Call-type dependent routing

Industry

CPC
H04M2203/158

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Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M2203/00Aspects of automatic or semi-automatic exchanges

Current Industry

H04M2203/158Call-type dependent routing

Industries

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Patents Grantslast 30 patents

Information Patent Grant
Network exception systems and methods for packet-switched telephony
- Patent number 12,101,433
- Issue date Sep 24, 2024
- Starlogik IP LLC
- Ari Kahn
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Device, system and method for changing communication infrastructure...
- Patent number 12,081,556
- Issue date Sep 3, 2024
- MOTOROLA SOLUTIONS, INC.
- Grzegorz Gustof
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Voice service routing system for accessibility
- Patent number 12,063,258
- Issue date Aug 13, 2024
- Comcast Cable Communications, LLC
- Chia-Chang Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method, system, and computer program product to accurately route a...
- Patent number 11,930,132
- Issue date Mar 12, 2024
- Baptist Health South Florida, Inc.
- Matthew Jared Baumann
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Network traffic management at radio-based application pipeline proc...
- Patent number 11,916,999
- Issue date Feb 27, 2024
- Amazon Technologies, Inc.
- Diwakar Gupta
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for providing an interactive voice response syste...
- Patent number 11,825,021
- Issue date Nov 21, 2023
- United Services Automobile Association (“USAA”)
- John R. Harris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Origination and destination based routing
- Patent number 11,736,837
- Issue date Aug 22, 2023
- Comcast Cable Communications, LLC
- Arvind Kaushal
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Content-based routing and rating of messages in a telecommunication...
- Patent number 11,595,790
- Issue date Feb 28, 2023
- Inteliquent, Inc.
- Chris Wright
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for predicting personalization and intelligent...
- Patent number 11,582,348
- Issue date Feb 14, 2023
- Unitedhealth Group Incorporated
- Destiny Babjack
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method, system, and computer program product to accurately route a...
- Patent number 11,563,853
- Issue date Jan 24, 2023
- Baptist Health South Florida, Inc.
- Matthew Jared Baumann
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for predictive personalization and intelligent...
- Patent number 11,165,909
- Issue date Nov 2, 2021
- Unitedhealth Group Incorporated
- Destiny Babjack
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
User-based differentiated routing system and method
- Patent number 10,986,016
- Issue date Apr 20, 2021
- Level 3 Communications, LLC
- Richard D. Moore
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Content-based routing and rating of messages in a telecommunication...
- Patent number 10,798,534
- Issue date Oct 6, 2020
- Inteliquent, Inc.
- Chris Wright
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Subscriberless differentiated routing system and method
- Patent number 10,630,577
- Issue date Apr 21, 2020
- Level 3 Communications, LLC
- Richard D. Moore
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for predictive personalization and intelligent...
- Patent number 10,594,866
- Issue date Mar 17, 2020
- Unitedhealth Group Incorporated
- Destiny Babjack
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
User-based differentiated routing system and method
- Patent number 10,484,270
- Issue date Nov 19, 2019
- Level 3 Communications, LLC
- Richard D. Moore
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for optimizing quality of experience in mixed managed and un...
- Patent number 10,484,545
- Issue date Nov 19, 2019
- TELEMESSAGE
- Gil Shapira
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for processing high frequency callers
- Patent number 10,462,296
- Issue date Oct 29, 2019
- United Services Automobile Association (“USAA”)
- John R. Harris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Origination and destination based routing
- Patent number 10,368,145
- Issue date Jul 30, 2019
