Aspects of automatic or semi-automatic exchanges

Industry

  • CPC
  • H04M2203/00
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Sub Industries

H04M2203/05related to OAM&P H04M2203/051technician dispatch system H04M2203/052software update H04M2203/053remote terminal provisioning H04M2203/055loopback testing H04M2203/056non-invasive testing H04M2203/057distortion monitoring H04M2203/058signature devices H04M2203/10related to the purpose or context of the telephonic communication H04M2203/1008Calls without connection establishment for implicit information transfer or as a service trigger H04M2203/1016Telecontrol H04M2203/1025of avatars H04M2203/1033Remote administration H04M2203/1041Televoting H04M2203/105Financial transactions and auctions H04M2203/1058Shopping and product ordering H04M2203/1066Game playing H04M2203/1075Telemetering H04M2203/1083for hotels H04M2203/1091Fixed mobile conversion H04M2203/15related to dial plan and call routing H04M2203/152Temporary dial plan H04M2203/154Functional or symbolic dial plan such as license plate numbers H04M2203/156On-line status dependent routing H04M2203/158Call-type dependent routing H04M2203/20related to features of supplementary services H04M2203/2005Temporarily overriding a service configuration H04M2203/2011Service processing based on information specified by a party before or during a call H04M2203/2016Call initiation by network rather than by subscriber H04M2203/2022Path replacement H04M2203/2027Live party detection H04M2203/2033Call handling or answering restrictions H04M2203/2038Call context notifications H04M2203/2044Group features H04M2203/205Broadcasting H04M2203/2055Line restrictions H04M2203/2061Language aspects H04M2203/2066Call type detection of indication H04M2203/2072Schedules H04M2203/2077Call queuing apart from automatic call distribution H04M2203/2083Confirmation by serviced party H04M2203/2088Call or conference reconnect H04M2203/2094Proximity H04M2203/25related to user interface aspects of the telephonic communication service H04M2203/251where a voice mode or a visual mode can be used interchangeably H04M2203/252where a voice mode is enhanced with visual information H04M2203/253where a visual mode is used instead of a voice mode H04M2203/254where the visual mode comprises menus H04M2203/255comprising a personalized user interface H04M2203/256comprising a service specific user interface H04M2203/257remote control of substation user interface for telephonic services H04M2203/258Service state indications H04M2203/30related to audio recordings in general H04M2203/301Management of recordings H04M2203/303Marking H04M2203/305Recording playback features H04M2203/306Prerecordings to be used during a voice call H04M2203/308Personal name recording H04M2203/35related to information services provided via a voice call H04M2203/351Pre or post-call/conference information service H04M2203/352In-call/conference information service H04M2203/353where the information comprises non-audio but is provided over voice channels H04M2203/354Reverse directory service H04M2203/355Interactive dialogue design tools, features or methods H04M2203/356Phonecasting H04M2203/357Autocues for dialog assistance H04M2203/358Digital rights management H04M2203/359Augmented reality H04M2203/40related to call centers H04M2203/401Performance feedback H04M2203/402Agent or workforce management H04M2203/403Agent or workforce training H04M2203/404Collaboration among agents H04M2203/405Competitive bidding for work items H04M2203/406Rerouting calls between call centers H04M2203/407Call center operated for multiple customers H04M2203/408Customer-specific call routing plans H04M2203/45related to voicemail messaging H04M2203/4509Unified messaging with single point of access to voicemail and other mail or messaging systems H04M2203/4518Attachments to voicemail H04M2203/4527Voicemail attached to other kind of message H04M2203/4536Voicemail combined with text-based messaging H04M2203/4545Message forwarding H04M2203/4554Sender-side editing H04M2203/4563Voicemail monitoring during recording H04M2203/4572Voicemail RSS H04M2203/4581Sending message identifiers instead of whole messages H04M2203/459Calling party redirected to message centre on called party request H04M2203/50related to audio conference H04M2203/5009Adding a party to an existing conference H04M2203/5018Initiating a conference during a two-party conversation H04M2203/5027Dropping a party from a conference H04M2203/5036using conference for collection of feedback H04M2203/5045Selection of bridge/multipoint control unit H04M2203/5054Meet-me conference H04M2203/5063Centrally initiated conference H04M2203/5072Multiple active speakers H04M2203/5081Inform conference party of participants H04M2203/509Microphone arrays H04M2203/55related to network data storage and management H04M2203/551Call history H04M2203/552Call annotations H04M2203/553Data upload H04M2203/554Data synchronization H04M2203/555Statistics H04M2203/556Statistical analysis and interpretation H04M2203/557Portable profiles H04M2203/558Databases H04M2203/559Sorting systems H04M2203/60related to security aspects in telephonic communication systems H04M2203/6009Personal information H04M2203/6018Subscriber or terminal logon/logoff H04M2203/6027Fraud preventions H04M2203/6036Anti virus measures H04M2203/6045Identity confirmation H04M2203/6054Biometric subscriber identification H04M2203/6063Authentication using cards H04M2203/6072Authentication using challenger response H04M2203/6081Service authorization mechanisms H04M2203/609Secret communication H04M2203/65related to applications where calls are combined with other types of communication H04M2203/651Text message transmission triggered by call H04M2203/652Call initiation triggered by text message H04M2203/654Pre, in or post-call message H04M2203/655Combination of telephone service and social networking H04M2203/657Combination of voice and fax calls H04M2203/658Combination of voice calls and paging