Conversation recording systems

Industry

CPC
H04M3/42221

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Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M3/00Automatic or semi-automatic exchanges

Current Industry

H04M3/42221Conversation recording systems

Industries

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Patents Grantslast 30 patents

Information Patent Grant
Identifying high effort statements for call center summaries
- Patent number 12,367,345
- Issue date Jul 22, 2025
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Audio handler for intelligent voice interface
- Patent number 12,363,225
- Issue date Jul 15, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods for simultaneous interaction on a web page by a customer an...
- Patent number 12,355,917
- Issue date Jul 8, 2025
- United Services Automobile Association (USAA)
- Guy R. Langley
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Virtual communications assessment system in a multimedia environment
- Patent number 12,355,915
- Issue date Jul 8, 2025
- Verint Americas Inc.
- Jamie Richard Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Inmate information communication systems
- Patent number 12,348,965
- Issue date Jul 1, 2025
- Hank Technology LLC
- Dave W. Hangsleben
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Selective recording of multiuser calls
- Patent number 12,341,926
- Issue date Jun 24, 2025
- QUALCOMM Incorporated
- Sairam Varada
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and systems to bookmark moments in conversation calls
- Patent number 12,335,436
- Issue date Jun 17, 2025
- CLARI INC.
- Srikar Yekollu
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Active call lawful interception and preservation technique
- Patent number 12,335,434
- Issue date Jun 17, 2025
- Mitel Networks Corporation
- Venkata Ajaresh Gudipati
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Emotionally aware intelligent voice interface
- Patent number 12,309,319
- Issue date May 20, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interactive routing of data communications
- Patent number 12,309,325
- Issue date May 20, 2025
- 8x8, Inc.
- Ali Arsanjani
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and methods for facilitating therapeutic communication
- Patent number 12,301,760
- Issue date May 13, 2025
- Cole Egger
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Pipeline flow management for calls
- Patent number 12,294,676
- Issue date May 6, 2025
- TWILIO INC.
- Christer Jan Erik Fahlgren
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Publish and subscribe call center architecture
- Patent number 12,289,382
- Issue date Apr 29, 2025
- Intrado Life & Safety, Inc.
- Mario Manzanillo
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Threat identification and response system for telephone calls
- Patent number 12,289,425
- Issue date Apr 29, 2025
- 911Inform LLC
- Ivo W. Allen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method of efficient selection of evaluation form
- Patent number 12,289,427
- Issue date Apr 29, 2025
- NICE LTD.
- Rahul Vyas
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call center voice system for use with a real-time complaint identif...
- Patent number 12,278,926
- Issue date Apr 15, 2025
- Bank of America Corporation
- Emad Noorizadeh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Targeted generative AI from merged communication transcripts
- Patent number 12,254,880
- Issue date Mar 18, 2025
- LivePerson, Inc.
- Amit Mishra
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Switch controller for separating multiple portions of call
- Patent number 12,238,146
- Issue date Feb 25, 2025
- TEVNOS LLC
- Stuart Alexander Jacobson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method of determining topics of a communication
- Patent number 12,219,093
- Issue date Feb 4, 2025
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for blockchain wireless services in a controlle...
- Patent number 12,212,710
- Issue date Jan 28, 2025
- Michael Francis Byrne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call review tool for intelligent voice interface
- Patent number 12,212,712
- Issue date Jan 28, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Detection and prevention of inmate to inmate message relay
- Patent number 12,198,214
- Issue date Jan 14, 2025
- GLOBAL TEL*LINK CORPORATION
- Stephen L. Hodge
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
E911 backhaul routing tests remote from coverage area
- Patent number 12,200,516
- Issue date Jan 14, 2025
- Spirent Communications, Inc.
- Mikhail Beylin
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Transcription presentation of communication sessions
- Patent number 12,190,889
- Issue date Jan 7, 2025
- SORENSON IP HOLDINGS, LLC
- Michael Holm
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Searching calls based on contextual similarity among calls
- Patent number 12,183,325
- Issue date Dec 31, 2024
- Calabrio, Inc.
- Dylan Morgan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Data analysis, filter and presentation techniques for call manageme...
- Patent number 12,184,817
- Issue date Dec 31, 2024
- United Services Automobile Association (USAA)
- Gregory David Hansen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
In-person audio access for remote users
- Patent number 12,184,811
- Issue date Dec 31, 2024
- United Services Automobile Association (USAA)
- Matthew Byrd
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Predictive mapping for routing telephone calls
- Patent number 12,184,815
- Issue date Dec 31, 2024
- United Services Automobile Association (USAA)
- Kristopher Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
On-the-fly transcription/redaction of voice-over-IP calls
- Patent number 12,170,082
- Issue date Dec 17, 2024
- Medallia, Inc.
- Stephan Koledin
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Tool for annotating and reviewing audio conversations
- Patent number 12,166,919
- Issue date Dec 10, 2024
- TWILIO INC.
- Tyler Cole
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR CONFIRMING APPLICATION INFORMATION
