using speech recognition

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H04M2201/40

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HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems

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H04M2201/40using speech recognition

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Patents Grantslast 30 patents

Information Patent Grant
Emotionally aware intelligent voice interface
- Patent number 12,309,319
- Issue date May 20, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interactive routing of data communications
- Patent number 12,309,325
- Issue date May 20, 2025
- 8x8, Inc.
- Ali Arsanjani
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods and systems for an emergency response digital assistant
- Patent number 12,301,756
- Issue date May 13, 2025
- RAPIDSOS, INC.
- James Patrick Olejar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for a multitenancy telephone network
- Patent number 12,301,766
- Issue date May 13, 2025
- TWILIO INC.
- Jeff Lawson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Connecting a supervisor device to a contact center engagement
- Patent number 12,282,880
- Issue date Apr 22, 2025
- Zoom Communications, Inc.
- Jin Li
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call center voice system for use with a real-time complaint identif...
- Patent number 12,278,926
- Issue date Apr 15, 2025
- Bank of America Corporation
- Emad Noorizadeh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Creating a cinematic storytelling experience using network-addressa...
- Patent number 12,278,859
- Issue date Apr 15, 2025
- Google LLC
- Alexander Rothera
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Joining users to communications via voice commands
- Patent number 12,260,153
- Issue date Mar 25, 2025
- Amazon Technologies, Inc.
- Ty Loren Carlson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Targeted generative AI from merged communication transcripts
- Patent number 12,254,880
- Issue date Mar 18, 2025
- LivePerson, Inc.
- Amit Mishra
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Alternate communication options during communication delay
- Patent number 12,250,343
- Issue date Mar 11, 2025
- LivePerson, Inc.
- Manoj Kithany
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Accessory for a voice-controlled device
- Patent number 12,236,955
- Issue date Feb 25, 2025
- Amazon Technologies, Inc.
- Zoe Adams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call review tool for intelligent voice interface
- Patent number 12,212,712
- Issue date Jan 28, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for managing an incident call
- Patent number 12,212,713
- Issue date Jan 28, 2025
- MOTOROLA SOLUTIONS, INC.
- Melanie King
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Detection and prevention of inmate to inmate message relay
- Patent number 12,198,214
- Issue date Jan 14, 2025
- GLOBAL TEL*LINK CORPORATION
- Stephen L. Hodge
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call assistance using contact suggestions
- Patent number 12,200,160
- Issue date Jan 14, 2025
- Apple Inc.
- Catherine Jane Vilhauer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Transcription presentation of communication sessions
- Patent number 12,190,889
- Issue date Jan 7, 2025
- SORENSON IP HOLDINGS, LLC
- Michael Holm
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Data analysis, filter and presentation techniques for call manageme...
- Patent number 12,184,817
- Issue date Dec 31, 2024
- United Services Automobile Association (USAA)
- Gregory David Hansen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for computerized interactive skill training
- Patent number 12,175,394
- Issue date Dec 24, 2024
- Breakthrough PerformanceTech, LLC
- Martin L. Cohen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Tool for annotating and reviewing audio conversations
- Patent number 12,166,919
- Issue date Dec 10, 2024
- TWILIO INC.
- Tyler Cole
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for operating an interactive voice response system
- Patent number 12,155,793
- Issue date Nov 26, 2024
- Celligence International LLC
- Pavan Agarwal
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Intelligent voice interface for handling out-of-context dialog
- Patent number 12,155,794
- Issue date Nov 26, 2024
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Semiautomated relay method and apparatus
- Patent number 12,137,183
- Issue date Nov 5, 2024
- Ultratec, Inc.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Semiautomated relay method and apparatus
- Patent number 12,136,426
- Issue date Nov 5, 2024
- Ultratec, Inc.
- Robert M Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Semiautomated relay method and apparatus
- Patent number 12,136,425
- Issue date Nov 5, 2024
- Ultratec, Inc.
- Robert M Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Presentation of communications
- Patent number 12,132,855
- Issue date Oct 29, 2024
- Sorenson IP Holdings, LLC
- Adam Montero
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Voice and speech recognition for call center feedback and quality a...
- Patent number 12,132,865
- Issue date Oct 29, 2024
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Sylvia Hernandez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods, systems, and devices for presenting an audio difficulties...
- Patent number 12,133,022
- Issue date Oct 29, 2024
- Motorola Mobility LLC
- Alexandre Novaes Olivieri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic routing using search results
- Patent number 12,124,523
- Issue date Oct 22, 2024
- Google LLC
- Michael J. LeBeau
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
