Vijay Jayapalan

Person

San Antonio, TX, US

People

Patents Grantslast 30 patents

Information Patent Grant
Dynamic tagging of media for service sessions
- Patent number 12,182,299
- Issue date Dec 31, 2024
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Learning based metric determination and clustering for service routing
- Patent number 12,184,814
- Issue date Dec 31, 2024
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for calling party authentication
- Patent number 12,175,510
- Issue date Dec 24, 2024
- United Services Automobile Association (USAA)
- Emily Margaret Gray
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Public authentication systems and methods
- Patent number 12,160,420
- Issue date Dec 3, 2024
- United Services Automobile Association (USAA)
- Bharat Prasad
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods and systems for multiple channel authentication
- Patent number 12,155,790
- Issue date Nov 26, 2024
- United Services Automobile Association (USAA)
- Anthony Scott Farnsworth
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interaction effectiveness measurements
- Patent number 12,067,520
- Issue date Aug 20, 2024
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for enhanced trust
- Patent number 12,057,128
- Issue date Aug 6, 2024
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Multimedia network transposition
- Patent number 12,034,886
- Issue date Jul 9, 2024
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for integrating and conducting video sessions
- Patent number 12,035,071
- Issue date Jul 9, 2024
- United Services Automobile Association (USAA)
- Enrique A. Tamayo
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Recipient customized generative voice modeling
- Patent number 11,967,311
- Issue date Apr 23, 2024
- United Services Automobile Association (USAA)
- Ruthie Lyle
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for calling party authentication
- Patent number 11,915,285
- Issue date Feb 27, 2024
- United Services Automobile Association (USAA)
- Emily Margaret Gray
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Multi-factor authentication systems and methods
- Patent number 11,765,158
- Issue date Sep 19, 2023
- United Services Automobile Association (USAA)
- Bharat Prasad
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Database allocation and analytics for service call centers
- Patent number 11,750,743
- Issue date Sep 5, 2023
- United Services Automobile Association (“USAA”)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interaction effectiveness measurements
- Patent number 11,734,638
- Issue date Aug 22, 2023
- United Services Automobile Accociation (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Public authentication systems and methods
- Patent number 11,722,482
- Issue date Aug 8, 2023
- United Services Automobile Association (USAA)
- Bharat Prasad
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Determining policy characteristics based on route similarity
- Patent number 11,683,347
- Issue date Jun 20, 2023
- United Services Automobile Association (USAA)
- Bharat Prasad
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and systems for multiple channel authentication
- Patent number 11,677,870
- Issue date Jun 13, 2023
- United Services Automobile Association (USAA)
- Anthony Scott Farnsworth
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Block chain authentication systems and methods
- Patent number 11,615,386
- Issue date Mar 28, 2023
- United Services Automobile Association (USAA)
- Bharat Prasad
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Intelligent call routing using knowledge graphs
- Patent number 11,558,509
- Issue date Jan 17, 2023
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Determining policy characteristics based on route similarity
- Patent number 11,368,491
- Issue date Jun 21, 2022
- United Services Automobile Association (USAA)
- Bharat Prasad
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Using voice biometrics for trade of financial instruments
- Patent number 11,341,573
- Issue date May 24, 2022
- United Services Automobile Association (USAA)
- Kevin K. Fiedler
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Mutli-factor authentication systems and methods
- Patent number 11,329,979
- Issue date May 10, 2022
- United Services Automobile Association (USAA)
- Bharat Prasad
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Determining policy characteristics based on route similarity
- Patent number 11,330,018
- Issue date May 10, 2022
- United Services Automobile Association (USAA)
- Bharat Prasad
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Media triggered device control
- Patent number 11,283,872
- Issue date Mar 22, 2022
- United Services Automobile Association
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Learning based metric determination for service sessions
- Patent number 11,272,057
- Issue date Mar 8, 2022
- United Services Automobile Association (USAA)
- Eric J. Smith
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Public authentication systems and methods
- Patent number 11,201,862
- Issue date Dec 14, 2021
- United Services Automobile Association (USAA)
- Bharat Prasad
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for integrating and conducting video sessions
- Patent number 11,172,162
- Issue date Nov 9, 2021
- United Services Automobile Association (USAA)
- Enrique A. Tamayo
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Learning based metric determination for service sessions
- Patent number 11,146,682
- Issue date Oct 12, 2021
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Learning based metric determination and clustering for service routing
- Patent number 11,140,268
- Issue date Oct 5, 2021
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for calling party authentication
- Patent number 11,100,548
- Issue date Aug 24, 2021
- United Services Automobile Association (USAA)
- Emily Margaret Gray
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
MEDIA FORKED APPLICATION SYSTEM IN CALL CENTERS
- Publication number 20190260873
- Publication date Aug 22, 2019
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
EDGE INJECTED SPEECH IN ELECTRONIC COMMUNICATIONS
- Publication number 20180146092
- Publication date May 24, 2018
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
APPLICATION TRIGGERED MEDIA CONTROL IN CALL CENTERS
- Publication number 20180109672
- Publication date Apr 19, 2018
- United Services Automobile Association (USAA)
- Greg Yarbrough
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
EDGE INJECTED SPEECH IN CALL CENTERS
- Publication number 20170208175
- Publication date Jul 20, 2017
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA FOR TRANSFERRING OR R...
- Publication number 20170163815
- Publication date Jun 8, 2017
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
APPLICATION TRIGGERED MEDIA CONTROL IN CALL CENTERS
- Publication number 20170099384
- Publication date Apr 6, 2017
- United Services Automobile Association (USAA)
- Greg Yarbrough
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
APPLICATION TRIGGERED MEDIA CONTROL IN CALL CENTERS
- Publication number 20160198039
- Publication date Jul 7, 2016
- United Services Automobile Association (USAA)
- Greg Yarbrough
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
EDGE INJECTED SPEECH IN ELECTRONIC COMMUNICATIONS
- Publication number 20160165045
- Publication date Jun 9, 2016
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA FOR TRANSFERRING OR R...
- Publication number 20160134758
- Publication date May 12, 2016
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MEDIA FORKED APPLICATION SYSTEM IN CALL CENTERS
- Publication number 20160127536
- Publication date May 5, 2016
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHODS, SYSTEMS AND COMPUTER-READABLE MEDIA FOR CONDUCTING COMMUNI...
- Publication number 20120087234
- Publication date Apr 12, 2012
- United Services Automobile Association (USAA)
- Vijay Jayapalan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Vijay Jayapalan

