Membership
Tour
Register
Log in
Vladimir N. Deryugin
Follow
Person
Pleasant Hill, CA, US
People
Overview
Industries
Organizations
People
Information
Impact
Patents Grants
last 30 patents
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
10,218,848
Issue date
Feb 26, 2019
Vladimir Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
RE46538
Issue date
Sep 5, 2017
Genesys Telecommunications Laboratories, Inc.
Vladimir Neil Deryugin
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
RE46521
Issue date
Aug 22, 2017
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
RE46387
Issue date
May 2, 2017
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
9,002,920
Issue date
Apr 7, 2015
Genesys Telecommunications Laboratories, Inc.
Vladimir Neil Deryugin
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Determining presence for interaction routing
Patent number
7,715,332
Issue date
May 11, 2010
Genesys Telecommunications Laboratories, Inc.
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Determining presence for interaction routing
Patent number
7,619,996
Issue date
Nov 17, 2009
Genesys Telecommunications Laboratories, Inc.
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
7,565,428
Issue date
Jul 21, 2009
Genesys Telecommunications Laboratories, Inc.
Vladimir Neil Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Routing emails to a plurality of agents
Patent number
7,460,496
Issue date
Dec 2, 2008
Genesys Telecommunications Laboratories, Inc.
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
7,373,405
Issue date
May 13, 2008
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
6,985,943
Issue date
Jan 10, 2006
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Apparatus and methods for routing electronic mail in a processing c...
Patent number
6,981,020
Issue date
Dec 27, 2005
Genesys Telecommunications Laboratories, Inc.
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method for estimating telephony system-queue waiting time in an age...
Patent number
6,898,190
Issue date
May 24, 2005
Genesys Telecommunications
Yuri Shtivelman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Internet protocol call-in centers and establishing remote agents
Patent number
6,879,586
Issue date
Apr 12, 2005
Genesys Telecommunications Laboratories, Inc.
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Apparatus and methods for coordinating internet protocol telephone...
Patent number
6,625,139
Issue date
Sep 23, 2003
Genesys Telecommunications Laboratories, Inc.
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Apparatus and method for improving e-mail routing in an internet pr...
Patent number
6,581,105
Issue date
Jun 17, 2003
Genesys Telecommunications Laboratories, Inc.
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Apparatus and methods in routing internet protocol network telephon...
Patent number
6,373,836
Issue date
Apr 16, 2002
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Apparatus and methods for managing multiple internet protocol capab...
Patent number
6,175,564
Issue date
Jan 16, 2001
Genesys Telecommunications Laboratories, Inc.
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method for routing calls to call centers based on statistical model...
Patent number
5,926,538
Issue date
Jul 20, 1999
Genesys Telecommunications Labs, Inc
Vladimir N. Deryugin
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
Method and Apparatus for Extended Management of State and Interacti...
Publication number
20140376708
Publication date
Dec 25, 2014
Vladimir Neil Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Determining Presence for Interaction Routing
Publication number
20100172486
Publication date
Jul 8, 2010
ALEC MILOSLAVSKY
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and Apparatus for Extended Management of State and Interacti...
Publication number
20080222240
Publication date
Sep 11, 2008
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Determining Presence for Interaction Routing
Publication number
20080049928
Publication date
Feb 28, 2008
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and Apparatus for Extended Management of State and Interacti...
Publication number
20080046504
Publication date
Feb 21, 2008
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Determining Presence for Transaction Routing
Publication number
20070195940
Publication date
Aug 23, 2007
Genesys Telecommunications Laboratories, Inc.
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method for estimating telephony system-queue waiting time in an age...
Publication number
20050207559
Publication date
Sep 22, 2005
Juri Shtivelman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for extended management of state and interacti...
Publication number
20050154792
Publication date
Jul 14, 2005
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Routing emails to a plurality of agents
Publication number
20050128961
Publication date
Jun 16, 2005
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for extended management of state and interacti...
Publication number
20030115353
Publication date
Jun 19, 2003
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
APPARATUS AND METHODS FOR COORDINATING INTERNET PROTOCOL TELEPHONE...
Publication number
20030021259
Publication date
Jan 30, 2003
ALEC MILOSLAVSKY
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Apparatus and methods for routing electronic mail in a processing c...
Publication number
20020169834
Publication date
Nov 14, 2002
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD AND APPARATUS FOR DETERMINING AND USING MULTIPLE OBJECT STAT...
Publication number
20020101866
Publication date
Aug 1, 2002
ALEC MILOSLAVSKY
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
INTERNET PROTOCOL CALL-IN CENTERS AND ESTABLISHING REMOTE AGENTS
Publication number
20020001300
Publication date
Jan 3, 2002
ALEC MILOSLAVSKY
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method for estimating telephony system-queue waiting time in an age...
Publication number
20010000458
Publication date
Apr 26, 2001
Yuri Shtivelman
H04 - ELECTRIC COMMUNICATION TECHNIQUE