where the visual mode comprises menus

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H04M2203/254

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Parent Industries

HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M2203/00Aspects of automatic or semi-automatic exchanges

Current Industry

H04M2203/254where the visual mode comprises menus

Industries

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Patents Grantslast 30 patents

Information Patent Grant
Message transmission using an IVR system
- Patent number 12,101,437
- Issue date Sep 24, 2024
- Zhuangzi Li and Associates
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for providing multi-modal interaction via user...
- Patent number 12,010,267
- Issue date Jun 11, 2024
- Verizon Patent and Licensing Inc.
- Goldstein D. Daniel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for providing multi-modal interaction via user...
- Patent number 11,575,785
- Issue date Feb 7, 2023
- Verizon Patent and Licensing Inc.
- Goldstein D. Daniel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Visual translation for telephone commands
- Patent number 11,336,768
- Issue date May 17, 2022
- Zhuangzi Li and Associates
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for providing multi-modal interaction via user...
- Patent number 11,134,149
- Issue date Sep 28, 2021
- Verizon Patent and Licensing Inc.
- Goldstein D. Daniel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for accessing an active call bar for a graphically interacti...
- Patent number 11,019,209
- Issue date May 25, 2021
- TALKDESK, INC.
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System of graphical programming for an interactive voice response s...
- Patent number 11,012,567
- Issue date May 18, 2021
- TALKDESK, INC.
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Visual translation for an IVR system
- Patent number 11,012,561
- Issue date May 18, 2021
- Zhuangzi Li and Associates
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method, device and system for communicating with call center
- Patent number 10,938,987
- Issue date Mar 2, 2021
- Tencent Technology (Shenzhen) Company Limited
- Yuzhang Lin
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for an incident management framework for user care
- Patent number 10,785,373
- Issue date Sep 22, 2020
- Walmart Apollo, LLC
- Nitin Bhalchandra Padalkar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Information retrieval and display for an IVR system
- Patent number 10,764,436
- Issue date Sep 1, 2020
- Zhuangzi Li and Associates
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Remote information retrieval and display for an IVR system
- Patent number 10,681,211
- Issue date Jun 9, 2020
- Zhuangzi Li and Associates
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method, device and system for communicating with call center
- Patent number 10,659,608
- Issue date May 19, 2020
- Tencent Technology (Shenzhen) Company Limited
- Yuzhang Lin
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatic visual display of audibly presented options to increase u...
- Patent number 10,579,330
- Issue date Mar 3, 2020
- Microsoft Technology Licensing, LLC
- Anirudh Koul
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and apparatus for storing phone number, and method and appar...
- Patent number 10,425,532
- Issue date Sep 24, 2019
- Huawei Technologies Co., Ltd.
- Fen Yang
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Bridge for non-voice communications user interface to voice-enabled...
- Patent number 10,382,624
- Issue date Aug 13, 2019
- Speech-Soft Solutions Inc.
- Randy G. Goldberg
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Information retrieval and display for an IVR system
- Patent number 10,334,104
- Issue date Jun 25, 2019
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call processing method and device
- Patent number 10,165,097
- Issue date Dec 25, 2018
- XI'AN ZHONGXING NEW SOFTWARE CO., LTD
- Xin Jia
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method for visualizing an IVR system
- Patent number 9,794,406
- Issue date Oct 17, 2017
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for telephone communication
- Patent number 9,706,030
- Issue date Jul 11, 2017
- MOBILE SYNERGY SOLUTIONS, LLC
- Zigmund Bluvband
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Voice response processing
- Patent number 9,560,199
- Issue date Jan 31, 2017
- Genesys Telecommunications Laboratories, Inc.
- Vladimir Mezhibovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for providing multimedia portal contents and addi...
- Patent number 9,313,324
- Issue date Apr 12, 2016
- Samsung Electronics Co., Ltd.
- Hyung-Sop Song
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamically-changing IVR tree
- Patent number 9,258,416
- Issue date Feb 9, 2016
- AT&T Intellectual Property I, L.P.
- Dale Malik
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for supporting self service and associated agent-...
- Patent number 9,008,288
- Issue date Apr 14, 2015
- Jacada Inc.
- Gideon Hollander
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Telephone feature selection based on features received from a servi...
- Patent number 8,913,605
- Issue date Dec 16, 2014
- Verizon Patent and Licensing Inc.
- Dennis Joseph Houle
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for visual presentation and selection of IVR menu
- Patent number 8,867,708
- Issue date Oct 21, 2014
- Tal Lavian
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems, methods, and computer programs for transitioning from a ph...
- Patent number 8,861,704
- Issue date Oct 14, 2014
- American Teleconferencing Services, Ltd.
- Boland T. Jones
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for enhanced communications via small data rate c...
- Patent number 8,798,585
- Issue date Aug 5, 2014
- Shorthand Mobile, Inc.
- John G. McDonough
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for visual presentation and selection of IVR menu
- Patent number 8,731,148
