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ELECTRICITY
H04
Electric communication
H04L
TRANSMISSION OF DIGITAL INFORMATION
H04L41/00
Arrangements for maintenance or administration or management of packet switching networks
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H04L41/5074
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Patents Grants
last 30 patents
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Patent Grant
Using hardware profiles of hardware components to determine perform...
Patent number
11,936,516
Issue date
Mar 19, 2024
VMware, Inc.
Rohit Pradeep Shetty
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Support method, support system, and computer program
Patent number
11,936,537
Issue date
Mar 19, 2024
IoT-EX Inc.
Jun Matsumura
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Utilizing customer service incidents to rank server system under te...
Patent number
11,929,893
Issue date
Mar 12, 2024
Dell Products L.P.
Ramakanth Kanagovi
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Utilizing machine learning with self-support actions to determine s...
Patent number
11,929,894
Issue date
Mar 12, 2024
CAPITAL ONE SERVICES, LLC
Joshua Edwards
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automatic support service
Patent number
11,914,463
Issue date
Feb 27, 2024
salesforce, Inc.
Federico Ariel Piagentini
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Autonomous auditing and remediation of it asset records
Patent number
11,909,579
Issue date
Feb 20, 2024
Adobe Inc.
Lokendra Singh Chauhan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Utilizing machine learning with self-support actions to determine s...
Patent number
11,882,010
Issue date
Jan 23, 2024
CAPITAL ONE SERVICES, LLC
Abdelkadar M'Hamed Benkreira
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Air deflector for cooling computing devices
Patent number
11,882,644
Issue date
Jan 23, 2024
Core Scientific Operating Company
Lawrence Kom
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Providing virtual support to an end-user based on experience
Patent number
11,861,624
Issue date
Jan 2, 2024
International Business Machines Corporation
Ratnakumar Vadapalli
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Virtualized cellular network multi-stage test and ticketing environ...
Patent number
11,855,873
Issue date
Dec 26, 2023
DISH Wireless L.L.C.
Brian Mengwasser
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Domain-specific generative machine learning models
Patent number
11,855,860
Issue date
Dec 26, 2023
BMC Software, Inc.
Ajoy Kumar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Content discovery systems and methods
Patent number
11,841,879
Issue date
Dec 12, 2023
Atlassian Pty Ltd.
Geoff Sims
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Request for synchronized packet and analytics capture
Patent number
11,838,775
Issue date
Dec 5, 2023
ARRIS Enterprises LLC
Peter G. Khoury
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Ticket knowledge graph enhancement
Patent number
11,811,626
Issue date
Nov 7, 2023
International Business Machines Corporation
Li Li Guan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Scalable security information and event management (SIEM) framework
Patent number
11,811,510
Issue date
Nov 7, 2023
CenturyLink Intellectual Property LLC
Michael David Wimpy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and system for implementing a pre-check mechanism in a techn...
Patent number
11,809,471
Issue date
Nov 7, 2023
EMC IP Holding Company LLC
Shelesh Chopra
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Generating incident response action flows using anonymized action i...
Patent number
11,811,587
Issue date
Nov 7, 2023
Splunk Inc.
Oliver Friedrichs
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Techniques and interfaces for troubleshooting datacenter networks
Patent number
11,805,004
Issue date
Oct 31, 2023
Cisco Technology, Inc.
Chien-Ju Lo
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Reconnection routing for service sessions
Patent number
11,792,091
Issue date
Oct 17, 2023
United Services Automobile Association (USAA)
David Alexander Lilley
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for managing issues based on pain reduction effic...
Patent number
11,750,479
Issue date
Sep 5, 2023
Dell Products L.P.
Anne Marie McReynolds
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Systems and methods for managing service level agreements of suppor...
Patent number
11,743,149
Issue date
Aug 29, 2023
Connectwise, LLC
Arnold Bellini
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automated root cause analysis of underperforming video streams by u...
Patent number
11,743,150
Issue date
Aug 29, 2023
iStreamPlanet Co., LLC
Nachiketa Mishra
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Post incident review
Patent number
11,743,147
Issue date
Aug 29, 2023
SERVICENOW, INC.
