Speech interaction details

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CPC
H04M3/4936

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HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M3/00Automatic or semi-automatic exchanges

Current Industry

H04M3/4936Speech interaction details

Industries

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Patents Grantslast 30 patents

Information Patent Grant
Audio handler for intelligent voice interface
- Patent number 12,363,225
- Issue date Jul 15, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic navigation of an interactive voice response (IVR) tree on...
- Patent number 12,323,556
- Issue date Jun 3, 2025
- Google LLC
- Yuval Baror
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Emotionally aware intelligent voice interface
- Patent number 12,309,319
- Issue date May 20, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interactive routing of data communications
- Patent number 12,309,325
- Issue date May 20, 2025
- 8x8, Inc.
- Ali Arsanjani
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automated conversational menu overlay with IVR in contact centers
- Patent number 12,289,426
- Issue date Apr 29, 2025
- Cisco Technology, Inc.
- Nagendra Channasagara Lakshman
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Contact center continuous avatar visual experience
- Patent number 12,284,319
- Issue date Apr 22, 2025
- Avaya Management L.P.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Connecting a supervisor device to a contact center engagement
- Patent number 12,282,880
- Issue date Apr 22, 2025
- Zoom Communications, Inc.
- Jin Li
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call center voice system for use with a real-time complaint identif...
- Patent number 12,278,926
- Issue date Apr 15, 2025
- Bank of America Corporation
- Emad Noorizadeh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatuses and methods involving an integrated contact center
- Patent number 12,278,925
- Issue date Apr 15, 2025
- 8x8, Inc.
- Justin Driemeyer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Alternate communication options during communication delay
- Patent number 12,250,343
- Issue date Mar 11, 2025
- LivePerson, Inc.
- Manoj Kithany
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for training a virtual assistant platform confi...
- Patent number 12,244,765
- Issue date Mar 4, 2025
- KORE.AI, INC.
- Rajkumar Koneru
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System(s) and method(s) for implementing a personalized chatbot
- Patent number 12,225,158
- Issue date Feb 11, 2025
- Google LLC
- Yoav Tzur
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Dynamic endpoint communication channels
- Patent number 12,219,034
- Issue date Feb 4, 2025
- LivePerson, Inc.
- Jeff Salter
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamic message processing and aggregation of data in messaging
- Patent number 12,219,090
- Issue date Feb 4, 2025
- LivePerson, Inc.
- Jeffrey Salter
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call review tool for intelligent voice interface
- Patent number 12,212,712
- Issue date Jan 28, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Virtual caller system
- Patent number 12,206,823
- Issue date Jan 21, 2025
- Express Scripts Strategic Development, Inc.
- Christopher M. Myers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Distributed personal assistant
- Patent number 12,204,932
- Issue date Jan 21, 2025
- Apple Inc.
- Nicolas Zeitlin
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for predicting an emotion based on a multimodal...
- Patent number 12,190,906
- Issue date Jan 7, 2025
- Wells Fargo Bank, N.A.
- Vinothkumar Venkataraman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Customer advocacy through a virtual assistant coupled to a contact...
- Patent number 12,190,868
- Issue date Jan 7, 2025
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for handling customer conversations at a contac...
- Patent number 12,184,812
- Issue date Dec 31, 2024
- KORE.AI, INC.
- Rajkumar Koneru
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Agent assist design—autoplay
- Patent number 12,177,383
- Issue date Dec 24, 2024
- Bank of America Corporation
- Ramakrishna R. Yannam
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for handling customer conversations at a contac...
- Patent number 12,170,743
- Issue date Dec 17, 2024
- KORE.AI, INC.
- Rajkumar Koneru
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for operating an interactive voice response system
- Patent number 12,155,793
- Issue date Nov 26, 2024
- Celligence International LLC
- Pavan Agarwal
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Intelligent voice interface for handling out-of-context dialog
- Patent number 12,155,794
- Issue date Nov 26, 2024
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Delayed responses by computational assistant
- Patent number 12,141,672
- Issue date Nov 12, 2024
- Google LLC
- Yariv Adan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Artificial intelligence assistance for customer service representat...
- Patent number 12,132,863
- Issue date Oct 29, 2024
- United Services Automobile Association (USAA)
- Sean C. Mitchem
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Voice application network platform
- Patent number 12,126,750
- Issue date Oct 22, 2024
- XTONE, INC.
- Vishal Dhawan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Federated intelligent contact center concierge service
- Patent number 12,120,267
- Issue date Oct 15, 2024
- Avaya Management L.P.
- Kevin R. Plain
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Semi-delegated calling by an automated assistant on behalf of human...
- Patent number 12,080,285
- Issue date Sep 3, 2024
- Google LLC
- Yuval Baror
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Selective performance of automated telephone calls to reduce latenc...
- Patent number 12,075,001
- Issue date Aug 27, 2024
- Google LLC
- Yuval Baror
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
Establishing A Contact Center Session Based On An Updated Sentiment...
