using speech recognition

Industry

CPC
H04M2201/40

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Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems

Current Industry

H04M2201/40using speech recognition

Industries

Patents Grantslast 30 patents

Information Patent Grant
Tool for annotating and reviewing audio conversations
- Patent number 12,166,919
- Issue date Dec 10, 2024
- TWILIO INC.
- Tyler Cole
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for operating an interactive voice response system
- Patent number 12,155,793
- Issue date Nov 26, 2024
- Celligence International LLC
- Pavan Agarwal
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Intelligent voice interface for handling out-of-context dialog
- Patent number 12,155,794
- Issue date Nov 26, 2024
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Semiautomated relay method and apparatus
- Patent number 12,137,183
- Issue date Nov 5, 2024
- Ultratec, Inc.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Semiautomated relay method and apparatus
- Patent number 12,136,426
- Issue date Nov 5, 2024
- Ultratec, Inc.
- Robert M Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Semiautomated relay method and apparatus
- Patent number 12,136,425
- Issue date Nov 5, 2024
- Ultratec, Inc.
- Robert M Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Presentation of communications
- Patent number 12,132,855
- Issue date Oct 29, 2024
- Sorenson IP Holdings, LLC
- Adam Montero
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Voice and speech recognition for call center feedback and quality a...
- Patent number 12,132,865
- Issue date Oct 29, 2024
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Sylvia Hernandez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods, systems, and devices for presenting an audio difficulties...
- Patent number 12,133,022
- Issue date Oct 29, 2024
- Motorola Mobility LLC
- Alexandre Novaes Olivieri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic routing using search results
- Patent number 12,124,523
- Issue date Oct 22, 2024
- Google LLC
- Michael J. LeBeau
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
EMG-based speech detection and communication
- Patent number 12,118,148
- Issue date Oct 15, 2024
- Snap Inc.
- Assif Ziv
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for intelligent call agent evaluations
- Patent number 12,113,934
- Issue date Oct 8, 2024
- FMR LLC
- Bryan Dempsey
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Automated calling system
- Patent number 12,112,755
- Issue date Oct 8, 2024
- Google LLC
- Asaf Aharoni
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Artificial intelligence based technologies for improving patient ap...
- Patent number 12,094,600
- Issue date Sep 17, 2024
- CDW LLC
- Casey Bleeker
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Processing segments or channels of sound with HRTFs
- Patent number 12,089,026
- Issue date Sep 10, 2024
- Philip Scott Lyren
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Voice and speech recognition for call center feedback and quality a...
- Patent number 12,088,761
- Issue date Sep 10, 2024
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Sylvia Hernandez
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Device, system and method for changing communication infrastructure...
- Patent number 12,081,556
- Issue date Sep 3, 2024
- MOTOROLA SOLUTIONS, INC.
- Grzegorz Gustof
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Fall detection system using a combination of accelerometer, audio i...
- Patent number 12,072,348
- Issue date Aug 27, 2024
- Nice North America LLC
- Ram David Adva Fish
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Real-time contact center speech analytics, with critical call alert...
- Patent number 12,028,486
- Issue date Jul 2, 2024
- Medallia, Inc.
- Wayne Ramprashad
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for phishing monitoring
- Patent number 12,028,478
- Issue date Jul 2, 2024
- CAPITAL ONE SERVICES, LLC
- Dwij Trivedi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods and apparatus for bypassing holds
- Patent number 12,015,736
- Issue date Jun 18, 2024
- Google LLC
- Cassandra Xia
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Detecting synthetic sounds in call audio
- Patent number 12,010,260
- Issue date Jun 11, 2024
- CAPITAL ONE SERVICES, LLC
- Meredith L. Critzer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Background audio identification for speech disambiguation
- Patent number 12,002,452
- Issue date Jun 4, 2024
- Google LLC
- Jason Sanders
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Identifying high effort statements for call center summaries
- Patent number 11,989,514
- Issue date May 21, 2024
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Generating visualizations of interactive voice response menu option...
- Patent number 11,991,309
- Issue date May 21, 2024
- Zoom Video Communications, Inc.
- Vi Dinh Chau
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Information provision system, information terminal, and information...
- Patent number 11,978,287
- Issue date May 7, 2024
- Honda Motor Co., Ltd.
- Daisuke Yamaoka
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and device for evaluating the expertise of participants duri...
- Patent number 11,956,388
- Issue date Apr 9, 2024
- MOTOROLA SOLUTIONS, INC.
- Grzegorz Gustof
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Zero latency digital assistant
- Patent number 11,954,405
- Issue date Apr 9, 2024
- Apple Inc.
- William F. Stasior
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Fraud detection in contact centers using deep learning model
- Patent number 11,949,811
- Issue date Apr 2, 2024
- Wells Fargo Bank, N.A.
- Nick A. Maiorana
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Selecting user device during communications session
- Patent number 11,949,818
- Issue date Apr 2, 2024
- Amazon Technologies, Inc.
- Jerzy Zagorski