Lisa Henderson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and system for implementing a log parser in a log analytics...
Patent number
11,727,025
Issue date
Aug 15, 2023
Oracle International Corporation
Gregory Michael Ferrar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Systems and methods for external system integration
Patent number
11,716,261
Issue date
Aug 1, 2023
LivePerson, Inc.
Fred Clarke
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Self-service operation for bare-metal servers
Patent number
11,716,407
Issue date
Aug 1, 2023
Walmart Apollo, LLC
Gerald Bothello
D01 - NATURAL OR ARTIFICIAL THREADS OR FIBRES SPINNING
Information
Patent Grant
Impact predictions based on incident-related data
Patent number
11,711,275
Issue date
Jul 25, 2023
MasterCard International Incorporated
Steven Earhart
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Providing fast trigger matching to support business rules that modi...
Patent number
11,711,276
Issue date
Jul 25, 2023
Zendesk, Inc.
Sanjeev Kumar Biswas
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Computer network troubleshooting
Patent number
11,706,090
Issue date
Jul 18, 2023
Palantir Technlogies Inc.
Arjun Mathur
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Feedback prioritization system
Patent number
11,689,432
Issue date
Jun 27, 2023
Amazon Technologies, Inc.
Kasturi Bhattacharjee
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
USER-DEFINED EXTERNAL SUPPORT REQUEST ROUTING PLATFORM
Publication number
20240113948
Publication date
Apr 4, 2024
ATLASSIAN PTY LTD
Rahul Gupta
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TELECOMMUNICATION NETWORK ALARM MANAGEMENT
Publication number
20240113932
Publication date
Apr 4, 2024
TELECOM ITALIA S.p.A.
Pino Castrogiovanni
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
VIRTUALIZED CELLULAR NETWORK MULTI-STAGE TEST AND TICKETING ENVIRON...
Publication number
20240073119
Publication date
Feb 29, 2024
DISH Wireless L.L.C.
Brian Mengwasser
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SCALABLE SECURITY INFORMATION AND EVENT MANAGEMENT (SIEM) FRAMEWORK
Publication number
20240064057
Publication date
Feb 22, 2024
CenturyLink Intellectual Property LLC
Michael David Wimpy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Hybrid Request Routing System
Publication number
20240056368
Publication date
Feb 15, 2024
ServiceNow, Inc.
Vani Banaji
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
TECHNIQUES AND INTERFACES FOR TROUBLESHOOTING DATACENTER NETWORKS
Publication number
20240039781
Publication date
Feb 1, 2024
Cisco Technology, Inc.
Chien-Ju Lo
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
USER LIFECYCLE JOURNEY AND ASSET DATA BASED BOT SKILL SELECTION
Publication number
20240031255
Publication date
Jan 25, 2024
Cisco Technology, Inc.
Chidambaram Arunachalam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
REPURPOSING CORRECTIVE ACTIONS AS PREEMPTIVE ACTIONS FOR ADJACENT C...
Publication number
20240007877
Publication date
Jan 4, 2024
T-Mobile USA, Inc.
Syam Sarasamma Kunjukrishnan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
EXTRACTING CORRECTIVE ACTIONS FROM INFORMATION TECHNOLOGY OPERATIONS
Publication number
20230412475
Publication date
Dec 21, 2023
International Business Machines Corporation
Boris Sobolev
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEMS AND METHODS FOR EXTERNAL SYSTEM INTEGRATION
Publication number
20230412476
Publication date
Dec 21, 2023
LivePerson, Inc.
Fred Clarke
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR NETWORK NAVIGATION
Publication number
20230396515
Publication date
Dec 7, 2023
AT&T INTELLECTUAL PROPERTY I, L.P.
Seyed Hashemi
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
RECOMMENDATION ENGINE FOR IMPROVED USER EXPERIENCE IN ONLINE MEETINGS
Publication number
20230396487
Publication date
Dec 7, 2023
VMware, Inc.
