Steve O'Donoghue

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San Francisco, CA, US

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Patents Grantslast 30 patents

Information Patent Grant
System and method for managing and transitioning automated chat con...
- Patent number 10,038,787
- Issue date Jul 31, 2018
- Eric Tamblyn
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for chat automation
- Patent number 9,912,810
- Issue date Mar 6, 2018
- Genesys Telecommunications Laboratories, Inc.
- Paul Segre
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for monitoring progress of automated chat convers...
- Patent number 9,866,693
- Issue date Jan 9, 2018
- Genesys Telecommunications Laboratories, Inc.
- Eric Tamblyn
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for analysis and correlation of scoring and custo...
- Patent number 9,723,145
- Issue date Aug 1, 2017
- Genesys Telecommunications Laboratories, Inc.
- Cliff Bell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR MONITORING PROGRESS OF AUTOMATED CHAT CONVERS...
- Publication number 20170324868
- Publication date Nov 9, 2017
- Genesys Telecommunications Laboratories, Inc.
- Eric Tamblyn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CHAT AUTOMATION
- Publication number 20170324866
- Publication date Nov 9, 2017
- Genesys Telecommunications Laboratories, Inc.
- Paul Segre
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MANAGING AND TRANSITIONING AUTOMATED CHAT CON...
- Publication number 20170324867
- Publication date Nov 9, 2017
- Genesys Telecommunications Laboratories, Inc.
- Eric Tamblyn
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR ANALYSIS AND CORRELATION OF SCORING AND CUSTO...
- Publication number 20160352900
- Publication date Dec 1, 2016
- Genesys Telecommunications Laboratories, Inc.
- Cliff Bell
- G06 - COMPUTING CALCULATING COUNTING