Statistical analysis and interpretation

Industry

CPC
H04M2203/556

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Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M2203/00Aspects of automatic or semi-automatic exchanges

Current Industry

H04M2203/556Statistical analysis and interpretation

Industries

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Patents Grantslast 30 patents

Information Patent Grant
System and method for managing routing of customer calls to agents
- Patent number 12,192,410
- Issue date Jan 7, 2025
- Massachusetts Mutual Life Insurance Company
- Sears Merritt
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for processing high frequency callers
- Patent number 12,132,864
- Issue date Oct 29, 2024
- United Services Automobile Association (“USAA”)
- John R. Harris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods of creating records based on call data
- Patent number 12,126,759
- Issue date Oct 22, 2024
- Certinia Inc.
- Matthew James Byrne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Spam telephone call reducer
- Patent number 12,028,481
- Issue date Jul 2, 2024
- T-Mobile USA, Inc.
- Derrick Ives
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for managing customer call-backs
- Patent number 12,020,173
- Issue date Jun 25, 2024
- Massachusetts Mutual Life Insurance Company
- Sears Merritt
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for data matching in a contact center system
- Patent number 12,022,029
- Issue date Jun 25, 2024
- Afiniti, Ltd.
- Zia Chishti
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods employing graph-derived features for fraud dete...
- Patent number 12,022,024
- Issue date Jun 25, 2024
- PINDROP SECURITY, INC.
- Ricardo Casal
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Sender and recipient disambiguation
- Patent number 11,968,271
- Issue date Apr 23, 2024
- Amazon Technologies, Inc.
- Christo Frank Devaraj
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for automatically assigning a customer call to an...
- Patent number 11,936,818
- Issue date Mar 19, 2024
- Massachusetts Mutual Life Insurance Company
- Sears Merritt
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods of gateway detection in a telephone network
- Patent number 11,870,932
- Issue date Jan 9, 2024
- PINDROP SECURITY, INC.
- Terry Nelms
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for detecting inmate to inmate conference calls
- Patent number 11,863,703
- Issue date Jan 2, 2024
- GLOBAL TEL*LINK CORPORATION
- Stephen Lee Hodge
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Collaborative phone reputation system
- Patent number 11,838,443
- Issue date Dec 5, 2023
- Intel Corporation
- Igor Tatourian
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for providing an interactive voice response syste...
- Patent number 11,825,021
- Issue date Nov 21, 2023
- United Services Automobile Association (“USAA”)
- John R. Harris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for generating records from communication data
- Patent number 11,778,089
- Issue date Oct 3, 2023
- Certinia Inc.
- Matthew James Byrne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus, devices, methods and computer programs relating to actio...
- Patent number 11,758,038
- Issue date Sep 12, 2023
- IOVX Ltd.
- Ryan Gallagher
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for data matching in a contact center system
- Patent number 11,743,388
- Issue date Aug 29, 2023
- Afiniti, Ltd.
- Zia Chishti
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for managing routing of customer calls to agents
- Patent number 11,736,617
- Issue date Aug 22, 2023
- Massachusetts Mutual Life Insurance Company
- Sears Merritt
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for processing high frequency callers
- Patent number 11,722,600
- Issue date Aug 8, 2023
- United Services Automobile Association (“USAA”)
- John R. Harris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Spam telephone call reducer
- Patent number 11,711,464
- Issue date Jul 25, 2023
- T-Mobile USA, Inc.
- Derrick Ives
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for managing customer call-backs
- Patent number 11,669,749
- Issue date Jun 6, 2023
- Massachusetts Mutual Life Insurance Company
- Sears Merritt
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Contextual call handling mechanism with learned relationship filter
- Patent number 11,665,278
- Issue date May 30, 2023
- International Business Machines Corporation
- Gregory M. J. H. Tkaczyk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for behavioral pairing in a contact center system
- Patent number 11,647,119
- Issue date May 9, 2023
- Afiniti, Ltd.
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods employing graph-derived features for fraud dete...
- Patent number 11,632,460
- Issue date Apr 18, 2023
- PINDROP SECURITY, INC.
- Ricardo Casal
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for automatically assigning a customer call to an...
- Patent number 11,611,660
- Issue date Mar 21, 2023
- Massachusetts Mutual Life Insurance Company
- Sears Merritt
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for managing routing of customer calls to agents
- Patent number 11,551,108
- Issue date Jan 10, 2023
- Massachusetts Mutual Life Insurance Company
- Sears Merritt
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Sender and recipient disambiguation
- Patent number 11,546,434
- Issue date Jan 3, 2023
- Amazon Technologies, Inc.
- Christo Frank Devaraj
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for data matching in a contact center system
- Patent number 11,399,096
- Issue date Jul 26, 2022
- Afiniti, Ltd.
- Zia Chishti
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for generating records from communication data
- Patent number 11,388,283
- Issue date Jul 12, 2022
- FinancialForce.com, inc.
- Matthew James Byrne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Pattern analytics system for document presentment and fulfillment
- Patent number 11,361,330
- Issue date Jun 14, 2022
- Bank of America Corporation
- Kerry Michelle Cantley
