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Vyacheslav V. Sayko
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San Bruno, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Hybrid cloud architecture with optimized local delivery
Patent number
10,264,129
Issue date
Apr 16, 2019
Brian Bischoff
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for dynamically selecting a dial plan
Patent number
10,154,143
Issue date
Dec 11, 2018
Brian Bischoff
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call transfer using session initiation protocol (SIP)
Patent number
10,148,820
Issue date
Dec 4, 2018
Vyacheslav I. Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Hybrid cloud architecture with optimized local delivery
Patent number
9,948,782
Issue date
Apr 17, 2018
Genesys Telecommunications Laboratories, Inc.
Brian Bischoff
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call transfer using session initiation protocol (SIP)
Patent number
RE46751
Issue date
Mar 6, 2018
Genesys Telecommunications Laboratories, Inc.
Vyacheslav I. Zhakov
Information
Patent Grant
System and methods for improving interaction routing performance
Patent number
9,854,006
Issue date
Dec 26, 2017
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call transfer using session initiation protocol (SIP)
Patent number
9,794,411
Issue date
Oct 17, 2017
Genesys Telecommunications Laboratories, Inc.
Vyacheslav I. Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for web-based real time communication with optimi...
Patent number
9,648,169
Issue date
May 9, 2017
Genesys Telecommunications Laboratories, Inc.
Henry Lum
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Proxy media service for digital telephony
Patent number
9,549,078
Issue date
Jan 17, 2017
Genesys Telecommunications Laboratories, Inc.
Vyacheslav Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Dialed string matching and call cost minimization in dial plan
Patent number
9,357,072
Issue date
May 31, 2016
Genesys Telecommunications Laboratories, Inc.
Philippe Rais
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call transfer using session initiation protocol (SIP)
Patent number
9,042,372
Issue date
May 26, 2015
Genesys Telecommunications Laboratories, Inc.
Vyacheslav I. Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for improving interaction routing performance
Patent number
9,008,075
Issue date
Apr 14, 2015
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Proxy media service for digital telephony
Patent number
8,982,735
Issue date
Mar 17, 2015
Genesys Telecommunications Laboratories, Inc.
Vyacheslav Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for web-based real time communication with optimi...
Patent number
8,867,731
Issue date
Oct 21, 2014
Genesys Telecommunications Laboratories, Inc.
Henry Lum
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Dialed string matching and call cost minimization in dial plan
Patent number
8,837,700
Issue date
Sep 16, 2014
Genesys Telecommunications Laboratories, Inc.
Philippe Rais
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Methods and apparatus for accomplishing call-state synchronization...
Patent number
7,133,518
Issue date
Nov 7, 2006
Genesys Telecommunications Laboratories, Inc.
Vyacheslav Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call transfer using session initiation protocol (SIP)
Patent number
6,958,994
Issue date
Oct 25, 2005
Genesys Telecommunications Laboratories, Inc.
Vyacheslav I. Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY
Publication number
20180205829
Publication date
Jul 19, 2018
Genesys Telecommunications Laboratories, Inc.
Brian Bischoff
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR IMPROVING INTERACTION ROUTING PERFORMANCE
Publication number
20180124122
Publication date
May 3, 2018
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CALL TRANSFER USING SESSION INITIATION PROTOCOL (SIP)
Publication number
20180041636
Publication date
Feb 8, 2018
Genesys Telecommunications Laboratories, Inc.
Vyacheslav I. Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR WEB-BASED REAL TIME COMMUNICATION WITH OPTIMI...
Publication number
20160165051
Publication date
Jun 9, 2016
Genesys Telecommunications Laboratories, Inc.
Henry Lum
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Method for Addressing Communication Issues for Contact C...
Publication number
20160036972
Publication date
Feb 4, 2016
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Method for Addressing Hard-To-Understand for Contact Cen...
Publication number
20160036980
Publication date
Feb 4, 2016
Genesys Telecommunications Laboratories, Inc.
Herbert Willi Artur Ristock
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CALL TRANSFER USING SESSION INITIATION PROTOCOL (SIP)
Publication number
20150237210
Publication date
Aug 20, 2015
Genesys Telecommunications Laboratories, Inc.
Vyacheslav I. Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PROXY MEDIA SERVICE FOR DIGITAL TELEPHONY
Publication number
20150092571
Publication date
Apr 2, 2015
Genesys Telecommunications Laboratories, Inc.
Vyacheslav Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR WEB-BASED REAL TIME COMMUNICATION WITH OPTIMI...
Publication number
20150063557
Publication date
Mar 5, 2015
Genesys Telecommunications Laboratories, Inc.
Henry Lum
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHODS FOR IMPROVING INTERACTION ROUTING PERFORMANCE
Publication number
20140379936
Publication date
Dec 25, 2014
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DIALED STRING MATCHING AND CALL COST MINIMIZATION IN DIAL PLAN
Publication number
20140341365
Publication date
Nov 20, 2014
Philippe RAIS
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY
Publication number
20140280720
Publication date
Sep 18, 2014
Brian Bischoff
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR DYNAMICALLY SELECTING A DIAL PLAN
Publication number
20140270142
Publication date
Sep 18, 2014
Brian Bischoff
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DISTRIBUTED AGENT RESERVATION IN SIP CLUSTER
Publication number
20140156330
Publication date
Jun 5, 2014
Genesys Telecommunications Laboratories, Inc.
Philippe Rais
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
DIALED STRING MATCHING AND CALL COST MINIMIZATION IN DIAL PLAN
Publication number
20140153707
Publication date
Jun 5, 2014
Genesys Telecommunications Laboratories, Inc.
Philippe Rais
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR WEB-BASED REAL TIME COMMUNICATION WITH OPTIMI...
Publication number
20140126715
Publication date
May 8, 2014
GENESYS TELCOMMUNICATIONS LABORATORIES, INC.
Henry Lum
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Proxy Media Service for Digital Telephony
Publication number
20110206037
Publication date
Aug 25, 2011
Vyacheslav Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Methods for Improving Interaction Routing Performance
Publication number
20100157979
Publication date
Jun 24, 2010
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Integrating SIP Control Messaging into Existing Communication Cente...
Publication number
20080062974
Publication date
Mar 13, 2008
Genesys Telecommunications Laboratories, Inc.
Dan Kikinis
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Methods and Apparatus for Accomplishing Call-State Synchronization...
Publication number
20080049735
Publication date
Feb 28, 2008
Genesys Telecommunications Laboratories, Inc.
Dan Kikinis
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Call Transfer Using Session Initiation Protocol (SIP)
Publication number
20080049734
Publication date
Feb 28, 2008
Vyacheslav I. Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Integrating SIP Control Messaging into Existing Communication Cente...
Publication number
20070121601
Publication date
May 31, 2007
Genesys Telecommunications Laboratories, Inc.
Dan Kikinis
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Call transfer using session initiation protocol (SIP)
Publication number
20060067309
Publication date
Mar 30, 2006
Vyacheslav I. Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Methods and apparatus for accomplishing call-state synchronization...
Publication number
20060018453
Publication date
Jan 26, 2006
Vyacheslav Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for dynamic audio and Web conference schedulin...
Publication number
20040199580
Publication date
Oct 7, 2004
Vyacheslav I. Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Call transfer using session initiation protocol (SIP)
Publication number
20030021264
Publication date
Jan 30, 2003
Vyacheslav I. Zhakov
H04 - ELECTRIC COMMUNICATION TECHNIQUE