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H04M2203/252
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ELECTRICITY
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Electric communication
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TELEPHONIC COMMUNICATION
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Aspects of automatic or semi-automatic exchanges
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H04M2203/252
where a voice mode is enhanced with visual information
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Patents Grants
last 30 patents
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Patent Grant
Systems and methods for operating an interactive voice response system
Patent number
12,155,793
Issue date
Nov 26, 2024
Celligence International LLC
Pavan Agarwal
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Displaying a textual message based on configuration of the user equ...
Patent number
11,582,344
Issue date
Feb 14, 2023
Kingstar Technologies, Inc.
Adrian Buckley
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Presentation of communications
Patent number
11,482,240
Issue date
Oct 25, 2022
SORENSON IP HOLDINGS, LLC
Brian Chevrier
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Systems and methods for operating an interactive voice response system
Patent number
11,363,140
Issue date
Jun 14, 2022
Celligence International LLC
Pavan Agarwal
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Telecommunication traffic allocation method and apparatus, and elec...
Patent number
11,272,060
Issue date
Mar 8, 2022
ALIPAY (HANGZHOU) INFORMATION TECHNOLOGY CO., LTD.
Xiquan Zhu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Graphical rendering for interactive voice response (IVR)
Patent number
10,979,568
Issue date
Apr 13, 2021
International Business Machines Corporation
Cindy Han Lu
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System for automatic text messaging
Patent number
10,965,817
Issue date
Mar 30, 2021
Adam Stokes
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for voice networking
Patent number
10,904,179
Issue date
Jan 26, 2021
Stephen Davies
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Simultaneous voice and data content driven commercial data platform
Patent number
10,904,382
Issue date
Jan 26, 2021
Trysit Nitidharmatut
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Interaction management system and methods of use
Patent number
10,841,426
Issue date
Nov 17, 2020
James Harmon Barnett
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Interactive voice response interface for webpage navigation
Patent number
10,782,930
Issue date
Sep 22, 2020
PayPal, Inc.
Vaibhav Pujari
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Simultaneous voice and data content driven commercial data platform
Patent number
10,764,428
Issue date
Sep 1, 2020
Trysit Nitidharmatut
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Virtual conference room for telephonic conferencing
Patent number
10,686,940
Issue date
Jun 16, 2020
Lenovo (Singapore) Pte. Ltd.
Amy Leigh Rose
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System, method, and program for providing information
Patent number
10,645,210
Issue date
May 5, 2020
Optim Corporation
Shunji Sugaya
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automatic visual display of audibly presented options to increase u...
Patent number
10,579,330
Issue date
Mar 3, 2020
Microsoft Technology Licensing, LLC
Anirudh Koul
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Central unit for a conferencing system
Patent number
10,523,819
Issue date
Dec 31, 2019
TELEVIC CONFERENCE NV
Luc Rottiers
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Media channel management apparatus for network communications sessions
Patent number
10,476,917
Issue date
Nov 12, 2019
Vincent Pirat
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Information processing system, information processing terminal, and...
Patent number
10,455,074
Issue date
Oct 22, 2019
NEC Corporation
Mitsunori Morisaki
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for speech behavior visualization and gamifica...
Patent number
10,438,611
Issue date
Oct 8, 2019
Cogito Corporation
Joshua Feast
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Conversation assistant
Patent number
10,368,211
Issue date
Jul 30, 2019
Ahmed Tewfik Bouzid
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automatically delaying playback of a message
Patent number
10,313,502
Issue date
Jun 4, 2019
SORENSON IP HOLDINGS, LLC
Michael Stimpson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Interactive voice response interface for webpage navigation
Patent number
10,235,132
Issue date
Mar 19, 2019
PayPal, Inc.
Vaibhav Pujari
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Recording system for generating a transcript of a dialogue
Patent number
10,204,641
Issue date
Feb 12, 2019
ECONIQ LIMITED
Stephen Ryan
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Personalizing the audio visual experience during telecommunications
Patent number
10,178,227
Issue date
Jan 8, 2019
International Business Machines Corporation
Alok K. Singh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for voice networking
Patent number
10,164,921
Issue date
Dec 25, 2018
Stephen Davies
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Adjustable interactive voice response system and methods of using same
Patent number
10,154,144
Issue date
Dec 11, 2018
Walmart Apollo, LLC
Jose Casasola
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Virtual queuing system
Patent number
10,148,817
Issue date
Dec 4, 2018
VIRTUALQ GMBH
Niels Arndt Liebisch
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Electronic device and control method thereof
Patent number
10,149,329
Issue date
Dec 4, 2018
Samsung Electronics Co., Ltd.
Chang-geun Yu
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Simultaneous visual and telephonic access to interactive informatio...
Patent number
10,123,186
Issue date
Nov 6, 2018
AT&T Intellectual Property I, L.P.
Robert A. Koch
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Systems and methods for availing multiple input channels in a voice...
Patent number
10,104,230
Issue date
Oct 16, 2018
International Business Machines Corporation
Arun Kumar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
TELECOMMUNICATION TRAFFIC ALLOCATION METHOD AND APPARATUS, AND ELEC...
Publication number
20220006902
Publication date
Jan 6, 2022
ALIPAY (HANGZHOU) INFORMATION TECHNOLOGY CO., LTD.
Xiquan ZHU
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEMS AND METHODS FOR OPERATING AN INTERACTIVE VOICE RESPONSE SYSTEM
Publication number
20210281682
Publication date
Sep 9, 2021
PAG Financial International LLC
Pavan Agarwal
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
DISPLAYING A TEXTUAL MESSAGE BASED ON CONFIGURATION OF THE USER EQU...