- Publication number 20250225980
- Publication date Jul 10, 2025
- AI QA Supports Inc.
- Ivan NOVOSIOLOV
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ARTIFICIAL INTELLIGENCE BASED SETTING OF CONTROLS IN A USER INTERFACE
- Publication number 20250211676
- Publication date Jun 26, 2025
- OPEN TEXT HOLDINGS, INC.
- Donald Russ Miller
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR INTERACTING WITH A USER INTERFACE SPECIFIC...
- Publication number 20250203010
- Publication date Jun 19, 2025
- Integrity, LLC
- Harsh Singla
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for blockchain wireless services in a controlle...
- Publication number 20250175555
- Publication date May 29, 2025
- Michael Francis Byrne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
HANDLING ASSISTANCE SYSTEM, HANDLING ASSISTANCE METHOD, AND PROGRAM
- Publication number 20250168276
- Publication date May 22, 2025
- NTT TechnoCross Corporation
- Takashi AOKI
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SWITCH CONTROLLER FOR SEPARATING MULTIPLE PORTIONS OF CALL
- Publication number 20250159028
- Publication date May 15, 2025
- Tevnos LLC
- Stuart Alexander Jacobson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
AUTOMATED LEARNING SYSTEM ACCESSIBLE VIA TELEPHONIC COMMUNICATIONS
- Publication number 20250131841
- Publication date Apr 24, 2025
- Cristian Alexander Pineda
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Call Review Tool for Intelligent Voice Interface
- Publication number 20250126203
- Publication date Apr 17, 2025
- State Farm Mutual Automobile Insurance Company
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
REAL-TIME DYNAMIC VISUALIZATION OF CONTENT
- Publication number 20250119495
- Publication date Apr 10, 2025
- The Toronto-Dominion Bank
- Anand Pandey
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR INTERACTION ANALYTICS
- Publication number 20250104700
- Publication date Mar 27, 2025
- The Toronto-Dominion Bank
- Michel Henault-Ethier
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
System and Method with Key Moment-Based Snippet Creation
- Publication number 20250097343
- Publication date Mar 20, 2025
- Gryphon Networks Corp.
- Jeffrey D. Fotta
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Intelligent Voice Interface for Handling Out-of-Context Dialog
- Publication number 20250088590
- Publication date Mar 13, 2025
- State Farm Mutual Automobile Insurance Company
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR IMPROVED AGENT-CLIENT CALL INTERACTIONS
- Publication number 20250071202
- Publication date Feb 27, 2025
- ROYAL BANK OF CANADA
- Dylan DAYA
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD OF EFFICIENT SELECTION OF EVALUATION FORM
- Publication number 20250039299
- Publication date Jan 30, 2025
- NICE Ltd
- Rahul VYAS
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS
- Publication number 20250030797
- Publication date Jan 23, 2025
- Twilio Inc.
- Tyler Cole
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MESSAGE CONSOLIDATION PLATFORM
- Publication number 20250030796
- Publication date Jan 23, 2025
- Impiricushealth Corp.
- Or Maoz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VOICE APPLICATION NETWORK PLATFORM
- Publication number 20250016260
- Publication date Jan 9, 2025
- XTONE, INC.
- Vishal DHAWAN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMMUNICATIONS RECORDING
- Publication number 20250008019
- Publication date Jan 2, 2025
- TRUPHONE LIMITED
- Igor BORISOGLEBSKI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
AUTOMATED GENERATION OF FINE-GRAINED CALL REASONS FROM CUSTOMER SER...
- Publication number 20240420690
- Publication date Dec 19, 2024
- Capital One Services, LLC
- Adam FAULKNER
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Locally Recorded Media Inclusion In A Recording Of A Multi-Particip...
- Publication number 20240396996
- Publication date Nov 28, 2024
- Zoom Video Communications, Inc.
- Walter F. C. Anderson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CALL CENTER VOICE SYSTEM FOR USE WITH A REAL-TIME COMPLAINT IDENTIF...
- Publication number 20240380842
- Publication date Nov 14, 2024
- Bank of America Corporation
- Emad Noorizadeh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
IDENTIFYING HIGH EFFORT STATEMENTS FOR CALL CENTER SUMMARIES
- Publication number 20240378386
- Publication date Nov 14, 2024
- Capital One Services, LLC
- Aysu Ezen CAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TRANSCRIPT PAIRING
- Publication number 20240371369
- Publication date Nov 7, 2024
- Origin8Cares, LLC
- Geoffrey King
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AUTOMATED SYSTEMS FOR COMMUNICATIONS ANALYSIS ACCORDING TO RECORDIN...
- Publication number 20240372946
- Publication date Nov 7, 2024
- LivePerson, Inc.
- Bruce Ramsay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHODS AND SYSTEMS TO BOOKMARK MOMENTS IN CONVERSATION CALLS
- Publication number 20240305711
- Publication date Sep 12, 2024
- Clari Inc.
- SRIKAR YEKOLLU
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CONTEXT-DRIVEN PREVENTION OF INADVERTENT INTERRUPTION OF A COMMUNIC...
- Publication number 20240305712
- Publication date Sep 12, 2024
- MOTOROLA MOBILITY LLC
- AMIT KUMAR AGRAWAL
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD AND APPARATUS FOR GENERATING DATA TO TRAIN MODELS FOR PREDIC...
- Publication number 20240296831
- Publication date Sep 5, 2024
- Uniphore Technologies, Inc.
- Gideon Hollander
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD FOR TRANSMITTING CALL AUDIO DATA AND APPARATUS
- Publication number 20240297934
- Publication date Sep 5, 2024
- Honor Device Co., Ltd.
- Nengbin LIU
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PROGRAM, INFORMATION PROCESSING SYSTEM AND INFORMATION PROCESSING M...
- Publication number 20240297935
- Publication date Sep 5, 2024
- RevComm Inc.
- Takeshi Aida
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VOICE APPLICATION NETWORK PLATFORM
- Publication number 20240267451
- Publication date Aug 8, 2024
- XTONE, INC.
- Vishal DHAWAN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Conversation recording systems