EMG-based speech detection and communication
- Patent number 12,118,148
- Issue date Oct 15, 2024
- Snap Inc.
- Assif Ziv
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for intelligent call agent evaluations
- Patent number 12,113,934
- Issue date Oct 8, 2024
- FMR LLC
- Bryan Dempsey
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
REPORT ASSISTING DEVICE, COMMUNICATION TERMINAL, REPORT ASSISTING M...
- Publication number 20250168277
- Publication date May 22, 2025
- NEC Corporation
- Takeshi HISHIYAMA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
AUTOMATED LEARNING SYSTEM ACCESSIBLE VIA TELEPHONIC COMMUNICATIONS
- Publication number 20250131841
- Publication date Apr 24, 2025
- Cristian Alexander Pineda
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
FRAMEWORK FOR MODALITY CONVERSION BETWEEN PHONE AND CHAT CONVERSATIONS
- Publication number 20250126207
- Publication date Apr 17, 2025
- Richard Zhu
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUDIO LIMITING IN CALL DOWNLINK ALGORITHM
- Publication number 20250124941
- Publication date Apr 17, 2025
- HARMAN INTERNATIONAL INDUSTRIES, INCORPORATED
- Yuanru DUAN
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Call Review Tool for Intelligent Voice Interface
- Publication number 20250126203
- Publication date Apr 17, 2025
- State Farm Mutual Automobile Insurance Company
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD FOR COMMUNICATION BETWEEN VOICE AGENTS AND ELECTRONIC DEVICE...
- Publication number 20250126206
- Publication date Apr 17, 2025
- Samsung Electronics Co., Ltd.
- Sangheon KIM
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VOICE INTERACTION WITH AI MODELS
- Publication number 20250118297
- Publication date Apr 10, 2025
- Mia Labs Inc.
- Kelvin Quoc Pho
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250118305
- Publication date Apr 10, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250104714
- Publication date Mar 27, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR SUPPORTING CONTACT CENTER
- Publication number 20250097348
- Publication date Mar 20, 2025
- Hitachi, Ltd
- Takashi SUMIYOSHI
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CALL ASSISTANCE USING CONTACT SUGGESTIONS
- Publication number 20250097337
- Publication date Mar 20, 2025
- Apple Inc.
- Catherine Jane VILHAUER
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
EMG-BASED SPEECH DETECTION AND COMMUNICATION
- Publication number 20250085780
- Publication date Mar 13, 2025
- Snap Inc.
- Assif Ziv
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Intelligent Voice Interface for Handling Out-of-Context Dialog
- Publication number 20250088590
- Publication date Mar 13, 2025
- State Farm Mutual Automobile Insurance Company
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PROMPTING LANGUAGE MODELS TO SELECT API CALLS
- Publication number 20250078822
- Publication date Mar 6, 2025
- ASAPP, INC
- Hugh Nicholas Perkins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250069601
- Publication date Feb 27, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD/SYSTEM TO IDENTIFY, EXTRACT, AND CONVEY KEY WORDS, PHRASES,...
- Publication number 20250069386
- Publication date Feb 27, 2025
- Intrado Life & Safety, Inc.
- Adan K. Pope
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MACHINE LEARNING TECHNIQUES FOR INTENT-BASED ROUTING OF CALLER COMM...
- Publication number 20250063120
- Publication date Feb 20, 2025
- Wayfair LLC
- Duncan Renfrow-Symon
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
COMPUTER-BASED SYSTEMS CONFIGURED TO MONITOR A COMMUNICATION SESSIO...
- Publication number 20250063118
- Publication date Feb 20, 2025
- Capital One Services, LLC
- Joshua Edwards
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CAPTIONED TELEPHONE SERVICE SYSTEM FOR DETECTING AND ALERTING PEERS...
- Publication number 20250047783
- Publication date Feb 6, 2025
- Mezmo Corporation
- Haesung LEE
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250037719
- Publication date Jan 30, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS
- Publication number 20250030797
- Publication date Jan 23, 2025
- Twilio Inc.
- Tyler Cole
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATIC ROUTING USING SEARCH RESULTS
- Publication number 20250028771
- Publication date Jan 23, 2025
- Google LLC
- Michael J. LeBeau
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PERSONAL SAFETY SYSTEM
- Publication number 20250030791
- Publication date Jan 23, 2025
- Run Segura LLC
- Randy Nordlund
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
IDENTIFICATION AND PREVENTION OF SENSITIVE INFORMATION EXPOSURE IN...
- Publication number 20250030795
- Publication date Jan 23, 2025
- International Business Machines Corporation
- Manu K M
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...
- Publication number 20250023985
- Publication date Jan 16, 2025
- State Farm Mutual Automobile Insurance Company
- Sylvia Hernandez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250008020
- Publication date Jan 2, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20240428798
- Publication date Dec 26, 2024
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR IDENTIFYING COMPLIANCE STATEMENTS FROM CONTEX...
- Publication number 20240430361
- Publication date Dec 26, 2024
- Calabrio, Inc.
- Kyle Smaagard
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...
- Publication number 20240422263
- Publication date Dec 19, 2024
- State Farm Mutual Automobile Insurance Company
- Sylvia Hernandez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Artificial Intelligence Based Technologies for Improving Patient Ap...
- Publication number 20240420831
- Publication date Dec 19, 2024
- CDW LLC
- Casey Bleeker
- G06 - COMPUTING CALCULATING COUNTING

