Management of recordings

Industry

CPC
H04M2203/301

This industry / category may be too specific. Please go to a parent level for more data

Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M2203/00Aspects of automatic or semi-automatic exchanges

Current Industry

H04M2203/301Management of recordings

Industries

Patents Grantslast 30 patents

Information Patent Grant
Tool for annotating and reviewing audio conversations
- Patent number 12,166,919
- Issue date Dec 10, 2024
- TWILIO INC.
- Tyler Cole
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Communication logging system
- Patent number 12,143,538
- Issue date Nov 12, 2024
- Karen Paulson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Customer journey contact linking to determine root cause and loyalty
- Patent number 12,137,186
- Issue date Nov 5, 2024
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Communications recording
- Patent number 12,120,264
- Issue date Oct 15, 2024
- Truphone Limited
- Igor Borisoglebski
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Locally recording media based on a disconnection from a multi-parti...
- Patent number 12,088,758
- Issue date Sep 10, 2024
- Zoom Video Communications, Inc.
- Walter F. C. Anderson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Detecting synthetic sounds in call audio
- Patent number 12,010,260
- Issue date Jun 11, 2024
- CAPITAL ONE SERVICES, LLC
- Meredith L. Critzer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for detecting inmate to inmate conference calls
- Patent number 11,863,703
- Issue date Jan 2, 2024
- GLOBAL TEL*LINK CORPORATION
- Stephen Lee Hodge
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Prompt detection by dividing waveform snippets into smaller snipple...
- Patent number 11,825,025
- Issue date Nov 21, 2023
- INTRADO CORPORATION
- Patrick Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Artificial intelligence based refinement of automatic control setti...
- Patent number 11,805,204
- Issue date Oct 31, 2023
- OPEN TEXT HOLDINGS, INC.
- Donald Russ Miller
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Communication monitoring systems and methods
- Patent number 11,778,090
- Issue date Oct 3, 2023
- Levi Yitzchak Orbach
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Tool for annotating and reviewing audio conversations
- Patent number 11,765,267
- Issue date Sep 19, 2023
- TWILIO INC.
- Tyler Cole
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Automatic distribution of inmate phone recordings
- Patent number 11,729,311
- Issue date Aug 15, 2023
- DSI-ITI, INC.
- James P. Rokosky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and methods for tamper proof interaction recording and times...
- Patent number 11,636,216
- Issue date Apr 25, 2023
- VONAGE BUSINESS LIMITED
- Ashley Unitt
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Communication logging system
- Patent number 11,388,290
- Issue date Jul 12, 2022
- Karen Paulson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for AB testing based on communication content
- Patent number 11,277,516
- Issue date Mar 15, 2022
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for detecting inmate to inmate conference calls
- Patent number 11,233,896
- Issue date Jan 25, 2022
- GLOBAL TEL*LINK CORPORATION
- Stephen Lee Hodge
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and system for communication
- Patent number 11,218,593
- Issue date Jan 4, 2022
- NUWAY IP HOLDINGS PTY LTD
- Peter Zanon
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatic distribution of inmate phone recordings
- Patent number 11,140,262
- Issue date Oct 5, 2021
- DSI-ITI, INC.
- James P. Rokosky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods of voiceprint generation and use in enforcing c...
- Patent number 11,076,043
- Issue date Jul 27, 2021
- RED BOX RECORDERS LIMITED.
- Simon Jolly
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Communication apparatus, communication data recording system, commu...
- Patent number 11,064,069
- Issue date Jul 13, 2021
- NEC Platforms, Ltd.
- Kazuhiro Maeda
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Artificial intelligence based refinement of automatic control setti...
- Patent number 11,057,519
- Issue date Jul 6, 2021
- Open Text Holdings, Inc.
- Donald Russ Miller
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Storing messages
- Patent number 11,050,871
- Issue date Jun 29, 2021
- SORENSON IP HOLDINGS, LLC
- Michael Stimpson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Real-time contact center speech analytics, with critical call alert...
- Patent number 11,039,013
- Issue date Jun 15, 2021
- Medallia, Inc.
- David Garrod
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for searching content using acoustic characteristics
- Patent number 10,992,807
- Issue date Apr 27, 2021
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call recording system, call recording method, and call recording pr...
- Patent number 10,979,562
- Issue date Apr 13, 2021
- NEC PLATFORMS, LTD.
- Kazuki Nagai
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System, method, and computer program product for automatically anal...
- Patent number 10,923,127
- Issue date Feb 16, 2021
- DIALOGTECH INC.
- Amber McKenzie
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for performing screen capture-based sensitive inf...
- Patent number 10,902,147
- Issue date Jan 26, 2021
- Intellisist, Inc.
- Gilad Odinak
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Selective communication event extraction
- Patent number 10,880,428
- Issue date Dec 29, 2020
- Avaya Inc.
- Stephen R. Whynot
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call recording system and method of reproducing recorded call
- Patent number 10,855,837
- Issue date Dec 1, 2020
- Hitachi Information & Telecommunication Engineering, Ltd.
- Terumi Saito
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for acquiring, accessing, and analyzing investi...
- Patent number 10,740,861
- Issue date Aug 11, 2020
- Securus Technologies, Inc.