- Issue date May 20, 2014
- Tal Lavian
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for visual presentation and selection of IVR menu
- Patent number 8,687,777
- Issue date Apr 1, 2014
- Tal Lavian
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
LANGUAGE TRANSLATION FOR SMARTPHONE APPLICATIONS
- Publication number 20250016268
- Publication date Jan 9, 2025
- ZHUANGZI LI AND ASSOCIATES
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TRANSMISSION AND VISUALIZATION OF INTERACTIVE VOICE RESPONSE MENUS
- Publication number 20240267460
- Publication date Aug 8, 2024
- International Business Machines Corporation
- Mauro Marzorati
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Selectable Controls for Interactive Voice Response Systems
- Publication number 20240040039
- Publication date Feb 1, 2024
- Google LLC
- Brandon Charles Barbello
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR PROVIDING MULTI-MODAL INTERACTION VIA USER...
- Publication number 20230156121
- Publication date May 18, 2023
- VERIZON PATENT AND LICENSING INC.
- Goldstein D. Daniel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MESSAGE TRANSMISSION USING AN IVR SYSTEM
- Publication number 20220279068
- Publication date Sep 1, 2022
- ZHUANGZI LI AND ASSOCIATES
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR PROVIDING MULTI-MODAL INTERACTION VIA USER...
- Publication number 20210400137
- Publication date Dec 23, 2021
- VERIZON PATENT AND LICENSING INC.
- Goldstein D. Daniel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VISUAL TRANSLATION FOR TELEPHONE COMMANDS
- Publication number 20210274042
- Publication date Sep 2, 2021
- ZHUANGZI LI AND ASSOCIATES
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMPUTERIZED SYSTEM FOR CUSTOMER JOURNEY SCORING FOR A GRAPHICALLY...
- Publication number 20210084161
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM OF GRAPHICAL PROGRAMMING FOR AN INTERACTIVE VOICE RESPONSE S...
- Publication number 20210084169
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM FOR ACCESSING AN ACTIVE CALL BAR FOR A GRAPHICALLY INTERACTI...
- Publication number 20210084163
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM FOR DEVELOPING LANDING PAGES FOR REPORTING IN A GRAPHICALLY...
- Publication number 20210084166
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMPUTERIZED TRANSLATION SYSTEM IN A GRAPHICALLY INTERACTIVE VOICE...
- Publication number 20210084167
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM FOR MONITORING ACROSS OMNI-CHANNEL INPUTS IN A GRAPHICALLY I...
- Publication number 20210084168
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM OF CHANNEL SWITCHING IN A GRAPHICALLY INTERACTIVE VOICE RESP...
- Publication number 20210084170
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMPUTERIZED SYSTEM FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SY...
- Publication number 20210084162
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DATA PROCESSING SYSTEM FOR OMNI-CHANNEL INPUTS IN A GRAPHICALLY INT...
- Publication number 20210084165
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
WEIGHTED TRAFFIC SPLITTER SYSTEM FOR A GRAPHICALLY INTERACTIVE VOIC...
- Publication number 20210084164
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VISUAL TRANSLATION FOR AN IVR SYSTEM
- Publication number 20200404099
- Publication date Dec 24, 2020
- ZHUANGZI LI AND ASSOCIATES
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ENHANCED CONTROLS FOR A COMPUTER BASED ON STATES COMMUNICATED WITH...
- Publication number 20200382646
- Publication date Dec 3, 2020
- Microsoft Technology Licensing, LLC
- Sandhya RAO
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD, DEVICE AND SYSTEM FOR COMMUNICATING WITH CALL CENTER
- Publication number 20200228652
- Publication date Jul 16, 2020
- TENCENT TECHNOLOGY (SHENZHEN) COMPANY LIMITED
- Yuzhang LIN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND APPARATUS FOR DATA CHANNEL AUGMENTED VOICE TELEPHONY SYS...
- Publication number 20200153961
- Publication date May 14, 2020
- Millind Mittal
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INFORMATION RETRIEVAL AND DISPLAY FOR AN IVR SYSTEM
- Publication number 20190387097
- Publication date Dec 19, 2019
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
REMOTE INFORMATION RETRIEVAL AND DISPLAY FOR AN IVR SYSTEM
- Publication number 20190320066
- Publication date Oct 17, 2019
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Bridge for Non-Voice Communications User Interface to Voice-Enabled...
- Publication number 20180255180
- Publication date Sep 6, 2018
- Speech-Soft Solutions LLC
- Randy G. Goldberg
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR VISUAL PRESENTATION AND SELECTION OF IVR MENU
- Publication number 20180146090
- Publication date May 24, 2018
- Tal Lavian
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INFORMATION RETRIEVAL AND DISPLAY FOR AN IVR SYSTEM
- Publication number 20180054522
- Publication date Feb 22, 2018
- Zhuangzi Li
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CONDITIONED TRIGGERING OF INTERACTIVE APPLICATIONS
- Publication number 20170331945
- Publication date Nov 16, 2017
- DIAL ONCE IP LIMITED
- Charles DUNSTON
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND APPARATUS FOR DATA CHANNEL AUGMENTED VOICE TELEPHONY SY...
- Publication number 20170279963
- Publication date Sep 28, 2017
- Millind Mittal
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR VISUAL PRESENTATION AND SELECTION OF IVR MENU
- Publication number 20170085708
- Publication date Mar 23, 2017
- Tal Lavian
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR IDENTIFYING A CALLER VIA A CALL CONNECTION, A...
- Publication number 20140369485
- Publication date Dec 18, 2014
- Gideon Hollander
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

where the visual mode comprises menus

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Message transmission using an IVR system

Systems and methods for providing multi-modal interaction via user...