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods of gateway detection in a telephone network
- Patent number 11,290,593
- Issue date Mar 29, 2022
- PINDROP SECURITY, INC.
- Terry Nelms
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR PROCESSING HIGH FREQUENCY CALLERS
- Publication number 20250023984
- Publication date Jan 16, 2025
- United Services Automobile Association ("USAA")
- John R. Harris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Spam Telephone Call Reducer
- Publication number 20240314238
- Publication date Sep 19, 2024
- T-Mobile USA, Inc.
- Derrick Ives
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR DATA MATCHING IN A CONTACT CENTER SYSTEM
- Publication number 20240305717
- Publication date Sep 12, 2024
- Afiniti, Ltd.
- Zia CHISHTI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR DATA MATCHING IN A CONTACT CENTER SYSTEM
- Publication number 20230362303
- Publication date Nov 9, 2023
- Afiniti, Ltd.
- Zia CHISHTI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL SUBJECT DETERMINATION SYSTEM, CALL SUBJECT DETERMINATION METHO...
- Publication number 20230344939
- Publication date Oct 26, 2023
- Rakuten Group, Inc.
- Kyosuke TOMODA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SPAM TELEPHONE CALL REDUCER
- Publication number 20230344934
- Publication date Oct 26, 2023
- T-Mobile USA, Inc.
- Derrick Ives
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALL SUBJECT DETERMINATION SYSTEM, CALL SUBJECT DETERMINATION METHO...
- Publication number 20230344938
- Publication date Oct 26, 2023
- Rakuten Group, Inc.
- Kyosuke TOMODA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS EMPLOYING GRAPH-DERIVED FEATURES FOR FRAUD DETE...
- Publication number 20230254403
- Publication date Aug 10, 2023
- PINDROP SECURITY, INC.
- Ricardo CASAL
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SENDER AND RECIPIENT DISAMBIGUATION
- Publication number 20230216927
- Publication date Jul 6, 2023
- AMAZON TECHNOLOGIES, INC.
- Christo Frank Devaraj
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR GENERATING RECORDS FROM COMMUNICATION DATA
- Publication number 20220337699
- Publication date Oct 20, 2022
- FinancialForce.com, Inc.
- Matthew James Byrne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR DATA MATCHING IN A CONTACT CENTER SYSTEM
- Publication number 20220321702
- Publication date Oct 6, 2022
- Afiniti, Ltd.
- Zia CHISHTI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONTEXTUAL CALL HANDLING MECHANISM WITH LEARNED RELATIONSHIP FILTER
- Publication number 20220294901
- Publication date Sep 15, 2022
- International Business Machines Corporation
- Gregory M. J. H. Tkaczyk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS OF GATEWAY DETECTION IN A TELEPHONE NETWORK
- Publication number 20220224793
- Publication date Jul 14, 2022
- PINDROP SECURITY, INC.
- Terry Nelms
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR DEMOGRAPHIC PROFILING OF MOBILE TERMINAL USER...
- Publication number 20220164813
- Publication date May 26, 2022
- VERINT SYSTEMS LTD.
- Gustavo Litmanovich
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL MAPPING SYSTEMS AND METHODS USING VARIANCE ALGORITHM (VA) AND/...
- Publication number 20220141339
- Publication date May 5, 2022
- Afiniti, Ltd.
- S. James P. SPOTTISWOODE
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL MAPPING SYSTEMS AND METHODS USING VARIANCE ALGORITHM (VA) AND/...
- Publication number 20220141340
- Publication date May 5, 2022
- Afiniti, Ltd.
- S. James P. SPOTTISWOODE
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20220094793
- Publication date Mar 24, 2022
- Afiniti, Ltd.
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS EMPLOYING GRAPH-DERIVED FEATURES FOR FRAUD DETE...
- Publication number 20220070292
- Publication date Mar 3, 2022
- PINDROP SECURITY, INC.
- Ricardo CASAL
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COLLABORATIVE PHONE REPUTATION SYSTEM
- Publication number 20210360104
- Publication date Nov 18, 2021
- Intel Corporation
- Igor Tatourian
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS OF GATEWAY DETECTION IN A TELEPHONE NETWORK
- Publication number 20210266403
- Publication date Aug 26, 2021
- PINDROP SECURITY, INC.
- Terry NELMS
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL MAPPING SYSTEMS AND METHODS USING VARIANCE ALGORITHM (VA) AND/...
- Publication number 20210234963
- Publication date Jul 29, 2021
- Afiniti, Ltd.
- S. James P. SPOTTISWOODE
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR GENERATING RECORDS FROM COMMUNICATION DATA
- Publication number 20210152688
- Publication date May 20, 2021
- FinancialForce.com, Inc.
- Matthew James BYRNE
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ROBOCALL DETECTION USING ACOUSTIC PROFILING
- Publication number 20210092223
- Publication date Mar 25, 2021
- Soleo Communications, Inc.
- Daniel E. Gallagher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20210058516
- Publication date Feb 25, 2021
- Afiniti, Ltd.
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Collaborative Phone Reputation System
- Publication number 20200412870
- Publication date Dec 31, 2020
- Intel Corporation
- Igor Tatourian
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING MODEL EVALUATION IN A CONTACT CEN...
- Publication number 20200382645
- Publication date Dec 3, 2020
- Afiniti Europe Technologies Limited
- Zia CHISHTI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL MAPPING SYSTEMS AND METHODS USING VARIANCE ALGORITHM (VA) AND/...
- Publication number 20200288017
- Publication date Sep 10, 2020
- S. James P. SPOTTISWOODE
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20200280636
- Publication date Sep 3, 2020
- Afiniti Europe Technologies Limited
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR DYNAMIC DIALOG CONTROL FOR CONTACT CENTER SYSTEM
- Publication number 20200267260
- Publication date Aug 20, 2020
- Genesys Telecommunications Laboratories, Inc.
- Conor McGann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS OF GATEWAY DETECTION IN A TELEPHONE NETWORK
- Publication number 20200252506
- Publication date Aug 6, 2020
- PINDROP SECURITY, INC.
- Terry NELMS
- G06 - COMPUTING CALCULATING COUNTING