- James S. Sidler
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Locally Recorded Media Inclusion In A Recording Of A Multi-Particip...
- Publication number 20240396996
- Publication date Nov 28, 2024
- Zoom Video Communications, Inc.
- Walter F. C. Anderson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
DETECTING SYNTHETIC SOUNDS IN CALL AUDIO
- Publication number 20240275881
- Publication date Aug 15, 2024
- Capital One Services, LLC
- Meredith L. CRITZER
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS FOR DETECTING INMATE TO INMATE CONFERENCE CALLS
- Publication number 20240171673
- Publication date May 23, 2024
- Global Tel*Link Corporation
- Stephen Lee HODGE
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
ARTIFICIAL INTELLIGENCE BASED REFINEMENT OF AUTOMATIC CONTROL SETTI...
- Publication number 20230421694
- Publication date Dec 28, 2023
- OPEN TEXT HOLDINGS, INC.
- Donald Russ Miller
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS
- Publication number 20230388413
- Publication date Nov 30, 2023
- Twilio Inc.
- Tyler Cole
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PROMPT DETECTION BY DIVIDING WAVEFORM SNIPPETS INTO SMALLER SNIPPLE...
- Publication number 20230179713
- Publication date Jun 8, 2023
- Intrado Corporation
- Patrick Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS OF SEARCHING COMMUNICATIONS
- Publication number 20230179709
- Publication date Jun 8, 2023
- CallMiner, Inc.
- Michael C. Dwyer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
DETECTING SYNTHETIC SOUNDS IN CALL AUDIO
- Publication number 20230136241
- Publication date May 4, 2023
- Capital One Services, LLC
- Meredith L. CRITZER
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD OF DETERMINING TOPICS OF A COMMUNICATION
- Publication number 20220377174
- Publication date Nov 24, 2022
- CallMiner, Inc.
- Michael C. Dwyer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS OF COMMUNICATION SEGMENTS
- Publication number 20220377175
- Publication date Nov 24, 2022
- CallMiner, Inc.
- Michael C. Dwyer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
COMMUNICATIONS RECORDING
- Publication number 20220368800
- Publication date Nov 17, 2022
- TRUPHONE LIMITED
- Igor BORISOGLEBSKI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CUSTOMER JOURNEY CONTACT LINKING TO DETERMINE ROOT CAUSE AND LOYALTY
- Publication number 20220272196
- Publication date Aug 25, 2022
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR DETECTING INMATE TO INMATE CONFERENCE CALLS
- Publication number 20220224791
- Publication date Jul 14, 2022
- Global Tel*Link Corporation
- Stephen Lee HODGE
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AUTOMATIC DISTRIBUTION OF INMATE PHONE RECORDINGS
- Publication number 20220094781
- Publication date Mar 24, 2022
- DSI-ITI, LLC
- James P. ROKOSKY
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ARTIFICIAL INTELLIGENCE BASED REFINEMENT OF AUTOMATIC CONTROL SETTI...
- Publication number 20210281683
- Publication date Sep 9, 2021
- Open Text Holdings, Inc.
- Donald Russ Miller
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AB TESTING BASED ON COMMUNICATION CONTENT
- Publication number 20210120126
- Publication date Apr 22, 2021
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS OF VOICEPRINT GENERATION AND USE IN ENFORCING C...
- Publication number 20210105358
- Publication date Apr 8, 2021
- Red Box Recorders Limited
- Simon JOLLY
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD AND SYSTEM FOR COMMUNICATION
- Publication number 20210067630
- Publication date Mar 4, 2021
- Nuway IP Holdings Pty Ltd
- Peter Zanon
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR DETECTING INMATE TO INMATE CONFERENCE CALLS
- Publication number 20210029242
- Publication date Jan 28, 2021
- Global Tel*Link Corporation
- Stephen Lee HODGE
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMMUNICATION APPARATUS, COMMUNICATION DATA RECORDING SYSTEM, COMMU...
- Publication number 20200236215
- Publication date Jul 23, 2020
- NEC PLATFORMS, LTD.
- Kazuhiro MAEDA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SELECTIVE COMMUNICATION EVENT EXTRACTION
- Publication number 20200053203
- Publication date Feb 13, 2020
- AVAYA INC.
- Stephen R. Whynot
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATIC DISTRIBUTION OF INMATE PHONE RECORDINGS
- Publication number 20200028964
- Publication date Jan 23, 2020
- DSI-ITI, LLC
- James P. ROKOSKY
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALL RECORDING SYSTEM AND METHOD OF REPRODUCING RECORDED CALL
- Publication number 20190306310
- Publication date Oct 3, 2019
- HITACHI INFORMATION & TELECOMMUNICATION ENGINEERING, LTD.
- Terumi SAITO
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR SEARCHING CONTENT USING ACOUSTIC CHARACTERISTICS
- Publication number 20190245972
- Publication date Aug 8, 2019
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMMUNICATION CHANNEL CUSTOMER JOURNEY
- Publication number 20190245974
- Publication date Aug 8, 2019
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONTACT CENTER AGENT COACHING TOOL
- Publication number 20190245973
- Publication date Aug 8, 2019
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD OF CATEGORIZING COMMUNICATIONS
- Publication number 20190245971
- Publication date Aug 8, 2019
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS, APPARATUSES, COMPUTER PROGRAM PRODUCTS AND SYSTEMS FOR COM...
- Publication number 20180332165
- Publication date Nov 15, 2018
- Red Box Recorders Limited
- John Cunningham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALL RECORDING
- Publication number 20180324293
- Publication date Nov 8, 2018
- British Telecommunications public limited company
- Andrew DAVIS
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AUTOMATIC CONTEXTUAL MEDIA RECORDING AND PROCESSING UTILIZING SPEEC...
- Publication number 20180324295
- Publication date Nov 8, 2018
- NUANCE COMMUNICATIONS, INC.
- David ANDERSON
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Management of recordings

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Tool for annotating and reviewing audio conversations

Communication logging system

Customer journey contact linking to determine root cause and loyalty

Communications recording

Locally recording media based on a disconnection from a multi-parti...

Detecting synthetic sounds in call audio

Systems and methods for detecting inmate to inmate conference calls

Prompt detection by dividing waveform snippets into smaller snipple...

Artificial intelligence based refinement of automatic control setti...

Communication monitoring systems and methods

Tool for annotating and reviewing audio conversations

Automatic distribution of inmate phone recordings

System and methods for tamper proof interaction recording and times...

Communication logging system

System and method for AB testing based on communication content

Systems and methods for detecting inmate to inmate conference calls

Method and system for communication

Automatic distribution of inmate phone recordings

Systems and methods of voiceprint generation and use in enforcing c...

Communication apparatus, communication data recording system, commu...

Artificial intelligence based refinement of automatic control setti...

Storing messages

Real-time contact center speech analytics, with critical call alert...

System and method for searching content using acoustic characteristics

Call recording system, call recording method, and call recording pr...

System, method, and computer program product for automatically anal...

System and method for performing screen capture-based sensitive inf...

Selective communication event extraction

Call recording system and method of reproducing recorded call

Systems and methods for acquiring, accessing, and analyzing investi...

Patents Applicationslast 30 patents

Locally Recorded Media Inclusion In A Recording Of A Multi-Particip...

DETECTING SYNTHETIC SOUNDS IN CALL AUDIO

SYSTEMS AND METHODS FOR DETECTING INMATE TO INMATE CONFERENCE CALLS

ARTIFICIAL INTELLIGENCE BASED REFINEMENT OF AUTOMATIC CONTROL SETTI...

TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS

PROMPT DETECTION BY DIVIDING WAVEFORM SNIPPETS INTO SMALLER SNIPPLE...

SYSTEMS AND METHODS OF SEARCHING COMMUNICATIONS

DETECTING SYNTHETIC SOUNDS IN CALL AUDIO

SYSTEM AND METHOD OF DETERMINING TOPICS OF A COMMUNICATION

SYSTEMS AND METHODS OF COMMUNICATION SEGMENTS

COMMUNICATIONS RECORDING

CUSTOMER JOURNEY CONTACT LINKING TO DETERMINE ROOT CAUSE AND LOYALTY

SYSTEMS AND METHODS FOR DETECTING INMATE TO INMATE CONFERENCE CALLS

AUTOMATIC DISTRIBUTION OF INMATE PHONE RECORDINGS

ARTIFICIAL INTELLIGENCE BASED REFINEMENT OF AUTOMATIC CONTROL SETTI...

SYSTEM AND METHOD FOR AB TESTING BASED ON COMMUNICATION CONTENT

SYSTEMS AND METHODS OF VOICEPRINT GENERATION AND USE IN ENFORCING C...

METHOD AND SYSTEM FOR COMMUNICATION

SYSTEMS AND METHODS FOR DETECTING INMATE TO INMATE CONFERENCE CALLS

COMMUNICATION APPARATUS, COMMUNICATION DATA RECORDING SYSTEM, COMMU...

SELECTIVE COMMUNICATION EVENT EXTRACTION

AUTOMATIC DISTRIBUTION OF INMATE PHONE RECORDINGS

CALL RECORDING SYSTEM AND METHOD OF REPRODUCING RECORDED CALL

SYSTEM AND METHOD FOR SEARCHING CONTENT USING ACOUSTIC CHARACTERISTICS

COMMUNICATION CHANNEL CUSTOMER JOURNEY

CONTACT CENTER AGENT COACHING TOOL

SYSTEM AND METHOD OF CATEGORIZING COMMUNICATIONS

METHODS, APPARATUSES, COMPUTER PROGRAM PRODUCTS AND SYSTEMS FOR COM...

CALL RECORDING

AUTOMATIC CONTEXTUAL MEDIA RECORDING AND PROCESSING UTILIZING SPEEC...