- Comcast Cable Communications, LLC
- Arvind Kaushal
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication systems, communication devices, and related methods f...
- Patent number 10,320,975
- Issue date Jun 11, 2019
- SORENSON IP HOLDINGS LLC
- Michael Hamling
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Selection of networks for voice call transmission
- Patent number 10,225,411
- Issue date Mar 5, 2019
- Google LLC
- Mayur Kamat
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Graphical user interface for configuring contact center routing str...
- Patent number 10,194,028
- Issue date Jan 29, 2019
- Leonid Vymenets
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Graphical user interface for configuring contact center routing str...
- Patent number 9,912,812
- Issue date Mar 6, 2018
- Genesys Telecommunications Laboratories, Inc.
- Leonid Vymenets
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and methods for enhanced multimedia in VoIP networks
- Patent number 9,781,272
- Issue date Oct 3, 2017
- AT&T Intellectual Property I, L.P.
- James Jackson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and methods for enhanced multimedia in VoIP networks
- Patent number 9,509,849
- Issue date Nov 29, 2016
- AT&T Intellectual Property I, L.P.
- James Jackson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and methods for enhanced multimedia in VoIP networks
- Patent number 9,300,804
- Issue date Mar 29, 2016
- AT&T Intellectual Property I, L.P.
- James Jackson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and systems for dynamic treatment of callers
- Patent number 8,954,038
- Issue date Feb 10, 2015
- Shary Nassimi
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus of processing speech dialog data of a user call
- Patent number 8,787,534
- Issue date Jul 22, 2014
- West Corporation
- Silke Witt-ehsani
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for call routing management in a telecommunicatio...
- Patent number 8,675,851
- Issue date Mar 18, 2014
- Level 3 Communications, LLC
- Matthew Abram Karp
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Inbound call identification and management
- Patent number 8,670,545
- Issue date Mar 11, 2014
- RingCentral, Inc.
- Vlad Vendrow
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
NETWORK TRAFFIC MANAGEMENT AT RADIO-BASED APPLICATION PIPELINE PROC...
- Publication number 20240236178
- Publication date Jul 11, 2024
- AMAZON TECHNOLOGIES, INC.
- Diwakar Gupta
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Origination and Destination Based Routing
- Publication number 20230412949
- Publication date Dec 21, 2023
- Comcast Cable Communications, LLC
- Arvind Kaushal
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DEVICE, SYSTEM AND METHOD FOR CHANGING COMMUNICATION INFRASTRUCTURE...
- Publication number 20230042020
- Publication date Feb 9, 2023
- MOTOROLA SOLUTIONS, INC
- Grzegorz GUSTOF
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR PREDICTING PERSONALIZATION AND INTELLIGENT...
- Publication number 20220109757
- Publication date Apr 7, 2022
- UnitedHealth Group Incorporated
- Destiny Babjack
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR SCREENING VOICE CALLS
- Publication number 20210281678
- Publication date Sep 9, 2021
- Advanced Messaging Technologies, Inc.
- Alan M. Vale
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONTENT-BASED ROUTING AND RATING OF MESSAGES IN A TELECOMMUNICATION...
- Publication number 20210112381
- Publication date Apr 15, 2021
- Inteliquent, Inc.
- Chris Wright
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method, System, and Computer Program Product to Accurately Route a...
- Publication number 20200329154
- Publication date Oct 15, 2020
- Baptist Health South Florida, Inc.
- Matthew Jared Baumann
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR PREDICTIVE PERSONALIZATION AND INTELLIGENT...
- Publication number 20200195781
- Publication date Jun 18, 2020
- UnitedHealth Group Incorporated
- Destiny Babjack
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Origination and Destination Based Routing
- Publication number 20200112775
- Publication date Apr 9, 2020
- Comcast Cable Communications, LLC
- Arvind Kaushal
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
USER-BASED DIFFERENTIATED ROUTING SYSTEM AND METHOD
