Thomas S. Fisher

Person

Westminster, CO, US

People

Patents Grantslast 30 patents

Information Patent Grant
Ring network implemented by telephony switches and links
- Patent number 6,839,419
- Issue date Jan 4, 2005
- Avaya Technology Corp.
- Andrew Derek Flockhart
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automated transaction distribution system and method implementing t...
- Patent number 6,636,598
- Issue date Oct 21, 2003
- Avaya Technology Corp.
- Rodney A. Thomson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for automatically predicting call center agent work time in...
- Patent number 6,553,114
- Issue date Apr 22, 2003
- Avaya Technology Corp.
- Thomas S. Fisher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for automatically routing calls to call center agents in an...
- Patent number 6,535,600
- Issue date Mar 18, 2003
- Avaya Technology Corp.
- Thomas S. Fisher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for automatically routing calls to call center agents in an...
- Patent number 6,510,221
- Issue date Jan 21, 2003
- Avaya Technology Corp.
- Thomas S. Fisher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for automatically routing calls to call center agents in an...
- Patent number 6,347,139
- Issue date Feb 12, 2002
- Avaya Technology Corp.
- Thomas S. Fisher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Arrangement for equalizing levels of service among skills
- Patent number 6,052,460
- Issue date Apr 18, 2000
- Lucent Technologies Inc.
- Thomas S. Fisher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Lookahead interflow of traffic among a plurality of serving sites o...
- Patent number 6,049,547
- Issue date Apr 11, 2000
- Lucent Technologies Inc.
- Thomas S. Fisher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Telecommunication feature for exchange of translation information b...
- Patent number 6,009,162
- Issue date Dec 28, 1999
- Lucent Technologies Inc.
- Frank J. Bogart
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call distribution based on agent occupancy
- Patent number 5,828,747
- Issue date Oct 27, 1998
- Lucent Technologies Inc.
- Thomas S. Fisher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Restriction of communication service accessibility among subscriber...
- Patent number 5,017,917
- Issue date May 21, 1991
- AT&T Bell Laboratories
- Thomas S. Fisher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Thomas S. Fisher

Person

Patents Grantslast 30 patents

Ring network implemented by telephony switches and links

Automated transaction distribution system and method implementing t...

System for automatically predicting call center agent work time in...

System for automatically routing calls to call center agents in an...

System for automatically routing calls to call center agents in an...

System for automatically routing calls to call center agents in an...

Arrangement for equalizing levels of service among skills

Lookahead interflow of traffic among a plurality of serving sites o...

Telecommunication feature for exchange of translation information b...

Call distribution based on agent occupancy

Restriction of communication service accessibility among subscriber...