Veeranna Angadageri Yamanappa

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Pune, IN

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Patents Grantslast 30 patents

Information Patent Grant
System and method for delivering a contact to a preferred agent aft...
- Patent number 8,913,736
- Issue date Dec 16, 2014
- Avaya Inc.
- Joylee E. Kohler
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Grouping of contact center agents
- Patent number 8,488,772
- Issue date Jul 16, 2013
- Avaya Inc.
- Luciano Godoy Fagundes
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR MANAGING AVATARS
- Publication number 20130166274
- Publication date Jun 27, 2013
- AVAYA INC.
- Luciano Godoy FAGUNDES
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ANALYZING CONTACT CENTER METRICS FOR A HETERO...
- Publication number 20130041838
- Publication date Feb 14, 2013
- AVAYA INC.
- Luciano Godoy Fagundes
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
GROUPING OF CONTACT CENTER AGENTS
- Publication number 20120300920
- Publication date Nov 29, 2012
- AVAYA INC.
- Luciano Godoy Fagundes
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR DELIVERING A CONTACT TO A PREFERRED AGENT AFT...
- Publication number 20120183131
- Publication date Jul 19, 2012
- AVAYA INC.
- Joylee E. Kohler
- H04 - ELECTRIC COMMUNICATION TECHNIQUE