- Publication number 20200084140
- Publication date Mar 12, 2020
- LEVEL 3 COMMUNICATIONS, LLC
- Richard D. Moore
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CONTENT-BASED ROUTING AND RATING OF MESSAGES IN A TELECOMMUNICATION...
- Publication number 20180352391
- Publication date Dec 6, 2018
- Inteliquent, Inc.
- Chris Wright
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
GRAPHICAL USER INTERFACE FOR CONFIGURING CONTACT CENTER ROUTING STR...
- Publication number 20180205825
- Publication date Jul 19, 2018
- Genesys Telecommunications Laboratories, Inc.
- Leonid Vymenets
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALL CLASSIFICATION AND ROUTING USING ENUM QUERIES
- Publication number 20180063333
- Publication date Mar 1, 2018
- T-Mobile USA, Inc.
- Robert Ara Kondakjian
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD FOR OPTIMIZING QUALITY OF EXPERIENCE IN MIXED MANAGED AND UN...
- Publication number 20180041641
- Publication date Feb 8, 2018
- TELEMESSAGE
- Gil SHAPIRA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SUBSCRIBERLESS DIFFERENTIATED ROUTING SYSTEM AND METHOD
- Publication number 20170332154
- Publication date Nov 16, 2017
- LEVEL 3 COMMUNICATIONS, LLC
- Richard D. Moore
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Origination and Destination Based Routing
- Publication number 20170245025
- Publication date Aug 24, 2017
- Comcast Cable Communications, LLC
- Arvind Kaushal
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SELECTION OF NETWORKS FOR VOICE CALL TRANSMISSION
- Publication number 20170244840
- Publication date Aug 24, 2017
- Google Inc.
- Mayur KAMAT
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INTELLIGENT CONNECTION MANAGEMENT IN WIRELESS DEVICES
- Publication number 20140274005
- Publication date Sep 18, 2014
- AliphCom
- Michael Edward Smith Luna
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
GRAPHICAL USER INTERFACE FOR CONFIGURING CONTACT CENTER ROUTING STR...
- Publication number 20140177819
- Publication date Jun 26, 2014
- Leonid Vymenets
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHODS AND SYSTEMS FOR DYNAMIC TREATMENT OF CALLERS
- Publication number 20140113581
- Publication date Apr 24, 2014
- Shary Nassimi
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CALL ROUTING MANAGEMENT IN A TELECOMMUNICATIO...
- Publication number 20140079205
- Publication date Mar 20, 2014
- LEVEL 3 COMMUNICATIONS, LLC
- Matthew Abram Karp
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMMUNICATION SYSTEM AND CALL CONNECTING METHOD THEREOF
- Publication number 20140024346
- Publication date Jan 23, 2014
- Woowa Brothers Co., Ltd
- Bong Jin KIM
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CUSTOMIZABLE MEDIA AUTO-REPLY SYSTEMS AND METHODS
- Publication number 20130157629
- Publication date Jun 20, 2013
- RealNetworks, Inc.
- Jun LEE
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING A DIAL TONE AND A RING TONE
- Publication number 20130094639
- Publication date Apr 18, 2013
- Bong Jin KIM
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INBOUND CALL IDENTIFICATION AND MANAGEMENT
- Publication number 20130016822
- Publication date Jan 17, 2013
- RingCentral, Inc.
- Vlad Vendrow
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Methods for Enhanced Multimedia in VoIP Networks
- Publication number 20120281821
- Publication date Nov 8, 2012
- AT&T INTELLECTUAL PROPERTY I, L.P.
- James Jackson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD FOR POLICY-BASED CONTROL OF ENTERPRISE MESSAGING
- Publication number 20120195234
- Publication date Aug 2, 2012
- Yigang Cai
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
WIRELESS CALL ROUTING IN A COMMUNICATION PEERING GRID
- Publication number 20120106721
- Publication date May 3, 2012
- INTELEPEER, INC.
- Steven D. Samuels
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MULTI-LAYER STACK PLATFORM FOR CLOUD COMMUNICATIONS
- Publication number 20120102208
- Publication date Apr 26, 2012
- INTELEPEER, INC.
- John Ward
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INBOUND CALL IDENTIFICATION AND MANAGEMENT
- Publication number 20120021730
- Publication date Jan 26, 2012
- RingCentral, Inc.
- Vlad Vendrow
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Call-type dependent routing

