using speech recognition

Industry

CPC
H04M2201/40

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Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems

Current Industry

H04M2201/40using speech recognition

Industries

Patents Grantslast 30 patents

Information Patent Grant
Identifying high effort statements for call center summaries
- Patent number 12,367,345
- Issue date Jul 22, 2025
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Audio handler for intelligent voice interface
- Patent number 12,363,225
- Issue date Jul 15, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System, method and apparatus for communication with occupants of a...
- Patent number 12,363,218
- Issue date Jul 15, 2025
- Eddie B. Lofton
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Voicemail as a message delivered to the device
- Patent number 12,348,676
- Issue date Jul 1, 2025
- AT&T Intellectual Property I, L.P.
- Sreejith Menon
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for the asynchronous detection of on hold time...
- Patent number 12,348,674
- Issue date Jul 1, 2025
- Outbound AI Inc.
- Ronen Reouveni
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Training an intent matching engine of a contact center
- Patent number 12,341,929
- Issue date Jun 24, 2025
- Zoom Communications, Inc.
- Wei Dai
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Fraud detection in contact centers using deep learning model
- Patent number 12,335,440
- Issue date Jun 17, 2025
- Wells Fargo Bank, N.A.
- Nick A. Maiorana
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Device independent text captioned telephone service
- Patent number 12,335,437
- Issue date Jun 17, 2025
- Ultratec, Inc.
- Robert M Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Active call lawful interception and preservation technique
- Patent number 12,335,434
- Issue date Jun 17, 2025
- Mitel Networks Corporation
- Venkata Ajaresh Gudipati
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Breakout of participants in a conference call
- Patent number 12,323,473
- Issue date Jun 3, 2025
- ADEIA GUIDES INC.
- Vikram Makam Gupta
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method, apparatus, system, electronic device for processing informa...
- Patent number 12,322,394
- Issue date Jun 3, 2025
- Beijing Baidu Netcom Science and Technology Co., Ltd
- Xingbiao Li
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Emotionally aware intelligent voice interface
- Patent number 12,309,319
- Issue date May 20, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interactive routing of data communications
- Patent number 12,309,325
- Issue date May 20, 2025
- 8x8, Inc.
- Ali Arsanjani
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods and systems for an emergency response digital assistant
- Patent number 12,301,756
- Issue date May 13, 2025
- RAPIDSOS, INC.
- James Patrick Olejar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for a multitenancy telephone network
- Patent number 12,301,766
- Issue date May 13, 2025
- TWILIO INC.
- Jeff Lawson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Connecting a supervisor device to a contact center engagement
- Patent number 12,282,880
- Issue date Apr 22, 2025
- Zoom Communications, Inc.
- Jin Li
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call center voice system for use with a real-time complaint identif...
- Patent number 12,278,926
- Issue date Apr 15, 2025
- Bank of America Corporation
- Emad Noorizadeh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Creating a cinematic storytelling experience using network-addressa...
- Patent number 12,278,859
- Issue date Apr 15, 2025
- Google LLC
- Alexander Rothera
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Joining users to communications via voice commands
- Patent number 12,260,153
- Issue date Mar 25, 2025
- Amazon Technologies, Inc.
- Ty Loren Carlson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Targeted generative AI from merged communication transcripts
- Patent number 12,254,880
- Issue date Mar 18, 2025
- LivePerson, Inc.
- Amit Mishra
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Alternate communication options during communication delay
- Patent number 12,250,343
- Issue date Mar 11, 2025
- LivePerson, Inc.
- Manoj Kithany
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Accessory for a voice-controlled device
- Patent number 12,236,955
- Issue date Feb 25, 2025
- Amazon Technologies, Inc.
- Zoe Adams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call review tool for intelligent voice interface
- Patent number 12,212,712
- Issue date Jan 28, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for managing an incident call
- Patent number 12,212,713
- Issue date Jan 28, 2025
- MOTOROLA SOLUTIONS, INC.
- Melanie King
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Detection and prevention of inmate to inmate message relay
- Patent number 12,198,214
- Issue date Jan 14, 2025
- GLOBAL TEL*LINK CORPORATION
- Stephen L. Hodge
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call assistance using contact suggestions
- Patent number 12,200,160
- Issue date Jan 14, 2025
- Apple Inc.
- Catherine Jane Vilhauer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Transcription presentation of communication sessions
- Patent number 12,190,889
- Issue date Jan 7, 2025
- SORENSON IP HOLDINGS, LLC
- Michael Holm
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Data analysis, filter and presentation techniques for call manageme...
- Patent number 12,184,817
- Issue date Dec 31, 2024
- United Services Automobile Association (USAA)
- Gregory David Hansen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for computerized interactive skill training
- Patent number 12,175,394
- Issue date Dec 24, 2024
- Breakthrough PerformanceTech, LLC