Person

Patents Grantslast 30 patents

Dynamic tagging of media for service sessions

Learning based metric determination and clustering for service routing

Systems and methods for calling party authentication

Public authentication systems and methods

Methods and systems for multiple channel authentication

Interaction effectiveness measurements

System and method for enhanced trust

Multimedia network transposition

Systems and methods for integrating and conducting video sessions

Recipient customized generative voice modeling

Systems and methods for calling party authentication

Multi-factor authentication systems and methods

Database allocation and analytics for service call centers

Interaction effectiveness measurements

Public authentication systems and methods

Determining policy characteristics based on route similarity

Methods and systems for multiple channel authentication

Block chain authentication systems and methods

Intelligent call routing using knowledge graphs

Determining policy characteristics based on route similarity

Using voice biometrics for trade of financial instruments

Mutli-factor authentication systems and methods

Determining policy characteristics based on route similarity

Media triggered device control

Learning based metric determination for service sessions

Public authentication systems and methods

Systems and methods for integrating and conducting video sessions

Learning based metric determination for service sessions

Learning based metric determination and clustering for service routing

Systems and methods for calling party authentication

Patents Applicationslast 30 patents

MEDIA FORKED APPLICATION SYSTEM IN CALL CENTERS

EDGE INJECTED SPEECH IN ELECTRONIC COMMUNICATIONS

APPLICATION TRIGGERED MEDIA CONTROL IN CALL CENTERS

EDGE INJECTED SPEECH IN CALL CENTERS

METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA FOR TRANSFERRING OR R...

APPLICATION TRIGGERED MEDIA CONTROL IN CALL CENTERS

APPLICATION TRIGGERED MEDIA CONTROL IN CALL CENTERS

EDGE INJECTED SPEECH IN ELECTRONIC COMMUNICATIONS

METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA FOR TRANSFERRING OR R...

MEDIA FORKED APPLICATION SYSTEM IN CALL CENTERS

METHODS, SYSTEMS AND COMPUTER-READABLE MEDIA FOR CONDUCTING COMMUNI...