Steven William Statham

Person

Monument, CO, US

People

Patents Grantslast 30 patents

Information Patent Grant
Techniques for building and optimizing contact service centers
- Patent number 11,567,740
- Issue date Jan 31, 2023
- Oracle International Corporation
- Steven Statham
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Third-party call control over secure duplex communication channel
- Patent number 9,712,674
- Issue date Jul 18, 2017
- Verizon Patent and Licensing Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Avoiding failed routes
- Patent number 8,971,514
- Issue date Mar 3, 2015
- Verizon Patent and Licensing Inc.
- Steven William Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
IVR call routing using encrypted data
- Patent number 8,219,816
- Issue date Jul 10, 2012
- Verizon Patent and Licensing Inc.
- Steven W. Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Retrieval of data related to a call center
- Patent number 7,266,192
- Issue date Sep 4, 2007
- Verizon Business Global LLC
- Steven W. Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Retrieval of data related to a call center
- Patent number 7,065,202
- Issue date Jun 20, 2006
- MCI, Inc.
- Steven W. Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Retrieval of data related to a call center
- Patent number 6,868,152
- Issue date Mar 15, 2005
- MCI, Inc.
- Steven W. Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
TECHNIQUES FOR BUILDING AND OPTIMIZING CONTACT SERVICE CENTERS
- Publication number 20220253291
- Publication date Aug 11, 2022
- ORACLE INTERNATIONAL CORPORATION
- Steven Statham
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
THIRD-PARTY CALL CONTROL OVER SECURE DUPLEX COMMUNICATION CHANNEL
- Publication number 20160360038
- Publication date Dec 8, 2016
- VERIZON PATENT AND LICENSING INC.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
AVOIDING FAILED ROUTES
- Publication number 20130223605
- Publication date Aug 29, 2013
- VERIZON PATENT AND LICENSING INC.
- Steven William Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
IVR CALL ROUTING USING ENCRYPTED DATA
- Publication number 20100161990
- Publication date Jun 24, 2010
- Verizon Business Network Services Inc.
- Steven W. Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Retrieval of data related to a call center
- Publication number 20060147026
- Publication date Jul 6, 2006
- MCI, Inc.
- Steven W. Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Retrieval of data related to a call center
- Publication number 20040252822
- Publication date Dec 16, 2004
- Steven W. Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Retrieval of data related to a call center
- Publication number 20020076030
- Publication date Jun 20, 2002
- Steven W. Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Steven William Statham

Person

Patents Grantslast 30 patents

Techniques for building and optimizing contact service centers

Third-party call control over secure duplex communication channel

Avoiding failed routes

IVR call routing using encrypted data

Retrieval of data related to a call center

Retrieval of data related to a call center

Retrieval of data related to a call center

Patents Applicationslast 30 patents

TECHNIQUES FOR BUILDING AND OPTIMIZING CONTACT SERVICE CENTERS

THIRD-PARTY CALL CONTROL OVER SECURE DUPLEX COMMUNICATION CHANNEL

AVOIDING FAILED ROUTES

IVR CALL ROUTING USING ENCRYPTED DATA

Retrieval of data related to a call center

Retrieval of data related to a call center

Retrieval of data related to a call center