Wai Hong Pak

Person

Hercules, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Universal support for multiple external messaging systems
- Patent number 8,965,980
- Issue date Feb 24, 2015
- Siebel Systems, Inc.
- Wai H. Pak
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamic support of multiple message formats
- Patent number 8,230,112
- Issue date Jul 24, 2012
- Siebel Systems, Inc.
- Wai H. Pak
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Adaptive communication application programming interface
- Patent number 8,045,698
- Issue date Oct 25, 2011
- Siebel Systems, Inc.
- Anil K. Annadata
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for multi-channel communication queuing
- Patent number 7,505,577
- Issue date Mar 17, 2009
- Siebel Systems, Inc.
- Anil K. Annadata
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for maintaining real-time agent information for m...
- Patent number 7,315,616
- Issue date Jan 1, 2008
- Siebel Systems, Inc.
- Anil K. Annadata
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for multi-channel communication queuing using rou...
- Patent number 7,308,093
- Issue date Dec 11, 2007
- Siebel Systems, Inc.
- Anil Kumar Annadata
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for multi-channel communication queuing using rou...
- Patent number 7,103,171
- Issue date Sep 5, 2006
- Siebel Systems, Inc.
- Anil Kumar Annadata
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
DYNAMIC SUPPORT OF MULTIPLE MESSAGE FORMATS
- Publication number 20120290671
- Publication date Nov 15, 2012
- Wai H. Pak
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Method for Multi-Channel Communication Queuing
- Publication number 20090252320
- Publication date Oct 8, 2009
- Anil K. Annadata
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ADAPTIVE COMMUNICATION APPLICATION PROGRAMMING INTERFACE
- Publication number 20080159520
- Publication date Jul 3, 2008
- Anil K. Annadata
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and method for maintaining real-time agent information for m...
- Publication number 20070201674
- Publication date Aug 30, 2007
- Anil K. Annadata
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and method for multi-channel communication queuing
- Publication number 20070201673
- Publication date Aug 30, 2007
- Anil K. Annadata
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Dynamic support of multiple message formats
- Publication number 20070198742
- Publication date Aug 23, 2007
- Wai H. Pak
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Universal support for multiple external messaging systems
- Publication number 20070198672
- Publication date Aug 23, 2007
- Wai H. Pak
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and method for multi-channel communication queuing using rou...
- Publication number 20070121578
- Publication date May 31, 2007
- Anil Kumar Annadata
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Wai Hong Pak

Person

Patents Grantslast 30 patents

Universal support for multiple external messaging systems

Dynamic support of multiple message formats

Adaptive communication application programming interface

System and method for multi-channel communication queuing

System and method for maintaining real-time agent information for m...

System and method for multi-channel communication queuing using rou...

System and method for multi-channel communication queuing using rou...

Patents Applicationslast 30 patents

DYNAMIC SUPPORT OF MULTIPLE MESSAGE FORMATS

System and Method for Multi-Channel Communication Queuing

ADAPTIVE COMMUNICATION APPLICATION PROGRAMMING INTERFACE

System and method for maintaining real-time agent information for m...

System and method for multi-channel communication queuing

Dynamic support of multiple message formats

Universal support for multiple external messaging systems

System and method for multi-channel communication queuing using rou...