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...
- Publication number 20240422263
- Publication date Dec 19, 2024
- State Farm Mutual Automobile Insurance Company
- Sylvia Hernandez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Artificial Intelligence Based Technologies for Improving Patient Ap...
- Publication number 20240420831
- Publication date Dec 19, 2024
- CDW LLC
- Casey Bleeker
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATED CALLING SYSTEM
- Publication number 20240412733
- Publication date Dec 12, 2024
- Google LLC
- Asaf Aharoni
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SOCIAL MEDIA APPLICATION PLATFORM (APP) FOR EXCHANGING VOICE MESSAG...
- Publication number 20240414259
- Publication date Dec 12, 2024
- Aly Kenawy
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL CENTER VOICE SYSTEM FOR USE WITH A REAL-TIME COMPLAINT IDENTIF...
- Publication number 20240380842
- Publication date Nov 14, 2024
- Bank of America Corporation
- Emad Noorizadeh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
IDENTIFYING HIGH EFFORT STATEMENTS FOR CALL CENTER SUMMARIES
- Publication number 20240378386
- Publication date Nov 14, 2024
- Capital One Services, LLC
- Aysu Ezen CAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ACTIVE VOICE LIVENESS DETECTION SYSTEM
- Publication number 20240363125
- Publication date Oct 31, 2024
- PINDROP SECURITY, INC.
- Elie KHOURY
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Smart Eyewear Device
- Publication number 20240340368
- Publication date Oct 10, 2024
- Ravi Persaud
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHODS AND APPARATUS FOR BYPASSING HOLDS
- Publication number 20240340373
- Publication date Oct 10, 2024
- Google LLC
- Cassandra Xia
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SCALABILITY FOR ONLINE DISCUSSION FORUMS
- Publication number 20240333839
- Publication date Oct 3, 2024
- Alpha Exploration Co. d/b/a/ Clubhouse
- Paul DAVISON
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20240321278
- Publication date Sep 26, 2024
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
BACKGROUND AUDIO IDENTIFICATION FOR SPEECH DISAMBIGUATION
- Publication number 20240296835
- Publication date Sep 5, 2024
- Google LLC
- Jason Sanders
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS RELATING TO GENERATING SIMULATED INTERACTIONS F...
- Publication number 20240283868
- Publication date Aug 22, 2024
- GENESYS CLOUD SERVICES, INC.
- THERESE M. FERRIS
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DETECTING SYNTHETIC SOUNDS IN CALL AUDIO
- Publication number 20240275881
- Publication date Aug 15, 2024
- Capital One Services, LLC
- Meredith L. CRITZER
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
ALTERNATE COMMUNICATION OPTIONS DURING COMMUNICATION DELAY
- Publication number 20240267461
- Publication date Aug 8, 2024
- LivePerson, Inc.
- Manoj Kithany
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Transcribing Interactive Voice Response Menu Options To Generate Vi...
- Publication number 20240267463
- Publication date Aug 8, 2024
- Zoom Video Communications, Inc.
- Vi Dinh Chau
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Connecting A User Device To An Agent Device At A Contact Center
- Publication number 20240259496
- Publication date Aug 1, 2024
- Zoom Video Communications, Inc.
- Maikl Adly Abdel-Malek Eskander
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DEVICE INDEPENDENT TEXT CAPTIONED TELEPHONE SERVICE
- Publication number 20240251035
- Publication date Jul 25, 2024
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Training An Intent Matching Engine Of A Contact Center
- Publication number 20240244136
- Publication date Jul 18, 2024
- Zoom Video Communications, Inc.
- Wei Dai
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
FRAUD DETECTION IN CONTACT CENTERS USING DEEP LEARNING MODEL
- Publication number 20240223699
- Publication date Jul 4, 2024
- Wells Fargo Bank, N.A.
- Nick A. Maiorana
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD FOR CONTROLLING A REAL-TIME CONVERSATION AND REAL-TIME COMMU...
- Publication number 20240205328
- Publication date Jun 20, 2024
- RingCentral, Inc.
- Karl KLAGHOFER
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SOURCE AGNOSTIC CALL RECORDING AND CHAT INGESTION
- Publication number 20240205330
- Publication date Jun 20, 2024
- Capital One Services, LLC
- Trent F. HODGES
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
ZERO LATENCY DIGITAL ASSISTANT
- Publication number 20240201946
- Publication date Jun 20, 2024
- Apple Inc.
- William F. STASIOR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR IMPLEMENTING SIMULTANEOUS INTERPRETATION IN C...
- Publication number 20240187529
- Publication date Jun 6, 2024
- ZTE Corporation
- Wenyan ZHANG
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Handheld Electronic Devices with Contextual Input-Output Capabilities
- Publication number 20240171932
- Publication date May 23, 2024
- Apple Inc.
- Per Haakan Linus Persson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
BREAKOUT OF PARTICIPANTS IN A CONFERENCE CALL
- Publication number 20240171620
- Publication date May 23, 2024
- Rovi Guides, Inc.
- Vikram Makam Gupta
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
HEARING ACCOMMODATION
- Publication number 20240129406
- Publication date Apr 18, 2024
- SORENSON IP HOLDINGS, LLC
- David Thomson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
LOCATION-BASED RESPONSES TO TELEPHONE REQUESTS
- Publication number 20240119936
- Publication date Apr 11, 2024
- Google LLC
- Gudmundur HAFSTEINSSON
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and methods for easy, secure, error free and controlled info...
- Publication number 20240121339
- Publication date Apr 11, 2024
- Krishna Koravadi
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AUTOMATIC REDACTION AND UN-REDACTION OF DOCUMENTS
- Publication number 20240106931
- Publication date Mar 28, 2024
- WOEI CHYUAN TAN
- G06 - COMPUTING CALCULATING COUNTING

