W. James Gillis JR.

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Andover, MA, US

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Patents Grantslast 30 patents

Information Patent Grant
Method for reporting activity of multi-appearance call-center agent
- Patent number 8,588,396
- Issue date Nov 19, 2013
- Aspect Software, Inc.
- Robert Stent
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Browser user inter face for client workstation
- Patent number 6,816,880
- Issue date Nov 9, 2004
- Concerto Software, Inc.
- Malcom B. Strandberg
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Method for Reporting Activity of Multi-Appearance Call-Center Agent
- Publication number 20090185672
- Publication date Jul 23, 2009
- Aspect software Inc.
- Bob Stent
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Active dynamic rule engine
- Publication number 20070204062
- Publication date Aug 30, 2007
- Aspect Software Company
- W. James Gillis
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Supervising monitoring of agents
- Publication number 20070201676
- Publication date Aug 30, 2007
- Aspect Software Company
- W. James Gillis
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and method for redirecting a telecommunicating party to an i...
- Publication number 20070160187
- Publication date Jul 12, 2007
- Aspect Software, Inc.
- Frederick Paul Kneipp
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and method of HTML transaction logging in a web based (HTTP)...
- Publication number 20070043852
- Publication date Feb 22, 2007
- CIM Ltd.
- Edwin Robbins
- H04 - ELECTRIC COMMUNICATION TECHNIQUE