Yochai Konig

Person

San Francisco, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Technologies for data bidding and negotiating in an enterprise syst...
- Patent number 12,067,613
- Issue date Aug 20, 2024
- Genesys Cloud Services, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System for providing dynamic recommendations based on interactions...
- Patent number 11,755,978
- Issue date Sep 12, 2023
- Eric Tamblyn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Technologies for blockchain-based data transparency and authentication
- Patent number 11,757,651
- Issue date Sep 12, 2023
- Genesys Cloud Services, Inc.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Technologies for conducting a data transaction between enterprises...
- Patent number 11,637,701
- Issue date Apr 25, 2023
- Genesys Cloud Services, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Blockchain-based technologies for hyper-personalized interactions a...
- Patent number 11,626,988
- Issue date Apr 11, 2023
- Genesys Cloud Services, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method, system and computer program product for sentiment analysis
- Patent number 11,586,828
- Issue date Feb 21, 2023
- Amir Lev Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method, system and computer program product for sentiment analysis
- Patent number 11,562,148
- Issue date Jan 24, 2023
- Amir Lev Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method, system and computer program product for sentiment analysis
- Patent number 11,551,011
- Issue date Jan 10, 2023
- Amir Lev Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for dialogue tree generation
- Patent number 11,425,255
- Issue date Aug 23, 2022
- Arnon Mazza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods relating to customer experience automation
- Patent number 11,425,251
- Issue date Aug 23, 2022
- Yochai Konig
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for chatbot generation
- Patent number 11,425,254
- Issue date Aug 23, 2022
- Arnon Mazza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods relating to customer experience automation
- Patent number 11,367,080
- Issue date Jun 21, 2022
- Yochai Konig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Emotion detection in audio interactions
- Patent number 11,341,986
- Issue date May 24, 2022
- Avraham Faizakof
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Unsupervised adaptation of sentiment lexicon
- Patent number 11,170,168
- Issue date Nov 9, 2021
- Amir Lev-Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods relating to customer experience automation
- Patent number 11,055,649
- Issue date Jul 6, 2021
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Dialogue flow optimization and personalization
- Patent number 11,025,775
- Issue date Jun 1, 2021
- Tamir Tapuhi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for automatic quality evaluation of interactions
- Patent number 10,902,737
- Issue date Jan 26, 2021
- Tamir Tapuhi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for automatic quality management and coaching
- Patent number 10,896,395
- Issue date Jan 19, 2021
- Amir Lev-Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for automating customer interactions with enter...
- Patent number 10,839,432
- Issue date Nov 17, 2020
- Yochai Konig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Generalized phrases in automatic speech recognition systems
- Patent number 10,824,814
- Issue date Nov 3, 2020
- Avraham Faizakof
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for sentiment analysis
- Patent number 10,789,430
- Issue date Sep 29, 2020
- Amir Lev Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Language model customization in speech recognition for speech analy...
- Patent number 10,643,604
- Issue date May 5, 2020
- Tamir Tapuhi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic quality management of chat agents via chat bots
- Patent number 10,582,057
- Issue date Mar 3, 2020
- Yochai Konig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Data driven speech enabled self-help systems and methods of operati...
- Patent number 10,515,150
- Issue date Dec 24, 2019
- Yoni Lev
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for chatbot generation
- Patent number 10,498,898
- Issue date Dec 3, 2019
- Arnon Mazza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Dialogue flow optimization and personalization
- Patent number 10,455,088
- Issue date Oct 22, 2019
- Tamir Tapuhi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for semantically exploring concepts
- Patent number 10,446,135
- Issue date Oct 15, 2019
- Avraham Faizakof
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Data-driven dialogue enabled self-help systems
- Patent number 10,382,623
- Issue date Aug 13, 2019
- Amir Lev-Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Multi-tenant based analytics for contact centers
- Patent number 10,346,785
- Issue date Jul 9, 2019
- Eric Tamblyn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Predicting recognition quality of a phrase in automatic speech reco...
- Patent number 10,319,366
- Issue date Jun 11, 2019
- Amir Lev-Tov
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED TESTING OF CUSTOMER SUPPORT CHATBOTS
- Publication number 20250029110
- Publication date Jan 23, 2025
- Ada Support Inc.
- Charles Clayton Wooters
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR VISUALIZING PROBLEM AREAS OF AN AUTOMATED Q...
- Publication number 20240087187
- Publication date Mar 14, 2024
- Ada Support Inc.
- Charles Wooters
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR BLOCKCHAIN-BASED DATA TRANSPARENCY AND AUTHENTICATION