- Publication number 20250217751
- Publication date Jul 3, 2025
- Zoom Communications, Inc.
- Jin Li
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and method to evaluate microservices integrated in Interacti...
- Publication number 20250184428
- Publication date Jun 5, 2025
- Bank of America Corporation
- Amiya R. Sahoo
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DISTRIBUTED PERSONAL ASSISTANT
- Publication number 20250165279
- Publication date May 22, 2025
- Apple Inc.
- Nicolas ZEITLIN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR MEDIA ANALYSIS FOR CALL STATE DETECTION
- Publication number 20250150530
- Publication date May 8, 2025
- Infobip Ltd.
- Kosta PRIBIC
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM(S) AND METHOD(S) FOR IMPLEMENTING A PERSONALIZED CHATBOT
- Publication number 20250150532
- Publication date May 8, 2025
- Google LLC
- Yoav Tzur
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATED LEARNING SYSTEM ACCESSIBLE VIA TELEPHONIC COMMUNICATIONS
- Publication number 20250131841
- Publication date Apr 24, 2025
- Cristian Alexander Pineda
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Call Review Tool for Intelligent Voice Interface
- Publication number 20250126203
- Publication date Apr 17, 2025
- State Farm Mutual Automobile Insurance Company
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR MANAGING AND RESPONDING TO INCOMING CALLS
- Publication number 20250126201
- Publication date Apr 17, 2025
- Eli Pierre
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VOICE INTERACTION WITH AI MODELS
- Publication number 20250118297
- Publication date Apr 10, 2025
- Mia Labs Inc.
- Kelvin Quoc Pho
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR OPTIMIZING A USER INTERACTION SESSION WITHIN...
- Publication number 20250118298
- Publication date Apr 10, 2025
- HISHAB SINGAPORE PRIVATE LIMITED
- Tareq Al MUNTASIR
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
DISTRIBUTED PERSONAL ASSISTANT
- Publication number 20250110774
- Publication date Apr 3, 2025
- Apple Inc.
- Nicolas ZEITLIN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTERACTIVE SYSTEM COMBINING AUTOMATED VOICE MECHANISM WITH VISUAL...
- Publication number 20250088589
- Publication date Mar 13, 2025
- Dynalab Global Pte. Ltd.
- Chen-Yin Lee
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Intelligent Voice Interface for Handling Out-of-Context Dialog
- Publication number 20250088590
- Publication date Mar 13, 2025
- State Farm Mutual Automobile Insurance Company
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VIRTUAL CALLER SYSTEM
- Publication number 20250071207
- Publication date Feb 27, 2025
- Express Scripts Strategic Development, Inc.
- Christopher M. Myers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CAPTIONED TELEPHONE SERVICE SYSTEM FOR DETECTING AND ALERTING PEERS...
- Publication number 20250047783
- Publication date Feb 6, 2025
- Mezmo Corporation
- Haesung LEE
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Multimodal phone call application for users with language barriers...
- Publication number 20250047781
- Publication date Feb 6, 2025
- Ryan Zargham Cheng
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VOICE APPLICATION NETWORK PLATFORM
- Publication number 20250016260
- Publication date Jan 9, 2025
- XTONE, INC.
- Vishal DHAWAN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PERFORMANCE OPTIMIZATION FOR REAL-TIME LARGE LANGUAGE SPEECH TO TEX...
- Publication number 20240406314
- Publication date Dec 5, 2024
- Bank of America Corporation
- Emad Noorizadeh
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CALL CENTER VOICE SYSTEM FOR USE WITH A REAL-TIME COMPLAINT IDENTIF...
- Publication number 20240380842
- Publication date Nov 14, 2024
- Bank of America Corporation
- Emad Noorizadeh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SEMI-DELEGATED CALLING BY AN AUTOMATED ASSISTANT ON BEHALF OF HUMAN...
- Publication number 20240371375
- Publication date Nov 7, 2024
- Google LLC
- Yuval Baror
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM, METHOD, OR APPARATUS FOR EFFICIENT OPERATIONS OF CONVERSATI...
- Publication number 20240340375
- Publication date Oct 10, 2024
- Vocodia Holdings Corp
- James V. SPOSATO
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Reconnecting To A Node Of An Interactive Voice Response Service
- Publication number 20240340376
- Publication date Oct 10, 2024
- Zoom Video Communications, Inc.
- Vi Dinh Chau
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Artificial Intelligence for Flood Monitoring and Remediation Provid...
- Publication number 20240331068
- Publication date Oct 3, 2024
- State Farm Mutual Automobile Insurance Company
- Aaron Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATING TELEPHONE CALL(S) ON BEHALF OF USER(S)
- Publication number 20240323276
- Publication date Sep 26, 2024
- Google LLC
- Sasha Goldshtein
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
BACKGROUND AUDIO IDENTIFICATION FOR SPEECH DISAMBIGUATION
- Publication number 20240296835
- Publication date Sep 5, 2024
- Google LLC
- Jason Sanders
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VOICE APPLICATION NETWORK PLATFORM
- Publication number 20240267451
- Publication date Aug 8, 2024
- XTONE, INC.
- Vishal DHAWAN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ALTERNATE COMMUNICATION OPTIONS DURING COMMUNICATION DELAY
- Publication number 20240267461
- Publication date Aug 8, 2024
- LivePerson, Inc.
- Manoj Kithany
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM(S) AND METHOD(S) FOR IMPLEMENTING A PERSONALIZED CHATBOT
- Publication number 20240205332
- Publication date Jun 20, 2024
- Google LLC
- Yoav Tzur
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR TRAINING A VIRTUAL ASSISTANT PLATFORM CONFI...
- Publication number 20240195915
- Publication date Jun 13, 2024
- Kore.ai, Inc.
- Rajkumar KONERU
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
AUTOMATED CALL REQUESTS WITH STATUS UPDATES
- Publication number 20240187521
- Publication date Jun 6, 2024
- Google LLC
- Eyal Segalis
- G06 - COMPUTING CALCULATING COUNTING

