Yunmiao Wang

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Garland, TX, US

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Patents Grantslast 30 patents

Information Patent Grant
Supporting automation of customer service
- Patent number 11,544,721
- Issue date Jan 3, 2023
- AT&T Intellectual Property I, L.P.
- Ni An
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Supporting conversations between customers and customer service agents
- Patent number 11,228,683
- Issue date Jan 18, 2022
- AT&T Intellectual Property I, L.P.
- Yunmiao Wang
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
SUPPORTING AUTOMATION OF CUSTOMER SERVICE
- Publication number 20230139628
- Publication date May 4, 2023
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Ni An
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER SUPPORT USING A CLOUD-BASED MESSAGE ANALYSIS MODEL
- Publication number 20220335933
- Publication date Oct 20, 2022
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Yunmiao Wang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SUPPORTING CONVERSATIONS BETWEEN CUSTOMERS AND CUSTOMER SERVICE AGENTS
- Publication number 20220124200
- Publication date Apr 21, 2022
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Yunmiao Wang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ROOT CAUSE CLASSIFICATION
- Publication number 20210303793
- Publication date Sep 30, 2021
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Yunmiao Wang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SUPPORTING AUTOMATION OF CUSTOMER SERVICE
- Publication number 20210256534
- Publication date Aug 19, 2021
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Ni An
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SUPPORTING CONVERSATIONS BETWEEN CUSTOMERS AND CUSTOMER SERVICE AGENTS
- Publication number 20210176361
- Publication date Jun 10, 2021
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Yunmiao Wang
- G06 - COMPUTING CALCULATING COUNTING