- Publication number 20230396446
- Publication date Dec 7, 2023
- GENESYS CLOUD SERVICES, INC.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNOLOGIES FOR CONDUCTING A DATA TRANSACTION BETWEEN ENTERPRISES...
- Publication number 20220094524
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNOLOGIES FOR BLOCKCHAIN-BASED DATA TRANSPARENCY AND AUTHENTICATION
- Publication number 20220094554
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNOLOGIES FOR CONDUCTING A DATA TRANSACTION BETWEEN ENTERPRISES...
- Publication number 20220094543
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
BLOCKCHAIN-BASED TECHNOLOGIES FOR HYPER-PERSONALIZED INTERACTIONS A...
- Publication number 20220094544
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR PROVIDING PREDICTION-AS-A-SERVICE THROUGH INTELLIG...
- Publication number 20220092056
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR DATA BIDDING AND NEGOTIATING IN AN ENTERPRISE SYST...
- Publication number 20220092686
- Publication date Mar 24, 2022
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION
- Publication number 20210201327
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- Yochai Konig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION
- Publication number 20210203784
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- Yochai Konig
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CUSTOMER EXPERIENCE ANALYTICS
- Publication number 20210201338
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- Yochai Konig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS RELATING TO AUTOMATION FOR PERSONALIZING THE CU...
- Publication number 20210201359
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- ARCHANA SEKAR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION
- Publication number 20210201238
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- Archana Sekar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
EMOTION DETECTION IN AUDIO INTERACTIONS
- Publication number 20210193169
- Publication date Jun 24, 2021
- Genesys Telecommunications Laboratories, Inc.
- Avraham Faizakof
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD, SYSTEM AND COMPUTER PROGRAM PRODUCT FOR SENTIMENT ANALYSIS
- Publication number 20200410172
- Publication date Dec 31, 2020
- Genesys Telecommunications Laboratories, Inc.
- Amir Lev Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD, SYSTEM AND COMPUTER PROGRAM PRODUCT FOR SENTIMENT ANALYSIS
- Publication number 20200410171
- Publication date Dec 31, 2020
- Genesys Telecommunications Laboratories, Inc.
- Amir Lev Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD, SYSTEM AND COMPUTER PROGRAM PRODUCT FOR SENTIMENT ANALYSIS
- Publication number 20200387674
- Publication date Dec 10, 2020
- Genesys Telecommunications Laboratories, Inc.
- Amir Lev Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
UNSUPERVISED ADAPTATION OF SENTIMENT LEXICON
- Publication number 20200327191
- Publication date Oct 15, 2020
- Genesys Telecommunications Laboratories, Inc.
- Amir Lev-Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and System for Sentiment Analysis
- Publication number 20200159826
- Publication date May 21, 2020
- Genesys Telecommunications Laboratories, Inc.
- Amir Lev Tov
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR CHATBOT GENERATION
- Publication number 20200059558
- Publication date Feb 20, 2020
- Genesys Telecommunications Laboratories, Inc.
- Arnon Mazza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method for Dialogue Tree Generation
- Publication number 20200059559
- Publication date Feb 20, 2020
- Genesys Telecommunications Laboratories, Inc.
- Arnon Mazza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DIALOGUE FLOW OPTIMIZATION AND PERSONALIZATION
- Publication number 20200007682
- Publication date Jan 2, 2020
- Genesys Telecommunications Laboratories, Inc.
- Tamir Tapuhi
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
AUTOMATIC QUALITY MANAGEMENT OF CHAT AGENTS VIA CHAT BOTS
- Publication number 20190245975
- Publication date Aug 8, 2019
- Genesys Telecommunications Laboratories, Inc.
- Yochai Konig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR CHATBOT GENERATION
- Publication number 20190182382
- Publication date Jun 13, 2019
- GENESYS TELECOMMINICATIONS LABORATORIES, INC.
- Arnon Mazza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
LANGUAGE MODEL CUSTOMIZATION IN SPEECH RECOGNITION FOR SPEECH ANALY...
- Publication number 20190122653
- Publication date Apr 25, 2019
- Genesys Telecommunications Laboratories, Inc.
- Tamir Tapuhi
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AUTOMATIC QUALITY MANAGEMENT OF CHAT AGENTS VIA CHAT BOTS
- Publication number 20190058793
- Publication date Feb 21, 2019
- Genesys Telecommunications Laboratories, Inc.
- Yochai Konig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method for Customer Experience Automation
- Publication number 20190037077
- Publication date Jan 31, 2019
- Genesys Telecommunications Laboratories, Inc.
- Yochai Konig
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING DYNAMIC RECOMMENDATIONS BASED ON IN...
- Publication number 20190026676
- Publication date Jan 24, 2019
- Genesys Telecommunications Laboratories, Inc.
- Eric Tamblyn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PERFORMANCE-BASED ROUTING OF INTERACTIONS IN...
- Publication number 20180159982
- Publication date Jun 7, 2018
- Genesys Telecommunications Laboratories, Inc.
- Yochai Konig
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Yochai Konig

Person

Patents Grantslast 30 patents

Technologies for data bidding and negotiating in an enterprise syst...