Speech interaction details

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Audio handler for intelligent voice interface

Automatic navigation of an interactive voice response (IVR) tree on...

Emotionally aware intelligent voice interface

Interactive routing of data communications

Automated conversational menu overlay with IVR in contact centers

Contact center continuous avatar visual experience

Connecting a supervisor device to a contact center engagement

Call center voice system for use with a real-time complaint identif...

Apparatuses and methods involving an integrated contact center

Alternate communication options during communication delay

Systems and methods for training a virtual assistant platform confi...

System(s) and method(s) for implementing a personalized chatbot

Dynamic endpoint communication channels

Dynamic message processing and aggregation of data in messaging

Call review tool for intelligent voice interface

Virtual caller system

Distributed personal assistant

Systems and methods for predicting an emotion based on a multimodal...

Customer advocacy through a virtual assistant coupled to a contact...

Systems and methods for handling customer conversations at a contac...

Agent assist design—autoplay

Systems and methods for handling customer conversations at a contac...

Systems and methods for operating an interactive voice response system

Intelligent voice interface for handling out-of-context dialog

Delayed responses by computational assistant

Artificial intelligence assistance for customer service representat...

Voice application network platform

Federated intelligent contact center concierge service

Semi-delegated calling by an automated assistant on behalf of human...

Selective performance of automated telephone calls to reduce latenc...

Patents Applicationslast 30 patents

Establishing A Contact Center Session Based On An Updated Sentiment...

System and method to evaluate microservices integrated in Interacti...

DISTRIBUTED PERSONAL ASSISTANT

SYSTEMS AND METHODS FOR MEDIA ANALYSIS FOR CALL STATE DETECTION

SYSTEM(S) AND METHOD(S) FOR IMPLEMENTING A PERSONALIZED CHATBOT

AUTOMATED LEARNING SYSTEM ACCESSIBLE VIA TELEPHONIC COMMUNICATIONS

Call Review Tool for Intelligent Voice Interface

SYSTEM AND METHOD FOR MANAGING AND RESPONDING TO INCOMING CALLS

VOICE INTERACTION WITH AI MODELS

SYSTEM AND METHOD FOR OPTIMIZING A USER INTERACTION SESSION WITHIN...

DISTRIBUTED PERSONAL ASSISTANT

INTERACTIVE SYSTEM COMBINING AUTOMATED VOICE MECHANISM WITH VISUAL...

Intelligent Voice Interface for Handling Out-of-Context Dialog

VIRTUAL CALLER SYSTEM

CAPTIONED TELEPHONE SERVICE SYSTEM FOR DETECTING AND ALERTING PEERS...

Multimodal phone call application for users with language barriers...

VOICE APPLICATION NETWORK PLATFORM

PERFORMANCE OPTIMIZATION FOR REAL-TIME LARGE LANGUAGE SPEECH TO TEX...

CALL CENTER VOICE SYSTEM FOR USE WITH A REAL-TIME COMPLAINT IDENTIF...

SEMI-DELEGATED CALLING BY AN AUTOMATED ASSISTANT ON BEHALF OF HUMAN...

SYSTEM, METHOD, OR APPARATUS FOR EFFICIENT OPERATIONS OF CONVERSATI...

Reconnecting To A Node Of An Interactive Voice Response Service

Artificial Intelligence for Flood Monitoring and Remediation Provid...

AUTOMATING TELEPHONE CALL(S) ON BEHALF OF USER(S)

BACKGROUND AUDIO IDENTIFICATION FOR SPEECH DISAMBIGUATION

VOICE APPLICATION NETWORK PLATFORM

ALTERNATE COMMUNICATION OPTIONS DURING COMMUNICATION DELAY

SYSTEM(S) AND METHOD(S) FOR IMPLEMENTING A PERSONALIZED CHATBOT

SYSTEMS AND METHODS FOR TRAINING A VIRTUAL ASSISTANT PLATFORM CONFI...

AUTOMATED CALL REQUESTS WITH STATUS UPDATES