Udayan Kumar

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Kirkland, WA, US

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Patents Grantslast 30 patents

Information Patent Grant
Service ticket escalation based on interaction patterns
- Patent number 11,218,386
- Issue date Jan 4, 2022
- Microsoft Technology Licensing, LLC
- Udayan Kumar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Predictive system resource allocation
- Patent number 11,099,921
- Issue date Aug 24, 2021
- Microsoft Technology Licensing, LLC
- Udayan Kumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System for suppressing false service outage alerts
- Patent number 10,891,849
- Issue date Jan 12, 2021
- Microsoft Technology Licensing, LLC
- Udayan Kumar
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
TICKET TROUBLESHOOTING SUPPORT SYSTEM
- Publication number 20240232804
- Publication date Jul 11, 2024
- Microsoft Technology Licensing, LLC
- Udayan Kumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TICKET TROUBLESHOOTING SUPPORT SYSTEM
- Publication number 20240135323
- Publication date Apr 25, 2024
- Microsoft Technology Licensing, LLC
- Udayan Kumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SIAMESE NEURAL NETWORK MODEL FOR LINKING INCIDENT MANAGEMENT TICKETS
- Publication number 20230186052
- Publication date Jun 15, 2023
- Microsoft Technology Licensing, LLC
- Jimmy Chi Kin WONG
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SERVICE TICKET ESCALATION BASED ON INTERACTION PATTERNS
- Publication number 20210092029
- Publication date Mar 25, 2021
- Microsoft Technology Licensing, LLC
- Udayan Kumar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM FOR SUPPRESSING FALSE SERVICE OUTAGE ALERTS
- Publication number 20210012639
- Publication date Jan 14, 2021
- Microsoft Technology Licensing, LLC
- Udayan Kumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Predictive System Resource Allocation
- Publication number 20210011766
- Publication date Jan 14, 2021
- Microsoft Technology Licensing, LLC
- Udayan Kumar
- G06 - COMPUTING CALCULATING COUNTING