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H04M3/42221
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Parent Industries
H
ELECTRICITY
H04
Electric communication
H04M
TELEPHONIC COMMUNICATION
H04M3/00
Automatic or semi-automatic exchanges
Current Industry
H04M3/42221
Conversation recording systems
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Patents Grants
last 30 patents
Information
Patent Grant
Systems and methods for blockchain wireless services in a controlle...
Patent number
11,956,383
Issue date
Apr 9, 2024
Michael Francis Byrne
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Cognitive analysis of public communications
Patent number
11,935,522
Issue date
Mar 19, 2024
CAPITAL ONE SERVICES, LLC
Lokesh Vijay Kumar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Interactive routing of data communications
Patent number
11,924,381
Issue date
Mar 5, 2024
8x8, Inc.
Ali Arsanjani
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System for centralized captioned telephone service
Patent number
11,909,911
Issue date
Feb 20, 2024
Mezmo Corporation
Sungho Lee
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for displaying the history of a user's interactio...
Patent number
11,909,901
Issue date
Feb 20, 2024
XTONE, INC.
Vishal Dhawan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Application routing based on user experience metrics learned from c...
Patent number
11,902,472
Issue date
Feb 13, 2024
Cisco Technology, Inc.
Grégory Mermoud
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for three-way call detection
Patent number
11,895,266
Issue date
Feb 6, 2024
DSI-ITI, INC.
Andreas M. Olligschlaeger
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for challenging potential unwanted calls
Patent number
11,889,020
Issue date
Jan 30, 2024
AT&T Intellectual Property I, L.P.
Vimal Patel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Voice application network platform
Patent number
11,876,921
Issue date
Jan 16, 2024
XTONE, INC.
Vishal Dhawan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Fraud detection system and method
Patent number
11,856,134
Issue date
Dec 26, 2023
Microsoft Technology Licensing, LLC
Haydar Talib
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for creating multitrack recordings
Patent number
11,838,442
Issue date
Dec 5, 2023
VONAGE BUSINESS INC.
Jonathan Farrow
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Call set up failure rate metric and communication network optimizat...
Patent number
11,825,016
Issue date
Nov 21, 2023
T-Mobile USA, Inc.
Zain us salekin Mohammed
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Emergency communication system with contextual snippets
Patent number
11,825,020
Issue date
Nov 21, 2023
Axon Enterprise, Inc.
Anshuman Srivastava
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Computer-programmed telephone-enabled devices for processing and ma...
Patent number
11,811,973
Issue date
Nov 7, 2023
GREEN KEY TECHNOLOGIES, INC.
Anthony Tassone
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Publish and subscribe call center architecture
Patent number
11,805,189
Issue date
Oct 31, 2023
Intrado Life & Safety, Inc.
Mario Manzanillo
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Detecting and resolving fraudulent calls
Patent number
11,805,200
Issue date
Oct 31, 2023
International Business Machines Corporation
Craig M. Trim
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for multi-modal audio mining of telephone convers...
Patent number
11,789,966
Issue date
Oct 17, 2023
GLOBAL TEL*LINK CORPORATION
Andreas M. Olligschlaeger
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice application network platform
Patent number
11,785,127
Issue date
Oct 10, 2023
XTONE, INC.
Vishal Dhawan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Communication monitoring systems and methods
Patent number
11,778,090
Issue date
Oct 3, 2023
Levi Yitzchak Orbach
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice application network platform
Patent number
11,778,082
Issue date
Oct 3, 2023
XTONE, INC.
Vishal Dhawan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Intent analysis for call center response generation
Patent number
11,770,476
Issue date
Sep 26, 2023
LivePerson, Inc.
Glen Clodore
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Tool for annotating and reviewing audio conversations
Patent number
11,765,267
Issue date
Sep 19, 2023
TWILIO INC.
Tyler Cole
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Data analysis, filter and presentation techniques for call manageme...
Patent number
11,765,273
Issue date
Sep 19, 2023
United Services Automobile Association (USAA)
Gregory David Hansen
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Emergency communication system with contextual snippets
Patent number
11,758,045
Issue date
Sep 12, 2023
Axon Enterprise, Inc.
Anshuman Srivastava
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
AI assistant for interacting with customers across multiple communi...
Patent number
11,758,046
Issue date
Sep 12, 2023
United Services Automobile Association (USAA)
Jerry John Maestas
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Predictive mapping for routing telephone calls
Patent number
11,750,744
Issue date
Sep 5, 2023
United Services Automobile Association (USAA)
Kristopher Williams
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Device and method for supporting creation of reception history, non...
Patent number
11,749,258
Issue date
Sep 5, 2023
Nippon Telegraph and Telephone Corporation
Yoshiaki Noda
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Electronic communication system and method with sentiment analysis
Patent number
11,750,737
Issue date
Sep 5, 2023
Mitel Networks Corporation
Kevin Lee
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice application network platform
Patent number
11,743,369
Issue date
Aug 29, 2023
XTONE, INC.
Vishal Dhawan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for detecting fraud rings
Patent number
11,735,188
Issue date
Aug 22, 2023
NICE LTD.
Matan Keret
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
INTENT ANALYSIS FOR CALL CENTER RESPONSE GENERATION
Publication number
20240137444
Publication date
Apr 25, 2024
LivePerson, Inc.
Glen Clodore
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DIALOG ANALYSIS USING VOICE ENERGY LEVEL
Publication number
20240114090
Publication date
Apr 4, 2024
INVOCA, INC.
Leland KIRCHHOFF
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEMS AND METHODS FOR IMPROVED AGENT-CUSTOMER COMMUNICATION AND I...
