TIMOTHY BARNES

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KANSAS CITY, MO, US

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Patents Grantslast 30 patents

Information Patent Grant
Team-based approach to skills-based agent assignment
- Patent number 11,403,571
- Issue date Aug 2, 2022
- Oracle International Corporation
- Victor Chung-Wai Chan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Team-based approach to skills-based agent assignment
- Patent number 10,445,670
- Issue date Oct 15, 2019
- Oracle International Corporation
- Victor Chung-Wai Chan
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
TEAM-BASED APPROACH TO SKILLS-BASED AGENT ASSIGNMENT
- Publication number 20200012992
- Publication date Jan 9, 2020
- ORACLE INTERNATIONAL CORPORATION
- VICTOR CHUNG-WAI CHAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DYNAMIC SELECTION OF OPTIMUM CUSTOMER ENGAGEMENT CHANNEL
- Publication number 20160036977
- Publication date Feb 4, 2016
- ORACLE INTERNATIONAL CORPORATION
- VICTOR CHUNG-WAI CHAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TEAM-BASED APPROACH TO SKILLS-BASED AGENT ASSIGNMENT
- Publication number 20150127400
- Publication date May 7, 2015
- ORACLE INTERNATIONAL CORPORATION
- VICTOR CHUNG-WAI CHAN
- G06 - COMPUTING CALCULATING COUNTING