Thomas Lyerly

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Marietta, GA, US

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Patents Grantslast 30 patents

Information Patent Grant
Systems and methods for workforce optimization and analytics
- Patent number 8,117,064
- Issue date Feb 14, 2012
- Verint Americas, Inc.
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for facilitating triggers and workflows in workfo...
- Patent number 8,112,306
- Issue date Feb 7, 2012
- Verint Americas, Inc.
- Thomas Lyerly
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for workforce optimization
- Patent number 8,112,298
- Issue date Feb 7, 2012
- Verint Americas, Inc.
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems for integrating contact center monitoring, training and sch...
- Patent number 8,108,237
- Issue date Jan 31, 2012
- Verint Americas, Inc.
- John Bourne
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for performance based call distribution
- Patent number 7,913,063
- Issue date Mar 22, 2011
- Verint Americas Inc.
- Thomas Lyerly
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Integration of contact center surveys
- Patent number 7,792,278
- Issue date Sep 7, 2010
- Verint Americas Inc.
- Joseph Watson
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Integration of contact center surveys
- Publication number 20070233549
- Publication date Oct 4, 2007
- Joseph Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for workforce optimization
- Publication number 20070198322
- Publication date Aug 23, 2007
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for workforce optimization and analytics
- Publication number 20070198323
- Publication date Aug 23, 2007
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and method for facilitating triggers and workflows in workfo...
- Publication number 20070198329
- Publication date Aug 23, 2007
- Thomas Lyerly
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and method for facilitating triggers and workflows in workfo...
- Publication number 20070198325
- Publication date Aug 23, 2007
- Thomas Lyerly
- G06 - COMPUTING CALCULATING COUNTING