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Network exception systems and methods for packet-switched telephony

Device, system and method for changing communication infrastructure...

Voice service routing system for accessibility

Method, system, and computer program product to accurately route a...

Network traffic management at radio-based application pipeline proc...

System and method for providing an interactive voice response syste...

Origination and destination based routing

Content-based routing and rating of messages in a telecommunication...

Systems and methods for predicting personalization and intelligent...

Method, system, and computer program product to accurately route a...

Systems and methods for predictive personalization and intelligent...

User-based differentiated routing system and method

Content-based routing and rating of messages in a telecommunication...

Subscriberless differentiated routing system and method

Systems and methods for predictive personalization and intelligent...

User-based differentiated routing system and method

Method for optimizing quality of experience in mixed managed and un...

System and method for processing high frequency callers

Origination and destination based routing

Communication systems, communication devices, and related methods f...

Selection of networks for voice call transmission

Graphical user interface for configuring contact center routing str...

Graphical user interface for configuring contact center routing str...

System and methods for enhanced multimedia in VoIP networks

System and methods for enhanced multimedia in VoIP networks

System and methods for enhanced multimedia in VoIP networks

Methods and systems for dynamic treatment of callers

Method and apparatus of processing speech dialog data of a user call

System and method for call routing management in a telecommunicatio...

Inbound call identification and management

Patents Applicationslast 30 patents

NETWORK TRAFFIC MANAGEMENT AT RADIO-BASED APPLICATION PIPELINE PROC...

Origination and Destination Based Routing

DEVICE, SYSTEM AND METHOD FOR CHANGING COMMUNICATION INFRASTRUCTURE...

SYSTEMS AND METHODS FOR PREDICTING PERSONALIZATION AND INTELLIGENT...

METHOD AND SYSTEM FOR SCREENING VOICE CALLS

CONTENT-BASED ROUTING AND RATING OF MESSAGES IN A TELECOMMUNICATION...

Method, System, and Computer Program Product to Accurately Route a...

SYSTEMS AND METHODS FOR PREDICTIVE PERSONALIZATION AND INTELLIGENT...

Origination and Destination Based Routing

USER-BASED DIFFERENTIATED ROUTING SYSTEM AND METHOD

CONTENT-BASED ROUTING AND RATING OF MESSAGES IN A TELECOMMUNICATION...

GRAPHICAL USER INTERFACE FOR CONFIGURING CONTACT CENTER ROUTING STR...

CALL CLASSIFICATION AND ROUTING USING ENUM QUERIES

METHOD FOR OPTIMIZING QUALITY OF EXPERIENCE IN MIXED MANAGED AND UN...

SUBSCRIBERLESS DIFFERENTIATED ROUTING SYSTEM AND METHOD

Origination and Destination Based Routing

SELECTION OF NETWORKS FOR VOICE CALL TRANSMISSION

INTELLIGENT CONNECTION MANAGEMENT IN WIRELESS DEVICES

GRAPHICAL USER INTERFACE FOR CONFIGURING CONTACT CENTER ROUTING STR...

METHODS AND SYSTEMS FOR DYNAMIC TREATMENT OF CALLERS

SYSTEM AND METHOD FOR CALL ROUTING MANAGEMENT IN A TELECOMMUNICATIO...

COMMUNICATION SYSTEM AND CALL CONNECTING METHOD THEREOF

CUSTOMIZABLE MEDIA AUTO-REPLY SYSTEMS AND METHODS

SYSTEM AND METHOD FOR PROVIDING A DIAL TONE AND A RING TONE

INBOUND CALL IDENTIFICATION AND MANAGEMENT

System and Methods for Enhanced Multimedia in VoIP Networks

METHOD FOR POLICY-BASED CONTROL OF ENTERPRISE MESSAGING

WIRELESS CALL ROUTING IN A COMMUNICATION PEERING GRID

MULTI-LAYER STACK PLATFORM FOR CLOUD COMMUNICATIONS

INBOUND CALL IDENTIFICATION AND MANAGEMENT