using speech recognition

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Tool for annotating and reviewing audio conversations

Systems and methods for operating an interactive voice response system

Intelligent voice interface for handling out-of-context dialog

Semiautomated relay method and apparatus

Semiautomated relay method and apparatus

Semiautomated relay method and apparatus

Presentation of communications

Voice and speech recognition for call center feedback and quality a...

Methods, systems, and devices for presenting an audio difficulties...

Automatic routing using search results

EMG-based speech detection and communication

Systems and methods for intelligent call agent evaluations

Automated calling system

Artificial intelligence based technologies for improving patient ap...

Processing segments or channels of sound with HRTFs

Voice and speech recognition for call center feedback and quality a...

Device, system and method for changing communication infrastructure...

Fall detection system using a combination of accelerometer, audio i...

Real-time contact center speech analytics, with critical call alert...

Systems and methods for phishing monitoring

Methods and apparatus for bypassing holds

Detecting synthetic sounds in call audio

Background audio identification for speech disambiguation

Identifying high effort statements for call center summaries

Generating visualizations of interactive voice response menu option...

Information provision system, information terminal, and information...

Method and device for evaluating the expertise of participants duri...

Zero latency digital assistant

Fraud detection in contact centers using deep learning model

Selecting user device during communications session

Patents Applicationslast 30 patents

VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...

Artificial Intelligence Based Technologies for Improving Patient Ap...

AUTOMATED CALLING SYSTEM

SOCIAL MEDIA APPLICATION PLATFORM (APP) FOR EXCHANGING VOICE MESSAG...

CALL CENTER VOICE SYSTEM FOR USE WITH A REAL-TIME COMPLAINT IDENTIF...

IDENTIFYING HIGH EFFORT STATEMENTS FOR CALL CENTER SUMMARIES

ACTIVE VOICE LIVENESS DETECTION SYSTEM

Smart Eyewear Device

METHODS AND APPARATUS FOR BYPASSING HOLDS

SCALABILITY FOR ONLINE DISCUSSION FORUMS

SEMIAUTOMATED RELAY METHOD AND APPARATUS

BACKGROUND AUDIO IDENTIFICATION FOR SPEECH DISAMBIGUATION

SYSTEMS AND METHODS RELATING TO GENERATING SIMULATED INTERACTIONS F...

DETECTING SYNTHETIC SOUNDS IN CALL AUDIO

ALTERNATE COMMUNICATION OPTIONS DURING COMMUNICATION DELAY

Transcribing Interactive Voice Response Menu Options To Generate Vi...

Connecting A User Device To An Agent Device At A Contact Center

DEVICE INDEPENDENT TEXT CAPTIONED TELEPHONE SERVICE

Training An Intent Matching Engine Of A Contact Center

FRAUD DETECTION IN CONTACT CENTERS USING DEEP LEARNING MODEL

METHOD FOR CONTROLLING A REAL-TIME CONVERSATION AND REAL-TIME COMMU...

SOURCE AGNOSTIC CALL RECORDING AND CHAT INGESTION

ZERO LATENCY DIGITAL ASSISTANT

METHOD AND SYSTEM FOR IMPLEMENTING SIMULTANEOUS INTERPRETATION IN C...

Handheld Electronic Devices with Contextual Input-Output Capabilities

BREAKOUT OF PARTICIPANTS IN A CONFERENCE CALL

HEARING ACCOMMODATION

LOCATION-BASED RESPONSES TO TELEPHONE REQUESTS

System and methods for easy, secure, error free and controlled info...

AUTOMATIC REDACTION AND UN-REDACTION OF DOCUMENTS