Srinivasa Kaniganti

Person

Frisco, TX, US

People

Patents Grantslast 30 patents

Information Patent Grant
Systems and methods for an enhanced support session using an artifi...
- Patent number 12,099,860
- Issue date Sep 24, 2024
- Verizon Patent and Licensing Inc.
- RajeshKhanna Singa Ramalingam
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for utilizing a machine learning model to deter...
- Patent number 11,956,385
- Issue date Apr 9, 2024
- Verizon Patent and Licensing Inc.
- Srinivasa Kaniganti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for customer service agent-guided chat session...
- Patent number 11,647,117
- Issue date May 9, 2023
- Verizon Patent and Licensing Inc.
- Saivivek T. Thiyagarajan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for customer service agent-guided chat session...
- Patent number 11,122,165
- Issue date Sep 14, 2021
- Verizon Patent and Licensing Inc.
- Saivivek T. Thiyagarajan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
METHOD AND SYSTEM FOR AUTO SUMMARIZING CHAT CONVERSATION VIA MACHIN...
- Publication number 20240320684
- Publication date Sep 26, 2024
- VERIZON PATENT AND LICENSING INC.
- RajeshKhanna Singa Ramalingam
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR AN ENHANCED SUPPORT SESSION USING AN ARTIFI...
- Publication number 20240320017
- Publication date Sep 26, 2024
- VERIZON PATENT AND LICENSING INC.
- RajeshKhanna SINGA RAMALINGAM
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR UTILIZING A MACHINE LEARNING MODEL TO DETER...
- Publication number 20240244135
- Publication date Jul 18, 2024
- VERIZON PATENT AND LICENSING INC.
- Srinivasa KANIGANTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR ADAPTIVE COMPUTER-ASSISTANCE PROMPTS
- Publication number 20240236237
- Publication date Jul 11, 2024
- VERIZON PATENT AND LICENSING INC.
- RajeshKhanna SINGA RAMALINGAM
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR UTILIZING A MACHINE LEARNING MODEL TO DETER...
- Publication number 20240089372
- Publication date Mar 14, 2024
- VERIZON PATENT AND LICENSING INC.
- Srinivasa KANIGANTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR CUSTOMER SERVICE AGENT-GUIDED CHAT SESSION...
- Publication number 20210377391
- Publication date Dec 2, 2021
- VERIZON PATENT AND LICENSING INC.
- Saivivek T. Thiyagarajan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Srinivasa Kaniganti

Person

Patents Grantslast 30 patents

Systems and methods for an enhanced support session using an artifi...

Systems and methods for utilizing a machine learning model to deter...

Systems and methods for customer service agent-guided chat session...

Systems and methods for customer service agent-guided chat session...

Patents Applicationslast 30 patents

METHOD AND SYSTEM FOR AUTO SUMMARIZING CHAT CONVERSATION VIA MACHIN...

SYSTEMS AND METHODS FOR AN ENHANCED SUPPORT SESSION USING AN ARTIFI...

SYSTEMS AND METHODS FOR UTILIZING A MACHINE LEARNING MODEL TO DETER...

SYSTEMS AND METHODS FOR ADAPTIVE COMPUTER-ASSISTANCE PROMPTS

SYSTEMS AND METHODS FOR UTILIZING A MACHINE LEARNING MODEL TO DETER...

SYSTEMS AND METHODS FOR CUSTOMER SERVICE AGENT-GUIDED CHAT SESSION...