William D'Attilio

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Brownsburg, IN, US

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Patents Grantslast 30 patents

Information Patent Grant
Method and system for dynamic adaptive routing of deferrable work i...
- Patent number 12,147,924
- Issue date Nov 19, 2024
- Genesys Cloud Services, Inc.
- Bayu Wicaksono
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for scalable contact center agent scheduling util...
- Patent number 11,734,624
- Issue date Aug 22, 2023
- Genesys Cloud Services, Inc.
- William D'Attilio
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
HEURISTIC-BASED APPROACH TO MULTI-OBJECTIVE SCHEDULE OPTIMIZATION I...
- Publication number 20250209394
- Publication date Jun 26, 2025
- GENESYS CLOUD SERVICES, INC.
- Bill D’Attilio
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MULTI-OBJECTIVE SCHEDULE OPTIMIZATION IN CONTACT CENTERS UTILIZING...
- Publication number 20250209393
- Publication date Jun 26, 2025
- GENESYS CLOUD SERVICES, INC.
- Bill D’Attilio
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR DYNAMIC ADAPTIVE ROUTING OF DEFERRABLE WORK I...
- Publication number 20250069010
- Publication date Feb 27, 2025
- GENESYS CLOUD SERVICES, INC.
- Bayu Wicaksono
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR DYNAMIC ADAPTIVE ROUTING OF DEFERRABLE WORK I...
- Publication number 20220101220
- Publication date Mar 31, 2022
- Genesys Telecommunications Laboratories, Inc.
- BAYU WICAKSONO
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR SCALABLE CONTACT CENTER AGENT SCHEDULING UTIL...
- Publication number 20220027837
- Publication date Jan 27, 2022
- Genesys Telecommunications Laboratories, Inc.
- William D'Attilio
- G06 - COMPUTING CALCULATING COUNTING