Yongmei Shi

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San Jose, CA, US

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Patents Grantslast 30 patents

Information Patent Grant
Computing system with conversation modeling mechanism and method of...
- Patent number 10,193,843
- Issue date Jan 29, 2019
- Samsung Electronics Co., Ltd.
- Yunsong Meng
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Assistant redirection for customer service agent processing
- Patent number 9,723,149
- Issue date Aug 1, 2017
- Samsung Electronics Co., Ltd.
- Yunsong Meng
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
COMPUTING SYSTEM WITH CONVERSATION MODELING MECHANISM AND METHOD OF...
- Publication number 20170163584
- Publication date Jun 8, 2017
- Samsung Electronics Co., Ltd.
- Yunsong Meng
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ASSISTANT REDIRECTION FOR CUSTOMER SERVICE AGENT PROCESSING
- Publication number 20170054848
- Publication date Feb 23, 2017
- Samsung Electronics Co., Ltd.
- Yunsong Meng
- H04 - ELECTRIC COMMUNICATION TECHNIQUE