System for providing dynamic recommendations based on interactions...

Technologies for blockchain-based data transparency and authentication

Technologies for conducting a data transaction between enterprises...

Blockchain-based technologies for hyper-personalized interactions a...

Method, system and computer program product for sentiment analysis

Method, system and computer program product for sentiment analysis

Method, system and computer program product for sentiment analysis

System and method for dialogue tree generation

Systems and methods relating to customer experience automation

Systems and methods for chatbot generation

Systems and methods relating to customer experience automation

Emotion detection in audio interactions

Unsupervised adaptation of sentiment lexicon

Systems and methods relating to customer experience automation

Dialogue flow optimization and personalization

System and method for automatic quality evaluation of interactions

System and method for automatic quality management and coaching

Systems and methods for automating customer interactions with enter...

Generalized phrases in automatic speech recognition systems

Method and system for sentiment analysis

Language model customization in speech recognition for speech analy...

Automatic quality management of chat agents via chat bots

Data driven speech enabled self-help systems and methods of operati...

Systems and methods for chatbot generation

Dialogue flow optimization and personalization

System and method for semantically exploring concepts

Data-driven dialogue enabled self-help systems

Multi-tenant based analytics for contact centers

Predicting recognition quality of a phrase in automatic speech reco...

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR AUTOMATED TESTING OF CUSTOMER SUPPORT CHATBOTS

SYSTEMS AND METHODS FOR VISUALIZING PROBLEM AREAS OF AN AUTOMATED Q...

TECHNOLOGIES FOR BLOCKCHAIN-BASED DATA TRANSPARENCY AND AUTHENTICATION

TECHNOLOGIES FOR CONDUCTING A DATA TRANSACTION BETWEEN ENTERPRISES...

TECHNOLOGIES FOR BLOCKCHAIN-BASED DATA TRANSPARENCY AND AUTHENTICATION

TECHNOLOGIES FOR CONDUCTING A DATA TRANSACTION BETWEEN ENTERPRISES...

BLOCKCHAIN-BASED TECHNOLOGIES FOR HYPER-PERSONALIZED INTERACTIONS A...

TECHNOLOGIES FOR PROVIDING PREDICTION-AS-A-SERVICE THROUGH INTELLIG...

TECHNOLOGIES FOR DATA BIDDING AND NEGOTIATING IN AN ENTERPRISE SYST...

SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION

SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION

CUSTOMER EXPERIENCE ANALYTICS

SYSTEMS AND METHODS RELATING TO AUTOMATION FOR PERSONALIZING THE CU...

SYSTEMS AND METHODS RELATING TO CUSTOMER EXPERIENCE AUTOMATION

EMOTION DETECTION IN AUDIO INTERACTIONS

METHOD, SYSTEM AND COMPUTER PROGRAM PRODUCT FOR SENTIMENT ANALYSIS

METHOD, SYSTEM AND COMPUTER PROGRAM PRODUCT FOR SENTIMENT ANALYSIS

METHOD, SYSTEM AND COMPUTER PROGRAM PRODUCT FOR SENTIMENT ANALYSIS

UNSUPERVISED ADAPTATION OF SENTIMENT LEXICON

Method and System for Sentiment Analysis

SYSTEMS AND METHODS FOR CHATBOT GENERATION

System and Method for Dialogue Tree Generation

DIALOGUE FLOW OPTIMIZATION AND PERSONALIZATION

AUTOMATIC QUALITY MANAGEMENT OF CHAT AGENTS VIA CHAT BOTS

SYSTEMS AND METHODS FOR CHATBOT GENERATION

LANGUAGE MODEL CUSTOMIZATION IN SPEECH RECOGNITION FOR SPEECH ANALY...

AUTOMATIC QUALITY MANAGEMENT OF CHAT AGENTS VIA CHAT BOTS

System and Method for Customer Experience Automation

SYSTEM AND METHOD FOR PROVIDING DYNAMIC RECOMMENDATIONS BASED ON IN...

SYSTEM AND METHOD FOR PERFORMANCE-BASED ROUTING OF INTERACTIONS IN...