using speech recognition

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Emotionally aware intelligent voice interface

Interactive routing of data communications

Methods and systems for an emergency response digital assistant

Method and system for a multitenancy telephone network

Connecting a supervisor device to a contact center engagement

Call center voice system for use with a real-time complaint identif...

Creating a cinematic storytelling experience using network-addressa...

Joining users to communications via voice commands

Targeted generative AI from merged communication transcripts

Alternate communication options during communication delay

Accessory for a voice-controlled device

Call review tool for intelligent voice interface

Method and system for managing an incident call

Detection and prevention of inmate to inmate message relay

Call assistance using contact suggestions

Transcription presentation of communication sessions

Data analysis, filter and presentation techniques for call manageme...

Systems and methods for computerized interactive skill training

Tool for annotating and reviewing audio conversations

Systems and methods for operating an interactive voice response system

Intelligent voice interface for handling out-of-context dialog

Semiautomated relay method and apparatus

Semiautomated relay method and apparatus

Semiautomated relay method and apparatus

Presentation of communications

Voice and speech recognition for call center feedback and quality a...

Methods, systems, and devices for presenting an audio difficulties...

Automatic routing using search results

EMG-based speech detection and communication

Systems and methods for intelligent call agent evaluations

Patents Applicationslast 30 patents

REPORT ASSISTING DEVICE, COMMUNICATION TERMINAL, REPORT ASSISTING M...

AUTOMATED LEARNING SYSTEM ACCESSIBLE VIA TELEPHONIC COMMUNICATIONS

FRAMEWORK FOR MODALITY CONVERSION BETWEEN PHONE AND CHAT CONVERSATIONS

SYSTEM AND METHOD FOR AUDIO LIMITING IN CALL DOWNLINK ALGORITHM

Call Review Tool for Intelligent Voice Interface

METHOD FOR COMMUNICATION BETWEEN VOICE AGENTS AND ELECTRONIC DEVICE...

VOICE INTERACTION WITH AI MODELS

SEMIAUTOMATED RELAY METHOD AND APPARATUS

SEMIAUTOMATED RELAY METHOD AND APPARATUS

SYSTEM AND METHOD FOR SUPPORTING CONTACT CENTER

CALL ASSISTANCE USING CONTACT SUGGESTIONS

EMG-BASED SPEECH DETECTION AND COMMUNICATION

Intelligent Voice Interface for Handling Out-of-Context Dialog

PROMPTING LANGUAGE MODELS TO SELECT API CALLS

SEMIAUTOMATED RELAY METHOD AND APPARATUS

METHOD/SYSTEM TO IDENTIFY, EXTRACT, AND CONVEY KEY WORDS, PHRASES,...

MACHINE LEARNING TECHNIQUES FOR INTENT-BASED ROUTING OF CALLER COMM...

COMPUTER-BASED SYSTEMS CONFIGURED TO MONITOR A COMMUNICATION SESSIO...

CAPTIONED TELEPHONE SERVICE SYSTEM FOR DETECTING AND ALERTING PEERS...

SEMIAUTOMATED RELAY METHOD AND APPARATUS

TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS

AUTOMATIC ROUTING USING SEARCH RESULTS

PERSONAL SAFETY SYSTEM

IDENTIFICATION AND PREVENTION OF SENSITIVE INFORMATION EXPOSURE IN...

VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...

SEMIAUTOMATED RELAY METHOD AND APPARATUS

SEMIAUTOMATED RELAY METHOD AND APPARATUS

SYSTEM AND METHOD FOR IDENTIFYING COMPLIANCE STATEMENTS FROM CONTEX...

VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...

Artificial Intelligence Based Technologies for Improving Patient Ap...