Publication number
20240080390
Publication date
Mar 7, 2024
Integrity Marketing Group, LLC
Harsh Singla
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ACTIVE CALL LAWFUL INTERCEPTION AND PRESERVATION TECHNIQUE
Publication number
20240064230
Publication date
Feb 22, 2024
Mitel Networks Corporation
Venkata Ajaresh Gudipati
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
PIPELINE FLOW MANAGEMENT FOR CALLS
Publication number
20240064239
Publication date
Feb 22, 2024
Twilio Inc.
Christer Jan Erik Fahlgren
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MULTI-MODAL AUDIO MINING OF TELEPHONE CONVERS...
Publication number
20240054142
Publication date
Feb 15, 2024
Global Tel*Link Corporation
Andreas M. OLLIGSCHLAEGER
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
COMPUTER-PROGRAMMED TELEPHONE-ENABLED DEVICES FOR PROCESSING AND MA...
Publication number
20240031490
Publication date
Jan 25, 2024
GREEN KEY TECHNOLOGIES, INC.
Anthony Tassone
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
E911 BACKHAUL ROUTING TESTS REMOTE FROM COVERAGE AREA
Publication number
20240015535
Publication date
Jan 11, 2024
Spirent Communications, Inc.
Mikhail BEYLIN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
TARGETED GENERATIVE AI FROM MERGED COMMUNICATION TRANSCRIPTS
Publication number
20230410801
Publication date
Dec 21, 2023
LivePerson, Inc.
Amit Mishra
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SATISFACTION ESTIMATION MODEL ADAPTING APPARATUS, SATISFACTION ESTI...
Publication number
20230410834
Publication date
Dec 21, 2023
Nippon Telegraph and Telephone Corporation
Atsushi ANDO
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS
Publication number
20230388413
Publication date
Nov 30, 2023
Twilio Inc.
Tyler Cole
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
EMERGENCY COMMUNICATION SYSTEM WITH CONTEXTUAL SNIPPETS
Publication number
20230388416
Publication date
Nov 30, 2023
Axon Enterprise, Inc.
ANSHUMAN SRIVASTAVA
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
APPLICATION ROUTING BASED ON USER EXPERIENCE METRICS LEARNED FROM C...
Publication number
20230388423
Publication date
Nov 30, 2023
Cisco Technology, Inc.
Grégory Mermoud
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DETECTION AND PREVENTION OF INMATE TO INMATE MESSAGE RELAY
Publication number
20230351536
Publication date
Nov 2, 2023
Global Tel*Link Corporation
Stephen L. HODGE
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEMS AND METHODS FOR USE IN DETECTING ANOMALOUS CALL BEHAVIOR
Publication number
20230344932
Publication date
Oct 26, 2023
BCE INC.
Harsh GADGIL
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Locally Recording Media Based On A Disconnection From A Multi-Parti...
Publication number
20230336658
Publication date
Oct 19, 2023
Zoom Video Communications, Inc.
Walter F. C. Anderson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
MACHINE LEARNING FOR IMPROVING QUALITY OF VOICE BIOMETRICS
Publication number
20230326464
Publication date
Oct 12, 2023
Capital One Services, LLC
Bozhao TAN
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
IDENTIFYING HIGH EFFORT STATEMENTS FOR CALL CENTER SUMMARIES
Publication number
20230297778
Publication date
Sep 21, 2023
Capital One Services, LLC
Aysu Ezen CAN
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Systems and methods for blockchain wireless services in a controlle...
Publication number
20230283712
Publication date
Sep 7, 2023
Michael Francis Byrne
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TRANSCRIPTION PRESENTATION OF COMMUNICATION SESSIONS
Publication number
20230282215
Publication date
Sep 7, 2023
SORENSON IP HOLDINGS, LLC
Michael Holm
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
VOICE APPLICATION NETWORK PLATFORM
Publication number
20230269320
Publication date
Aug 24, 2023
XTONE, INC.
Vishal DHAWAN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
VOICE APPLICATION NETWORK PLATFORM
Publication number
20230262157
Publication date
Aug 17, 2023
XTONE, INC.
Vishal DHAWAN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEMS AND METHODS FOR PHISHING MONITORING
Publication number
20230262160
Publication date
Aug 17, 2023
Capital One Services, LLC
Dwij TRIVEDI
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VOICE APPLICATION NETWORK PLATFORM
Publication number
20230239389
Publication date
Jul 27, 2023
XTONE, INC.
Vishal DHAWAN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DETECTING AND RESOLVING FRAUDULENT CALLS
Publication number
20230239400
Publication date
Jul 27, 2023
International Business Machines Corporation
Craig M. Trim
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
VOICE APPLICATION NETWORK PLATFORM
Publication number
20230239390
Publication date
Jul 27, 2023
XTONE, INC.
Vishal DHAWAN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Online Interview Method and System
Publication number
20230222449
Publication date
Jul 13, 2023
GUANGZHOU QUICK DECISION INFORMATION TECHNOLOGY CO., LTD.
Shaohui Li
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VIRTUAL COMMUNICATIONS ASSESSMENT SYSTEM IN A MULTIMEDIA ENVIRONMENT
Publication number
20230199111
Publication date
Jun 22, 2023
Verint Americas Inc.
Jamie Richard Williams
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SEARCHING CALLS BASED ON CONTEXTUAL SIMILARITY AMONG CALLS
Publication number
20230186897
Publication date
Jun 15, 2023
Calabrio, Inc.
Dylan Morgan
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
AI-BASED REAL-TIME NATURAL LANGUAGE PROCESSING SYSTEM AND METHOD TH...
Publication number
20230188643
Publication date
Jun 15, 2023
Prodigal Technologies Inc.
Nayrhit Bhattacharya
G06 - COMPUTING CALCULATING COUNTING