- Martin L. Cohen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Tool for annotating and reviewing audio conversations
- Patent number 12,166,919
- Issue date Dec 10, 2024
- TWILIO INC.
- Tyler Cole
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250239261
- Publication date Jul 24, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Establishing A Contact Center Session Based On An Updated Sentiment...
- Publication number 20250217751
- Publication date Jul 3, 2025
- Zoom Communications, Inc.
- Jin Li
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
QUALITY ALERTING FOR COMPUTER-AIDED DISPATCH SYSTEMS
- Publication number 20250211681
- Publication date Jun 26, 2025
- MOTOROLA SOLUTIONS, INC
- Mariya Bondareva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD, APPARATUS, SYSTEM, ELECTRONIC DEVICE FOR PROCESSING INFORMA...
- Publication number 20250182762
- Publication date Jun 5, 2025
- Beijing Baidu Netcom Science and Technology CO., Ltd.
- Xingbiao Li
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
REPORT ASSISTING DEVICE, COMMUNICATION TERMINAL, REPORT ASSISTING M...
- Publication number 20250168277
- Publication date May 22, 2025
- NEC Corporation
- Takeshi HISHIYAMA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
AUTOMATED LEARNING SYSTEM ACCESSIBLE VIA TELEPHONIC COMMUNICATIONS
- Publication number 20250131841
- Publication date Apr 24, 2025
- Cristian Alexander Pineda
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
FRAMEWORK FOR MODALITY CONVERSION BETWEEN PHONE AND CHAT CONVERSATIONS
- Publication number 20250126207
- Publication date Apr 17, 2025
- Richard Zhu
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUDIO LIMITING IN CALL DOWNLINK ALGORITHM
- Publication number 20250124941
- Publication date Apr 17, 2025
- HARMAN INTERNATIONAL INDUSTRIES, INCORPORATED
- Yuanru DUAN
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Call Review Tool for Intelligent Voice Interface
- Publication number 20250126203
- Publication date Apr 17, 2025
- State Farm Mutual Automobile Insurance Company
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD FOR COMMUNICATION BETWEEN VOICE AGENTS AND ELECTRONIC DEVICE...
- Publication number 20250126206
- Publication date Apr 17, 2025
- Samsung Electronics Co., Ltd.
- Sangheon KIM
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VOICE INTERACTION WITH AI MODELS
- Publication number 20250118297
- Publication date Apr 10, 2025
- Mia Labs Inc.
- Kelvin Quoc Pho
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250118305
- Publication date Apr 10, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250104714
- Publication date Mar 27, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR SUPPORTING CONTACT CENTER
- Publication number 20250097348
- Publication date Mar 20, 2025
- Hitachi, Ltd
- Takashi SUMIYOSHI
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CALL ASSISTANCE USING CONTACT SUGGESTIONS
- Publication number 20250097337
- Publication date Mar 20, 2025
- Apple Inc.
- Catherine Jane VILHAUER
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
EMG-BASED SPEECH DETECTION AND COMMUNICATION
- Publication number 20250085780
- Publication date Mar 13, 2025
- Snap Inc.
- Assif Ziv
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Intelligent Voice Interface for Handling Out-of-Context Dialog
- Publication number 20250088590
- Publication date Mar 13, 2025
- State Farm Mutual Automobile Insurance Company
- Duane Lee Marzinzik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PROMPTING LANGUAGE MODELS TO SELECT API CALLS
- Publication number 20250078822
- Publication date Mar 6, 2025
- ASAPP, INC
- Hugh Nicholas Perkins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250069601
- Publication date Feb 27, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD/SYSTEM TO IDENTIFY, EXTRACT, AND CONVEY KEY WORDS, PHRASES,...
- Publication number 20250069386
- Publication date Feb 27, 2025
- Intrado Life & Safety, Inc.
- Adan K. Pope
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MACHINE LEARNING TECHNIQUES FOR INTENT-BASED ROUTING OF CALLER COMM...
- Publication number 20250063120
- Publication date Feb 20, 2025
- Wayfair LLC
- Duncan Renfrow-Symon
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
COMPUTER-BASED SYSTEMS CONFIGURED TO MONITOR A COMMUNICATION SESSIO...
- Publication number 20250063118
- Publication date Feb 20, 2025
- Capital One Services, LLC
- Joshua Edwards
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CAPTIONED TELEPHONE SERVICE SYSTEM FOR DETECTING AND ALERTING PEERS...
- Publication number 20250047783
- Publication date Feb 6, 2025
- Mezmo Corporation
- Haesung LEE
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250037719
- Publication date Jan 30, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS
- Publication number 20250030797
- Publication date Jan 23, 2025
- Twilio Inc.
- Tyler Cole
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATIC ROUTING USING SEARCH RESULTS
- Publication number 20250028771
- Publication date Jan 23, 2025
- Google LLC
- Michael J. LeBeau
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PERSONAL SAFETY SYSTEM
- Publication number 20250030791
- Publication date Jan 23, 2025
- Run Segura LLC
- Randy Nordlund
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
IDENTIFICATION AND PREVENTION OF SENSITIVE INFORMATION EXPOSURE IN...
- Publication number 20250030795
- Publication date Jan 23, 2025
- International Business Machines Corporation
- Manu K M
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...
- Publication number 20250023985
- Publication date Jan 16, 2025
- State Farm Mutual Automobile Insurance Company
- Sylvia Hernandez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SEMIAUTOMATED RELAY METHOD AND APPARATUS
- Publication number 20250008020
- Publication date Jan 2, 2025
- ULTRATEC, INC.
- Robert M. Engelke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

