Kovalenko
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR DYNAMIC CONFIGURATION OF CONTACT CENTERS VIA...
Publication number
20140072115
Publication date
Mar 13, 2014
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING TRAFFIC BURSTS FOR A PLURALITY OF TE...
Publication number
20140072116
Publication date
Mar 13, 2014
Galina Kovalenko
H04 - ELECTRIC COMMUNICATION TECHNIQUE