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Sylvia Hernandez
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Normal, IL, US
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Patents Grants
last 30 patents
Information
Patent Grant
Speech recognition for providing assistance during customer interac...
Patent number
12,153,613
Issue date
Nov 26, 2024
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
12,132,865
Issue date
Oct 29, 2024
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
12,088,761
Issue date
Sep 10, 2024
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Speech recognition for providing assistance during customer interac...
Patent number
12,079,261
Issue date
Sep 3, 2024
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
11,811,970
Issue date
Nov 7, 2023
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
11,706,338
Issue date
Jul 18, 2023
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Speech recognition for providing assistance during customer interac...
Patent number
11,403,334
Issue date
Aug 2, 2022
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
11,140,267
Issue date
Oct 5, 2021
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
11,076,046
Issue date
Jul 27, 2021
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Speech recognition for providing assistance during customer interac...
Patent number
11,055,336
Issue date
Jul 6, 2021
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
10,708,425
Issue date
Jul 7, 2020
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
10,404,859
Issue date
Sep 3, 2019
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Speech recognition for providing assistance during customer interac...
Patent number
10,275,522
Issue date
Apr 30, 2019
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
10,122,855
Issue date
Nov 6, 2018
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
9,871,918
Issue date
Jan 16, 2018
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Voice and speech recognition for call center feedback and quality a...
Patent number
9,596,349
Issue date
Mar 14, 2017
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Sylvia Hernandez
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SPEECH RECOGNITION FOR PROVIDING ASSISTANCE DURING CUSTOMER INTERAC...
Publication number
20250045319
Publication date
Feb 6, 2025
State Farm Mutual Automobile Insurance Company
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...
Publication number
20250023985
Publication date
Jan 16, 2025
State Farm Mutual Automobile Insurance Company
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...
Publication number
20240422263
Publication date
Dec 19, 2024
State Farm Mutual Automobile Insurance Company
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SPEECH RECOGNITION FOR PROVIDING ASSISTANCE DURING CUSTOMER INTERAC...
Publication number
20240403347
Publication date
Dec 5, 2024
State Farm Mutual Automobile Insurance Company
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...
Publication number
20240031484
Publication date
Jan 25, 2024
State Farm Mutual Automobile Insurance Company
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...
Publication number
20230300247
Publication date
Sep 21, 2023
State Farm Mutual Automobile Insurance Company
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SPEECH RECOGNITION FOR PROVIDING ASSISTANCE DURING CUSTOMER INTERAC...
Publication number
20220327152
Publication date
Oct 13, 2022
State Farm Mutual Automobile Insurance Company
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...
Publication number
20220201122
Publication date
Jun 23, 2022
State Farm Mutual Automobile Insurance Company
Sylvia Hernandez
G06 - COMPUTING CALCULATING COUNTING