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Vadim Dymshyts
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Pacifica, CA, US
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Patents Grants
last 30 patents
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Patent Grant
Management of transaction routing to enterprise agents
Patent number
10,440,182
Issue date
Oct 8, 2019
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Virtual interactions in contact center operations
Patent number
9,998,599
Issue date
Jun 12, 2018
Genesys Telecommunications Laboratories, Inc.
Vadim Dymshyts
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Management of transaction routing to enterprise agents
Patent number
9,654,634
Issue date
May 16, 2017
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Virtual interactions in contact center operations
Patent number
9,596,350
Issue date
Mar 14, 2017
Genesys Telecommunications Laboratories, Inc.
Vadim Dymshyts
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
VIRTUAL INTERACTIONS IN CONTACT CENTER OPERATIONS
Publication number
20180027116
Publication date
Jan 25, 2018
Genesys Telecommunications Laboratories, Inc.
Vadim Dymshyts
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Management of Transaction Routing to Enterprise Agents
Publication number
20100266115
Publication date
Oct 21, 2010
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE