Marking

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H04M2203/303

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Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M2203/00Aspects of automatic or semi-automatic exchanges

Current Industry

H04M2203/303Marking

Industries

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Patents Grantslast 30 patents

Information Patent Grant
System and method for third party monitoring of voice and video calls
- Patent number 12,149,569
- Issue date Nov 19, 2024
- GLOBAL TEL*LINK CORPORATION
- Stephen Lee Hodge
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Customer journey contact linking to determine root cause and loyalty
- Patent number 12,137,186
- Issue date Nov 5, 2024
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Communication monitoring systems and methods
- Patent number 11,778,090
- Issue date Oct 3, 2023
- Levi Yitzchak Orbach
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic distribution of inmate phone recordings
- Patent number 11,729,311
- Issue date Aug 15, 2023
- DSI-ITI, INC.
- James P. Rokosky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for tracking and archiving mobile communications
- Patent number 11,451,660
- Issue date Sep 20, 2022
- CellTrust Corporation
- Kevin K. Moshir
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic speaker identification in calls using multiple speaker-id...
- Patent number 11,417,343
- Issue date Aug 16, 2022
- ZOOMINFO CONVERSE LLC
- Raphael Cohen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for AB testing based on communication content
- Patent number 11,277,516
- Issue date Mar 15, 2022
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for third party monitoring of voice and video calls
- Patent number 11,271,976
- Issue date Mar 8, 2022
- GLOBAL TEL*LINK CORPORATION
- Stephen Lee Hodge
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic distribution of inmate phone recordings
- Patent number 11,140,262
- Issue date Oct 5, 2021
- DSI-ITI, INC.
- James P. Rokosky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Real-time contact center speech analytics, with critical call alert...
- Patent number 11,039,013
- Issue date Jun 15, 2021
- Medallia, Inc.
- David Garrod
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for audio content verification
- Patent number 11,032,415
- Issue date Jun 8, 2021
- Mitel Networks Corporation
- Venu Retnamma
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for tracking and archiving mobile communications
- Patent number 10,992,802
- Issue date Apr 27, 2021
- CellTrust Corporation
- Kevin K. Moshir
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for searching content using acoustic characteristics
- Patent number 10,992,807
- Issue date Apr 27, 2021
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System, method, and computer program product for automatically anal...
- Patent number 10,923,127
- Issue date Feb 16, 2021
- DIALOGTECH INC.
- Amber McKenzie
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System for automated call analysis using context specific lexicon
- Patent number 10,917,525
- Issue date Feb 9, 2021
- TETON1 LLC
- Robert T. Madden
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Conference call platform capable of generating engagement scores
- Patent number 10,897,541
- Issue date Jan 19, 2021
- Shoutpoint, Inc.
- Jamie Christiano
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call visualization
- Patent number 10,789,039
- Issue date Sep 29, 2020
- Patient Prism LLC
- Michael G. Spiessbach
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for tracking and archiving mobile communications
- Patent number 10,778,837
- Issue date Sep 15, 2020
- CellTrust Corporation
- Kevin K. Moshir
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for third party monitoring of voice and video calls
- Patent number 10,715,565
- Issue date Jul 14, 2020
- GLOBAL TEL*LINK CORPORATION
- Stephen Lee Hodge
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method of categorizing communications
- Patent number 10,645,224
- Issue date May 5, 2020
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic contextual media recording and processing utilizing speec...
- Patent number 10,609,213
- Issue date Mar 31, 2020
- Nuance Communications, Inc.
- David Anderson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Contact center agent coaching tool
- Patent number 10,601,992
- Issue date Mar 24, 2020
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
In-call virtual assistant
- Patent number 10,586,539
- Issue date Mar 10, 2020
- AffectLayer, Inc.
- Roy Raanani
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Communication channel customer journey
- Patent number 10,582,056
- Issue date Mar 3, 2020
- CallMiner, Inc.
- Michael C. Dwyer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and apparatus of processing user data of a multi-speaker con...
- Patent number 10,574,827
- Issue date Feb 25, 2020
- West Corporation
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Auto-mute redundant devices in a conference room
- Patent number 10,552,114
- Issue date Feb 4, 2020
- International Business Machines Corporation
- Al Chakra
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for improving audio conferencing services
- Patent number 10,553,239
- Issue date Feb 4, 2020
- Family Systems, Ltd.
- Brian Reynolds
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Signed call recording
- Patent number 10,536,278
- Issue date Jan 14, 2020
- Securus Technologies, Inc.
- Gordon Donaldson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Conference segmentation based on conversational dynamics
- Patent number 10,522,151
- Issue date Dec 31, 2019
- Dolby Laboratories Licensing Corporation
- Richard J. Cartwright
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Dynamic protection of personal information in audio recordings
- Patent number 10,468,026
- Issue date Nov 5, 2019
- Century Interactive Company, LLC
- Zachary Ward Newman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
METHODS AND SYSTEMS TO BOOKMARK MOMENTS IN CONVERSATION CALLS
- Publication number 20240305711
- Publication date Sep 12, 2024
- Clari Inc.
- SRIKAR YEKOLLU
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS OF SEARCHING COMMUNICATIONS
- Publication number 20230179709
- Publication date Jun 8, 2023
- CallMiner, Inc.
- Michael C. Dwyer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD OF DETERMINING TOPICS OF A COMMUNICATION
- Publication number 20220377174
- Publication date Nov 24, 2022
- CallMiner, Inc.
- Michael C. Dwyer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS OF COMMUNICATION SEGMENTS
- Publication number 20220377175
- Publication date Nov 24, 2022
- CallMiner, Inc.
- Michael C. Dwyer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CUSTOMER JOURNEY CONTACT LINKING TO DETERMINE ROOT CAUSE AND LOYALTY
- Publication number 20220272196
- Publication date Aug 25, 2022
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATIC DISTRIBUTION OF INMATE PHONE RECORDINGS
- Publication number 20220094781
- Publication date Mar 24, 2022
- DSI-ITI, LLC
- James P. ROKOSKY
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR TRACKING AND ARCHIVING MOBILE COMMUNICATIONS
- Publication number 20210289069
- Publication date Sep 16, 2021
- CELLTRUST CORPORATION
- Kevin K. Moshir
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AB TESTING BASED ON COMMUNICATION CONTENT
- Publication number 20210120126
- Publication date Apr 22, 2021
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR TRACKING AND ARCHIVING MOBILE COMMUNICATIONS
- Publication number 20200412867
- Publication date Dec 31, 2020
- CELLTRUST CORPORATION
- Kevin K. Moshir
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATIC DISTRIBUTION OF INMATE PHONE RECORDINGS
- Publication number 20200028964
- Publication date Jan 23, 2020
- DSI-ITI, LLC
- James P. ROKOSKY
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALL VISUALIZATION
- Publication number 20190391784
- Publication date Dec 26, 2019
- Patient Prism LLC
- Michael G. Spiessbach
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR THIRD PARTY MONITORING OF VOICE AND VIDEO CALLS
- Publication number 20190253464
- Publication date Aug 15, 2019
- Global Tel*Link Corporation
- Stephen Lee HODGE
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR SEARCHING CONTENT USING ACOUSTIC CHARACTERISTICS
- Publication number 20190245972
- Publication date Aug 8, 2019
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMMUNICATION CHANNEL CUSTOMER JOURNEY
- Publication number 20190245974
- Publication date Aug 8, 2019
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONTACT CENTER AGENT COACHING TOOL
- Publication number 20190245973
- Publication date Aug 8, 2019
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD OF CATEGORIZING COMMUNICATIONS
- Publication number 20190245971
- Publication date Aug 8, 2019
- CallMiner, Inc.
- Michael C. Dwyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFERENCE CALL PLATFORM CAPABLE OF GENERATING ENGAGEMENT SCORES
- Publication number 20190238682
- Publication date Aug 1, 2019
- Shoutpoint, Inc.
- Jamie Christiano
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
IVR RECORDING PREVIEW SYSTEM AND METHOD
- Publication number 20180352086
- Publication date Dec 6, 2018
- Verint Americas Inc.
- Neil Eades
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALL RECORDING
- Publication number 20180324293
- Publication date Nov 8, 2018
- British Telecommunications public limited company
- Andrew DAVIS
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AUTOMATIC CONTEXTUAL MEDIA RECORDING AND PROCESSING UTILIZING SPEEC...
- Publication number 20180324295
- Publication date Nov 8, 2018
- NUANCE COMMUNICATIONS, INC.
- David ANDERSON
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
INTERACTIVE KEYWORD CLOUD
- Publication number 20180307461
- Publication date Oct 25, 2018
- Patient Prism LLC
- Michael G. Spiessbach
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods and Systems for Providing Teleconference Participant Qualit...
- Publication number 20180241882
- Publication date Aug 23, 2018
- FUJI XEROX CO., LTD
- Matthew Lee
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Blind Diarization of Recorded Calls With Arbitrary Number of Speakers
- Publication number 20180158464
- Publication date Jun 7, 2018
- VERINT SYSTEMS LTD.
- Oana Sidi
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Call Center Audio Redaction Process and System
- Publication number 20180054519
- Publication date Feb 22, 2018
- Authority Software LLC
- Louis Mandic
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTERACTIVE KEYWORD CLOUD
- Publication number 20180046433
- Publication date Feb 15, 2018
- Patient Prism LLC
- Michael G. Spiessbach
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AUTOMATIC DISTRIBUTION OF INMATE PHONE RECORDINGS
- Publication number 20170295279
- Publication date Oct 12, 2017
- DSI-ITI, LLC
- James P. ROKOSKY
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INTERACTIVE KEYWORD CLOUD
- Publication number 20170269899
- Publication date Sep 21, 2017
- Patient Prism LLC
- Michael G. Spiessbach
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CALL VISUALIZATION
- Publication number 20170272571
- Publication date Sep 21, 2017
- Patient Prism LLC
- Michael G. Spiessbach
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR RELIABLE CALL RECORDING TESTING AND PROPRIETA...
- Publication number 20170257482
- Publication date Sep 7, 2017
- Cyara Solutions Pty Ltd
- Brian Chapman
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Computer-Implemented System and Method For Facilitating Call Sessio...
- Publication number 20170244835
- Publication date Aug 24, 2017
- Intellisist, Inc.
- Gilad Odinak
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

System and method for third party monitoring of voice and video calls

Customer journey contact linking to determine root cause and loyalty

Communication monitoring systems and methods

Automatic distribution of inmate phone recordings

System and method for tracking and archiving mobile communications

Automatic speaker identification in calls using multiple speaker-id...

System and method for AB testing based on communication content

System and method for third party monitoring of voice and video calls

Automatic distribution of inmate phone recordings

Real-time contact center speech analytics, with critical call alert...

System and method for audio content verification

System and method for tracking and archiving mobile communications

System and method for searching content using acoustic characteristics

System, method, and computer program product for automatically anal...

System for automated call analysis using context specific lexicon

Conference call platform capable of generating engagement scores

Call visualization

System and method for tracking and archiving mobile communications

System and method for third party monitoring of voice and video calls

System and method of categorizing communications

Automatic contextual media recording and processing utilizing speec...

Contact center agent coaching tool

In-call virtual assistant

Communication channel customer journey

Method and apparatus of processing user data of a multi-speaker con...

Auto-mute redundant devices in a conference room

Systems and methods for improving audio conferencing services

Signed call recording

Conference segmentation based on conversational dynamics

Dynamic protection of personal information in audio recordings

Patents Applicationslast 30 patents

METHODS AND SYSTEMS TO BOOKMARK MOMENTS IN CONVERSATION CALLS

SYSTEMS AND METHODS OF SEARCHING COMMUNICATIONS

SYSTEM AND METHOD OF DETERMINING TOPICS OF A COMMUNICATION

SYSTEMS AND METHODS OF COMMUNICATION SEGMENTS

CUSTOMER JOURNEY CONTACT LINKING TO DETERMINE ROOT CAUSE AND LOYALTY

AUTOMATIC DISTRIBUTION OF INMATE PHONE RECORDINGS

SYSTEM AND METHOD FOR TRACKING AND ARCHIVING MOBILE COMMUNICATIONS

SYSTEM AND METHOD FOR AB TESTING BASED ON COMMUNICATION CONTENT

SYSTEM AND METHOD FOR TRACKING AND ARCHIVING MOBILE COMMUNICATIONS

AUTOMATIC DISTRIBUTION OF INMATE PHONE RECORDINGS

CALL VISUALIZATION

SYSTEM AND METHOD FOR THIRD PARTY MONITORING OF VOICE AND VIDEO CALLS

SYSTEM AND METHOD FOR SEARCHING CONTENT USING ACOUSTIC CHARACTERISTICS

COMMUNICATION CHANNEL CUSTOMER JOURNEY

CONTACT CENTER AGENT COACHING TOOL

SYSTEM AND METHOD OF CATEGORIZING COMMUNICATIONS

CONFERENCE CALL PLATFORM CAPABLE OF GENERATING ENGAGEMENT SCORES

IVR RECORDING PREVIEW SYSTEM AND METHOD

CALL RECORDING

AUTOMATIC CONTEXTUAL MEDIA RECORDING AND PROCESSING UTILIZING SPEEC...

INTERACTIVE KEYWORD CLOUD

Methods and Systems for Providing Teleconference Participant Qualit...

Blind Diarization of Recorded Calls With Arbitrary Number of Speakers

Call Center Audio Redaction Process and System

INTERACTIVE KEYWORD CLOUD

AUTOMATIC DISTRIBUTION OF INMATE PHONE RECORDINGS

INTERACTIVE KEYWORD CLOUD

CALL VISUALIZATION

SYSTEM AND METHOD FOR RELIABLE CALL RECORDING TESTING AND PROPRIETA...

Computer-Implemented System and Method For Facilitating Call Sessio...