Publication number
20210051229
Publication date
Feb 18, 2021
Kingstar Technologies, Inc.
Adrian Buckley
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Simultaneous Voice and Data Content Driven Commercial Data Platform
Publication number
20200137225
Publication date
Apr 30, 2020
Trysit Nitidharmatut
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM, METHOD, AND PROGRAM FOR PROVIDING INFORMATION
Publication number
20200014785
Publication date
Jan 9, 2020
OPTIM CORPORATION
Shunji SUGAYA
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
INTERACTIVE VOICE RESPONSE INTERFACE FOR WEBPAGE NAVIGATION
Publication number
20190278563
Publication date
Sep 12, 2019
PAYPAL, INC.
Vaibhav Pujari
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and Method for Voice Networking
Publication number
20190116145
Publication date
Apr 18, 2019
Stephen Davies
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTOMATICALLY DELAYING PLAYBACK OF A MESSAGE
Publication number
20180255163
Publication date
Sep 6, 2018
SORENSON IP HOLDINGS, LLC
Michael Stimpson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND APPARATUS FOR SPEECH BEHAVIOR VISUALIZATION AND GAMIFICA...
Publication number
20180197565
Publication date
Jul 12, 2018
Cogito Health Inc.
Joshua Feast
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Personal Audio Lifestyle Analytics and Behavior Modification Feedback
Publication number
20180054688
Publication date
Feb 22, 2018
Dolby Laboratories Licensing Corporation
Richard J. CARTWRIGHT
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
ADJUSTABLE INTERACTIVE VOICE RESPONSE SYSTEM
Publication number
20170331955
Publication date
Nov 16, 2017
Wal-Mart Stores, Inc.
Jose Casasola
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
ADJUSTABLE INTERACTIVE VOICE RESPONSE SYSTEM AND METHODS OF USING SAME
Publication number
20170331956
Publication date
Nov 16, 2017
Wal-Mart Stores, Inc.
Jose Casasola
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
MEDIA CHANNEL MANAGEMENT APPARATUS FOR NETWORK COMMUNICATIONS SESSIONS
Publication number
20170149844
Publication date
May 25, 2017
Genesys Telecommunications Laboratories, Inc.
Vincent Pirat
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
MULTIMODAL INTERACTIVE VOICE RESPONSE SYSTEM
Publication number
20170118349
Publication date
Apr 27, 2017
Genesys Telecommunications Laboratories, Inc.
Michael Jerry Saylor
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
ELECTRONIC DEVICE AND CONTROL METHOD THEREOF
Publication number
20170094704
Publication date
Mar 30, 2017
Samsung Electronics Co., Ltd.
Chang-geun YU
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD, APPARATUS AND COMPUTER-READABLE MEDIUM FOR TRAVEL PATH COND...
Publication number
20170013116
Publication date
Jan 12, 2017
Xiaomi Inc.
Liang Zhang
G01 - MEASURING TESTING
Information
Patent Application
EFFICIENT ALLOCATION AND USAGE OF COMMUNICATION CHANNELS FOR TEXT S...
Publication number
20160234384
Publication date
Aug 11, 2016
Kent S. Charugundla
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
CONVERSATION ASSISTANT
Publication number
20160135025
Publication date
May 12, 2016
Angel.com Incorporated
Ahmed Tewfik Bouzid
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Delivery Of Visual Voice Mail
Publication number
20160112570
Publication date
Apr 21, 2016
AT&T INTELLECTUAL PROPERTY I LP
Venson M. Shaw
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PRESENCE ENABLED CALL CENTER
Publication number
20140348321
Publication date
Nov 27, 2014
VERIZON PATENT AND LICENSING INC.
Gowtham Javaregowda
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SPEECH FRAGMENT DETECTION FOR MANAGEMENT OF INTERACTION IN A REMOTE...
Publication number
20140278399
Publication date
Sep 18, 2014
POLYCOM, INC.
Jeffrey C. Rodman
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SIMULTANEOUS VISUAL AND TELEPHONIC ACCESS TO INTERACTIVE INFORMATIO...
Publication number
20140254437
Publication date
Sep 11, 2014
AT&T INTELLECTUAL PROPERTY I, L.P.
Robert A. KOCH
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
VISUAL IVR DIRECTORY SYSTEM
Publication number
20140126707
Publication date
May 8, 2014
Rupesh Jayesh Patel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DYNAMIC ADJUSTMENT OF RECOMMENDATIONS USING A CONVERSATION ASSISTANT
Publication number
20140037076
Publication date
Feb 6, 2014
ANGEL.COM
Ahmed Tewfik Bouzid
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Conversation Assistant
Publication number
20140038578
Publication date
Feb 6, 2014
ANGEL.COM
Ahmed Tewfik Bouzid
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Preloading Contextual Information for Applications Using a Conversa...
Publication number
20140037075
Publication date
Feb 6, 2014
ANGEL.COM
Ahmed Tewfik Bouzid
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
GUIDING CALLS VIA GRAPHICAL USER INTERFACE
Publication number
20130343535
Publication date
Dec 26, 2013
VERIZON PATENT AND LICENSING INC.
Amit Singh
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Call Queues with Audiovisual and Interactive Content
Publication number
20130343532
Publication date
Dec 26, 2013
Microsoft Corporation
Barrington A. Castle
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEMS AND METHODS FOR STRUCTURED VOICE INTERACTION FACILITATED BY...
Publication number
20130336467
Publication date
Dec 19, 2013
Alexander J. Cohen
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
Data Communication
Publication number
20130329873
Publication date
Dec 12, 2013
Philip PEARL
H04 - ELECTRIC COMMUNICATION TECHNIQUE