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Zhishen Liu
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San Jose, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
User configurable data storage
Patent number
11,997,148
Issue date
May 28, 2024
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Analysis of digital voice data in a data-communication server system
Patent number
11,948,577
Issue date
Apr 2, 2024
8x8, Inc.
Zhishen Liu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Programming/data sets via a data-communications server
Patent number
11,949,815
Issue date
Apr 2, 2024
8x8, Inc.
Zhishen Liu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Networked device control using a high-level programming interface
Patent number
11,902,359
Issue date
Feb 13, 2024
8x8, Inc.
Zhishen Liu
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Intelligent call handling and routing based on numbering plan area...
Patent number
11,870,938
Issue date
Jan 9, 2024
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Analysis of call metrics for call direction
Patent number
11,849,057
Issue date
Dec 19, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Template-based management of telecommunications services
Patent number
11,849,071
Issue date
Dec 19, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Analysis of customer interaction metrics from digital voice data in...
Patent number
11,843,719
Issue date
Dec 12, 2023
8x8, Inc.
Zhishen Liu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Nat traversal in VoIP communication system
Patent number
11,838,259
Issue date
Dec 5, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Customization of alerts using telecommunications services
Patent number
11,825,019
Issue date
Nov 21, 2023
8x8, Inc.
Zhishen Liu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Region-based connecting of calls using client-specific control and...
Patent number
11,825,018
Issue date
Nov 21, 2023
8x8, Inc.
Mehdi Salour
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Customization of emergency notifications for communications services
Patent number
11,785,363
Issue date
Oct 10, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Apparatuses and methods involving an integrated contact center
Patent number
11,778,093
Issue date
Oct 3, 2023
8x8, Inc.
Justin Driemeyer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Template-based configuration and management of data-communications...
Patent number
11,778,105
Issue date
Oct 3, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Switchboard server using a high-level programming interface
Patent number
11,778,017
Issue date
Oct 3, 2023
8x8, Inc.
Zhishen Liu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Customized call routing and processing based on analytics and a hig...
Patent number
11,750,467
Issue date
Sep 5, 2023
8x8, Inc.
Zhishen Liu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
User-configurable recording of VoIP calls
Patent number
11,736,607
Issue date
Aug 22, 2023
8x8, Inc.
Zhishen Liu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Apparatuses and methods involving a monitor device for use with end...
Patent number
11,716,269
Issue date
Aug 1, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Region-based bridging of calls using client-specific control and re...
Patent number
11,706,333
Issue date
Jul 18, 2023
8x8, Inc.
Mehdi Salour
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Display dependent analytics
Patent number
11,706,350
Issue date
Jul 18, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Apparatuses and methods involving a contact center virtual agent
Patent number
11,700,332
Issue date
Jul 11, 2023
8x8, Inc.
Arunim Samat
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Client-specific control of shared telecommunications services
Patent number
11,689,657
Issue date
Jun 27, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Programming/data sets via a data-communications server
Patent number
11,671,533
Issue date
Jun 6, 2023
8x8, Inc.
Zhishen Liu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Analysis of data metrics in IPBX networks
Patent number
11,652,924
Issue date
May 16, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Intelligent call handling and routing
Patent number
11,647,087
Issue date
May 9, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Dynamic direction of incoming calls
Patent number
11,632,457
Issue date
Apr 18, 2023
8x8, Inc.
Garth Judge
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Identifying and processing, for priority, calls in data communicati...
Patent number
11,611,654
Issue date
Mar 21, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Client-specific control of shared telecommunications services
Patent number
11,606,396
Issue date
Mar 14, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Analysis of system conditions from endpoint status information
Patent number
11,588,715
Issue date
Feb 21, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked device control using a high-level programming interface
Patent number
11,575,732
Issue date
Feb 7, 2023
8x8, Inc.
Zhishen Liu
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Patents Applications
last 30 patents
Information
Patent Application
TEMPLATE-BASED MANAGEMENT OF TELECOMMUNICATIONS SERVICES
Publication number
20230088554
Publication date
Mar 23, 2023
8x8, Inc.
Zhishen Liu
H04 - ELECTRIC COMMUNICATION TECHNIQUE