Systems and methods for providing multi-modal interaction via user...

Visual translation for telephone commands

Systems and methods for providing multi-modal interaction via user...

System for accessing an active call bar for a graphically interacti...

System of graphical programming for an interactive voice response s...

Visual translation for an IVR system

Method, device and system for communicating with call center

Systems and methods for an incident management framework for user care

Information retrieval and display for an IVR system

Remote information retrieval and display for an IVR system

Method, device and system for communicating with call center

Automatic visual display of audibly presented options to increase u...

Method and apparatus for storing phone number, and method and appar...

Bridge for non-voice communications user interface to voice-enabled...

Information retrieval and display for an IVR system

Call processing method and device

Method for visualizing an IVR system

System and method for telephone communication

Voice response processing

Method and system for providing multimedia portal contents and addi...

Dynamically-changing IVR tree

System and method for supporting self service and associated agent-...

Telephone feature selection based on features received from a servi...

Systems and methods for visual presentation and selection of IVR menu

Systems, methods, and computer programs for transitioning from a ph...

System and method for enhanced communications via small data rate c...

Systems and methods for visual presentation and selection of IVR menu

Systems and methods for visual presentation and selection of IVR menu

Patents Applicationslast 30 patents

LANGUAGE TRANSLATION FOR SMARTPHONE APPLICATIONS

TRANSMISSION AND VISUALIZATION OF INTERACTIVE VOICE RESPONSE MENUS

Selectable Controls for Interactive Voice Response Systems

SYSTEMS AND METHODS FOR PROVIDING MULTI-MODAL INTERACTION VIA USER...

MESSAGE TRANSMISSION USING AN IVR SYSTEM

SYSTEMS AND METHODS FOR PROVIDING MULTI-MODAL INTERACTION VIA USER...

VISUAL TRANSLATION FOR TELEPHONE COMMANDS

COMPUTERIZED SYSTEM FOR CUSTOMER JOURNEY SCORING FOR A GRAPHICALLY...

SYSTEM OF GRAPHICAL PROGRAMMING FOR AN INTERACTIVE VOICE RESPONSE S...

SYSTEM FOR ACCESSING AN ACTIVE CALL BAR FOR A GRAPHICALLY INTERACTI...

SYSTEM FOR DEVELOPING LANDING PAGES FOR REPORTING IN A GRAPHICALLY...

COMPUTERIZED TRANSLATION SYSTEM IN A GRAPHICALLY INTERACTIVE VOICE...

SYSTEM FOR MONITORING ACROSS OMNI-CHANNEL INPUTS IN A GRAPHICALLY I...

SYSTEM OF CHANNEL SWITCHING IN A GRAPHICALLY INTERACTIVE VOICE RESP...

COMPUTERIZED SYSTEM FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SY...

DATA PROCESSING SYSTEM FOR OMNI-CHANNEL INPUTS IN A GRAPHICALLY INT...

WEIGHTED TRAFFIC SPLITTER SYSTEM FOR A GRAPHICALLY INTERACTIVE VOIC...

VISUAL TRANSLATION FOR AN IVR SYSTEM

ENHANCED CONTROLS FOR A COMPUTER BASED ON STATES COMMUNICATED WITH...

METHOD, DEVICE AND SYSTEM FOR COMMUNICATING WITH CALL CENTER

METHOD AND APPARATUS FOR DATA CHANNEL AUGMENTED VOICE TELEPHONY SYS...

INFORMATION RETRIEVAL AND DISPLAY FOR AN IVR SYSTEM

REMOTE INFORMATION RETRIEVAL AND DISPLAY FOR AN IVR SYSTEM

Bridge for Non-Voice Communications User Interface to Voice-Enabled...

SYSTEMS AND METHODS FOR VISUAL PRESENTATION AND SELECTION OF IVR MENU

INFORMATION RETRIEVAL AND DISPLAY FOR AN IVR SYSTEM

CONDITIONED TRIGGERING OF INTERACTIVE APPLICATIONS

METHOD AND APPARATUS FOR DATA CHANNEL AUGMENTED VOICE TELEPHONY SY...

SYSTEMS AND METHODS FOR VISUAL PRESENTATION AND SELECTION OF IVR MENU

SYSTEM AND METHOD FOR IDENTIFYING A CALLER VIA A CALL CONNECTION, A...