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Identifying high effort statements for call center summaries

Audio handler for intelligent voice interface

Methods for simultaneous interaction on a web page by a customer an...

Virtual communications assessment system in a multimedia environment

Inmate information communication systems

Selective recording of multiuser calls

Methods and systems to bookmark moments in conversation calls

Active call lawful interception and preservation technique

Emotionally aware intelligent voice interface

Interactive routing of data communications

System and methods for facilitating therapeutic communication

Pipeline flow management for calls

Publish and subscribe call center architecture

Threat identification and response system for telephone calls

System and method of efficient selection of evaluation form

Call center voice system for use with a real-time complaint identif...

Targeted generative AI from merged communication transcripts

Switch controller for separating multiple portions of call

System and method of determining topics of a communication

Systems and methods for blockchain wireless services in a controlle...

Call review tool for intelligent voice interface

Detection and prevention of inmate to inmate message relay

E911 backhaul routing tests remote from coverage area

Transcription presentation of communication sessions

Searching calls based on contextual similarity among calls

Data analysis, filter and presentation techniques for call manageme...

In-person audio access for remote users

Predictive mapping for routing telephone calls

On-the-fly transcription/redaction of voice-over-IP calls

Tool for annotating and reviewing audio conversations

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR CONFIRMING APPLICATION INFORMATION

ARTIFICIAL INTELLIGENCE BASED SETTING OF CONTROLS IN A USER INTERFACE

SYSTEMS AND METHODS FOR INTERACTING WITH A USER INTERFACE SPECIFIC...

Systems and methods for blockchain wireless services in a controlle...

HANDLING ASSISTANCE SYSTEM, HANDLING ASSISTANCE METHOD, AND PROGRAM

SWITCH CONTROLLER FOR SEPARATING MULTIPLE PORTIONS OF CALL

AUTOMATED LEARNING SYSTEM ACCESSIBLE VIA TELEPHONIC COMMUNICATIONS

Call Review Tool for Intelligent Voice Interface

REAL-TIME DYNAMIC VISUALIZATION OF CONTENT

SYSTEMS AND METHODS FOR INTERACTION ANALYTICS

System and Method with Key Moment-Based Snippet Creation

Intelligent Voice Interface for Handling Out-of-Context Dialog

SYSTEMS AND METHODS FOR IMPROVED AGENT-CLIENT CALL INTERACTIONS

SYSTEM AND METHOD OF EFFICIENT SELECTION OF EVALUATION FORM

TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS

MESSAGE CONSOLIDATION PLATFORM

VOICE APPLICATION NETWORK PLATFORM

COMMUNICATIONS RECORDING

AUTOMATED GENERATION OF FINE-GRAINED CALL REASONS FROM CUSTOMER SER...

Locally Recorded Media Inclusion In A Recording Of A Multi-Particip...

CALL CENTER VOICE SYSTEM FOR USE WITH A REAL-TIME COMPLAINT IDENTIF...

IDENTIFYING HIGH EFFORT STATEMENTS FOR CALL CENTER SUMMARIES

TRANSCRIPT PAIRING

AUTOMATED SYSTEMS FOR COMMUNICATIONS ANALYSIS ACCORDING TO RECORDIN...

METHODS AND SYSTEMS TO BOOKMARK MOMENTS IN CONVERSATION CALLS

CONTEXT-DRIVEN PREVENTION OF INADVERTENT INTERRUPTION OF A COMMUNIC...

METHOD AND APPARATUS FOR GENERATING DATA TO TRAIN MODELS FOR PREDIC...

METHOD FOR TRANSMITTING CALL AUDIO DATA AND APPARATUS

PROGRAM, INFORMATION PROCESSING SYSTEM AND INFORMATION PROCESSING M...

VOICE APPLICATION NETWORK PLATFORM