Wei Dai

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Hangzhou, CN

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Patents Grantslast 30 patents

Information Patent Grant
Training an intent matching engine of a contact center
- Patent number 12,341,929
- Issue date Jun 24, 2025
- Zoom Communications, Inc.
- Wei Dai
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
LARGE LANGUAGE MODEL (LLM)-ENHANCED VIRTUAL ASSISTANTS
- Publication number 20250077798
- Publication date Mar 6, 2025
- Zoom Video Communications, Inc.
- Andrew Kent Carluccio
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Training An Intent Matching Engine Of A Contact Center
- Publication number 20240244136
- Publication date Jul 18, 2024
- Zoom Video Communications, Inc.
- Wei Dai
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR EVENT RECOMMENDATION
- Publication number 20240211995
- Publication date Jun 27, 2024
- Zoom Video Communications, Inc.
- Chih-Chao Chen
- G06 - COMPUTING CALCULATING COUNTING