Srinivas Bala

Person

Dayton, NJ, US

People

Patents Grantslast 30 patents

Information Patent Grant
Virtual contact center with flexible staffing control
- Patent number 6,804,345
- Issue date Oct 12, 2004
- AT&T Corp.
- Srinivas Bala
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for intelligent routing of incoming calls to r...
- Patent number 6,798,876
- Issue date Sep 28, 2004
- AT&T Corp.
- Srinivas Bala
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Enhanced agent authentication in virtual contact center
- Patent number 6,654,459
- Issue date Nov 25, 2003
- AT&T Corp.
- Srinivas Bala
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Control of merchant application by system monitor in virtual contac...
- Patent number 6,650,747
- Issue date Nov 18, 2003
- AT&T Corp.
- Srinivas Bala
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for providing enhanced call service features at r...
- Patent number 6,542,475
- Issue date Apr 1, 2003
- AT&T Corp.
- Srinivas Bala
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Subscriber-initiated automated third party billing feature
- Patent number 6,381,317
- Issue date Apr 30, 2002
- AT&T Corp.
- Srinivas Bala
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Subscriber-initiated automated third party billing feature
- Patent number 6,226,366
- Issue date May 1, 2001
- AT&T Corp.
- Srinivas Bala
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
In-building and out-of-building personal reach communications system
- Patent number 5,937,354
- Issue date Aug 10, 1999
- AT&T Corp.
- Srinivas Bala
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Virtual contact center with flexible staffing control
- Publication number 20050008140
- Publication date Jan 13, 2005
- Srinivas Bala
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND WIRELESS COMMUNICATION SYSTEM FOR POLLING TO OBTAIN INFO...
- Publication number 20020068580
- Publication date Jun 6, 2002
- SRINIVAS BALA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Srinivas Bala

Person

Patents Grantslast 30 patents

Virtual contact center with flexible staffing control

Method and apparatus for intelligent routing of incoming calls to r...

Enhanced agent authentication in virtual contact center

Control of merchant application by system monitor in virtual contac...

Method and system for providing enhanced call service features at r...

Subscriber-initiated automated third party billing feature

Subscriber-initiated automated third party billing feature

In-building and out-of-building personal reach communications system

Patents Applicationslast 30 patents

Virtual contact center with flexible staffing control

METHOD AND WIRELESS COMMUNICATION SYSTEM FOR POLLING TO OBTAIN INFO...