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Victor L. Voydock
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Newton, MA, US
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last 30 patents
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Patent Grant
Contact center routing using characteristic mapping
Patent number
9,135,668
Issue date
Sep 15, 2015
Cisco Technology, Inc.
Kenneth Jordan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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last 30 patents
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CONTACT CENTER ROUTING USING CHARACTERISTIC MAPPING
Publication number
20100125433
Publication date
May 20, 2010
Kenneth Jordan
G06 - COMPUTING CALCULATING COUNTING