using speech recognition

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Identifying high effort statements for call center summaries

Audio handler for intelligent voice interface

System, method and apparatus for communication with occupants of a...

Voicemail as a message delivered to the device

Systems and methods for the asynchronous detection of on hold time...

Training an intent matching engine of a contact center

Fraud detection in contact centers using deep learning model

Device independent text captioned telephone service

Active call lawful interception and preservation technique

Breakout of participants in a conference call

Method, apparatus, system, electronic device for processing informa...

Emotionally aware intelligent voice interface

Interactive routing of data communications

Methods and systems for an emergency response digital assistant

Method and system for a multitenancy telephone network

Connecting a supervisor device to a contact center engagement

Call center voice system for use with a real-time complaint identif...

Creating a cinematic storytelling experience using network-addressa...

Joining users to communications via voice commands

Targeted generative AI from merged communication transcripts

Alternate communication options during communication delay

Accessory for a voice-controlled device

Call review tool for intelligent voice interface

Method and system for managing an incident call

Detection and prevention of inmate to inmate message relay

Call assistance using contact suggestions

Transcription presentation of communication sessions

Data analysis, filter and presentation techniques for call manageme...

Systems and methods for computerized interactive skill training

Tool for annotating and reviewing audio conversations

Patents Applicationslast 30 patents

SEMIAUTOMATED RELAY METHOD AND APPARATUS

Establishing A Contact Center Session Based On An Updated Sentiment...

QUALITY ALERTING FOR COMPUTER-AIDED DISPATCH SYSTEMS

METHOD, APPARATUS, SYSTEM, ELECTRONIC DEVICE FOR PROCESSING INFORMA...

REPORT ASSISTING DEVICE, COMMUNICATION TERMINAL, REPORT ASSISTING M...

AUTOMATED LEARNING SYSTEM ACCESSIBLE VIA TELEPHONIC COMMUNICATIONS

FRAMEWORK FOR MODALITY CONVERSION BETWEEN PHONE AND CHAT CONVERSATIONS

SYSTEM AND METHOD FOR AUDIO LIMITING IN CALL DOWNLINK ALGORITHM

Call Review Tool for Intelligent Voice Interface

METHOD FOR COMMUNICATION BETWEEN VOICE AGENTS AND ELECTRONIC DEVICE...

VOICE INTERACTION WITH AI MODELS

SEMIAUTOMATED RELAY METHOD AND APPARATUS

SEMIAUTOMATED RELAY METHOD AND APPARATUS

SYSTEM AND METHOD FOR SUPPORTING CONTACT CENTER

CALL ASSISTANCE USING CONTACT SUGGESTIONS

EMG-BASED SPEECH DETECTION AND COMMUNICATION

Intelligent Voice Interface for Handling Out-of-Context Dialog

PROMPTING LANGUAGE MODELS TO SELECT API CALLS

SEMIAUTOMATED RELAY METHOD AND APPARATUS

METHOD/SYSTEM TO IDENTIFY, EXTRACT, AND CONVEY KEY WORDS, PHRASES,...

MACHINE LEARNING TECHNIQUES FOR INTENT-BASED ROUTING OF CALLER COMM...

COMPUTER-BASED SYSTEMS CONFIGURED TO MONITOR A COMMUNICATION SESSIO...

CAPTIONED TELEPHONE SERVICE SYSTEM FOR DETECTING AND ALERTING PEERS...

SEMIAUTOMATED RELAY METHOD AND APPARATUS

TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS

AUTOMATIC ROUTING USING SEARCH RESULTS

PERSONAL SAFETY SYSTEM

IDENTIFICATION AND PREVENTION OF SENSITIVE INFORMATION EXPOSURE IN...

VOICE AND SPEECH RECOGNITION FOR CALL CENTER FEEDBACK AND QUALITY A...

SEMIAUTOMATED RELAY METHOD AND APPARATUS