Statistical analysis and interpretation

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

System and method for managing routing of customer calls to agents

System and method for processing high frequency callers

Systems and methods of creating records based on call data

Spam telephone call reducer

System and method for managing customer call-backs

Techniques for data matching in a contact center system

Systems and methods employing graph-derived features for fraud dete...

Sender and recipient disambiguation

System and method for automatically assigning a customer call to an...

Systems and methods of gateway detection in a telephone network

Systems and methods for detecting inmate to inmate conference calls

Collaborative phone reputation system

System and method for providing an interactive voice response syste...

Method and apparatus for generating records from communication data

Apparatus, devices, methods and computer programs relating to actio...

Techniques for data matching in a contact center system

System and method for managing routing of customer calls to agents

System and method for processing high frequency callers

Spam telephone call reducer

System and method for managing customer call-backs

Contextual call handling mechanism with learned relationship filter

Techniques for behavioral pairing in a contact center system

Systems and methods employing graph-derived features for fraud dete...

System and method for automatically assigning a customer call to an...

System and method for managing routing of customer calls to agents

Sender and recipient disambiguation

Techniques for data matching in a contact center system

Method and apparatus for generating records from communication data

Pattern analytics system for document presentment and fulfillment

Systems and methods of gateway detection in a telephone network

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR PROCESSING HIGH FREQUENCY CALLERS

Spam Telephone Call Reducer

TECHNIQUES FOR DATA MATCHING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR DATA MATCHING IN A CONTACT CENTER SYSTEM

CALL SUBJECT DETERMINATION SYSTEM, CALL SUBJECT DETERMINATION METHO...

SPAM TELEPHONE CALL REDUCER

CALL SUBJECT DETERMINATION SYSTEM, CALL SUBJECT DETERMINATION METHO...

SYSTEMS AND METHODS EMPLOYING GRAPH-DERIVED FEATURES FOR FRAUD DETE...

SENDER AND RECIPIENT DISAMBIGUATION

METHOD AND APPARATUS FOR GENERATING RECORDS FROM COMMUNICATION DATA

TECHNIQUES FOR DATA MATCHING IN A CONTACT CENTER SYSTEM

CONTEXTUAL CALL HANDLING MECHANISM WITH LEARNED RELATIONSHIP FILTER

SYSTEMS AND METHODS OF GATEWAY DETECTION IN A TELEPHONE NETWORK

SYSTEM AND METHOD FOR DEMOGRAPHIC PROFILING OF MOBILE TERMINAL USER...

CALL MAPPING SYSTEMS AND METHODS USING VARIANCE ALGORITHM (VA) AND/...

CALL MAPPING SYSTEMS AND METHODS USING VARIANCE ALGORITHM (VA) AND/...

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

SYSTEMS AND METHODS EMPLOYING GRAPH-DERIVED FEATURES FOR FRAUD DETE...

COLLABORATIVE PHONE REPUTATION SYSTEM

SYSTEMS AND METHODS OF GATEWAY DETECTION IN A TELEPHONE NETWORK

CALL MAPPING SYSTEMS AND METHODS USING VARIANCE ALGORITHM (VA) AND/...

METHOD AND APPARATUS FOR GENERATING RECORDS FROM COMMUNICATION DATA

ROBOCALL DETECTION USING ACOUSTIC PROFILING

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

Collaborative Phone Reputation System

TECHNIQUES FOR BEHAVIORAL PAIRING MODEL EVALUATION IN A CONTACT CEN...

CALL MAPPING SYSTEMS AND METHODS USING VARIANCE ALGORITHM (VA) AND/...

TECHNIQUES FOR BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

SYSTEM AND METHOD FOR DYNAMIC DIALOG CONTROL FOR CONTACT CENTER SYSTEM

SYSTEMS AND METHODS OF GATEWAY DETECTION IN A TELEPHONE NETWORK