Rohit Pradeep Shetty
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
FAULT MONITORING IN A UTILITY SUPPLY NETWORK
Publication number
20230385351
Publication date
Nov 30, 2023
Spatialbuzz Limited
Andrew Blake
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
FAULT MONITORING IN A UTILITY SUPPLY NETWORK
Publication number
20230385352
Publication date
Nov 30, 2023
Spatialbuzz Limited
Andrew Blake
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
IMPACT PREDICTIONS BASED ON INCIDENT-RELATED DATA
Publication number
20230362071
Publication date
Nov 9, 2023
MasterCard International Incorporated
Steven EARHART
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND SYSTEM FOR IMPLEMENTING A LOG PARSER IN A LOG ANALYTICS...
Publication number
20230342372
Publication date
Oct 26, 2023
ORACLE INTERNATIONAL CORPORATION
Gregory Michael Ferrar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Correlating Network Data With Instant App Feedback for ML-Based Cus...
Publication number
20230300039
Publication date
Sep 21, 2023
Telefonaktiebolaget LM Ericsson (publ)
Péter KERSCH
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PERSONALIZED SERVICE-LEVEL AGREEMENTS FOR AN ELECTRONIC REQUEST MAN...
Publication number
20230283532
Publication date
Sep 7, 2023
Okta, Inc
Ankit Goyal
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEMS AND METHOD FOR INFORMING INCIDENT RESOLUTION DECISION MAKING
Publication number
20230261933
Publication date
Aug 17, 2023
Capital One Services, LLC
Mohamed SECK
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SCALABLE SECURITY INFORMATION AND EVENT MANAGEMENT (SIEM) FRAMEWORK
Publication number
20230239198
Publication date
Jul 27, 2023
CenturyLink Intellectual Property LLC
Michael David Wimpy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM, METHOD, APPARATUS, AND COMPUTER PROGRAM PRODUCT FOR PROVIDI...
Publication number
20230224697
Publication date
Jul 13, 2023
ASSURANT, INC.
Cameron E. Hurst
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
NOISE AND IMPAIRMENT LOCALIZATION
Publication number
20230216753
Publication date
Jul 6, 2023
Promptlink Communications, Inc.
Foad TOWFIQ
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
TRIGGERED AUTOMATION FRAMEWORK
Publication number
20230198866
Publication date
Jun 22, 2023
NETBRAIN TECHNOLOGIES, INC.
Lingping Gao
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CUSTOMER PROBLEM REPORTING
Publication number
20230198869
Publication date
Jun 22, 2023
T-Mobile Innovations LLC
Anbalagan Elumalai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHODS, SYSTEMS, AND DEVICES FOR DETECTING NETWORK TRAFFIC FEATURE...
Publication number
20230188435
Publication date
Jun 15, 2023
AT&T INTELLECTUAL PROPERTY I, L.P.
Emir Halepovic
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTOMATED INITIATION OF HELP SESSION IN A VIDEO STREAMING SYSTEM
Publication number
20230188436
Publication date
Jun 15, 2023
Dish Network L.L.C.
Jeffrey BARR
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTONOMOUS AUDITING AND REMEDIATION OF IT ASSET RECORDS
Publication number
20230164023
Publication date
May 25, 2023
ADOBE INC.
Lokendra Singh Chauhan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEMS AND METHODS FOR UPDATING THE CONFIGURATION OF A CLOUD SERVICE
Publication number
20230155900
Publication date
May 18, 2023
Connectwise, LLC
Craig M. Fulton
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEMS AND METHODS FOR EXTERNAL SYSTEM INTEGRATION
Publication number
20230123010
Publication date
Apr 20, 2023
LivePerson, Inc.
Fred Clarke
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHODS, SYSTEMS, AND DEVICES FOR ORCHESTRATING ALLOCATION OF NETWO...
Publication number
20230120629
Publication date
Apr 20, 2023
AT&T INTELLECTUAL PROPERTY I, L.P.
Zhi Cui
H04 - ELECTRIC COMMUNICATION TECHNIQUE