Membership
Tour
Register
Log in
with call back arrangements
Follow
Industry
CPC
H04M3/5231
This industry / category may be too specific. Please go to a parent level for more data
Parent Industries
H
ELECTRICITY
H04
Electric communication
H04M
TELEPHONIC COMMUNICATION
H04M3/00
Automatic or semi-automatic exchanges
Current Industry
H04M3/5231
with call back arrangements
Industries
Overview
Organizations
People
Information
Impact
Patents Grants
last 30 patents
Information
Patent Grant
System and method for enhanced virtual queuing with access control...
Patent number
11,968,328
Issue date
Apr 23, 2024
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Daniel Bohannon
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Interactive dialog communication via callback
Patent number
11,962,720
Issue date
Apr 16, 2024
Business Objects Software Ltd.
Stephane Coze
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for intent—based active callback management usin...
Patent number
11,949,816
Issue date
Apr 2, 2024
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for enhanced virtual queuing
Patent number
11,936,816
Issue date
Mar 19, 2024
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Daniel Bohannon
G07 - CHECKING-DEVICES
Information
Patent Grant
System and method for enhanced virtual queuing
Patent number
11,936,815
Issue date
Mar 19, 2024
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Daniel Bohannon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for providing chat-based customer callbacks
Patent number
11,917,105
Issue date
Feb 27, 2024
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Kevin Shinseki
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for replacing hold-time with a call-back in a con...
Patent number
11,889,025
Issue date
Jan 30, 2024
FonCloud, Inc.
Shai Berger
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for omnichannel user engagement and response
Patent number
11,889,023
Issue date
Jan 30, 2024
Fancloud, Inc.
Jean-David Dahan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for enhanced virtual queuing with targeted intera...
Patent number
11,863,707
Issue date
Jan 2, 2024
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Daniel Bohannon
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for a cloud callback platform with predictive mul...
Patent number
11,863,706
Issue date
Jan 2, 2024
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Adaptive cloud conversation ecosystem
Patent number
11,856,142
Issue date
Dec 26, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Lifecyle call routing and management in a customer service represen...
Patent number
11,818,295
Issue date
Nov 14, 2023
3CLOGIC, INC.
Navya Pandiri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for adaptive cloud conversation platform
Patent number
11,800,016
Issue date
Oct 24, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for enhanced virtual queuing
Patent number
11,792,321
Issue date
Oct 17, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Daniel Bohannon
G07 - CHECKING-DEVICES
Information
Patent Grant
System and method for user, device, and transaction authentication...
Patent number
11,792,323
Issue date
Oct 17, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for active callback management using callback obj...
Patent number
11,792,322
Issue date
Oct 17, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Mark J. Williams
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for hybrid callback management with transparent u...
Patent number
11,792,324
Issue date
Oct 17, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for secure storage and management of transitory d...
Patent number
11,785,143
Issue date
Oct 10, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for enhanced virtual queuing
Patent number
11,770,477
Issue date
Sep 26, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Daniel Bohannon
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for mobile device active callback prioritization...
Patent number
11,770,478
Issue date
Sep 26, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for an adaptive cloud conversation platform
Patent number
11,743,387
Issue date
Aug 29, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for managing routing of customer calls to agents
Patent number
11,736,617
Issue date
Aug 22, 2023
Massachusetts Mutual Life Insurance Company
Sears Merritt
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and methods for intent-based active callback management usin...
Patent number
11,736,613
Issue date
Aug 22, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for intent-based active callback management
Patent number
11,706,341
Issue date
Jul 18, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for hybrid callback management
Patent number
11,706,342
Issue date
Jul 18, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for providing personalized context
Patent number
11,689,662
Issue date
Jun 27, 2023
John Bohan Jiang
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Peer-to-peer VoIP
Patent number
11,671,534
Issue date
Jun 6, 2023
UJET, INC.
Eli Chen
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for managing customer call-backs
Patent number
11,669,749
Issue date
Jun 6, 2023
Massachusetts Mutual Life Insurance Company
Sears Merritt
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for secure transitory data storage and management
Patent number
11,665,282
Issue date
May 30, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for mobile device active callback integration
Patent number
11,665,283
Issue date
May 30, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM AND METHOD FOR ENHANCED VIRTUAL QUEUING
Publication number
20230421696
Publication date
Dec 28, 2023
Virtual Hold Technology Solutions, LLC
Daniel Bohannon
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR MOBILE DEVICE ACTIVE CALLBACK PRIORITIZATION...
Publication number
20230396709
Publication date
Dec 7, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR INTENT-BASED ACTIVE CALLBACK MANAGEMENT
Publication number
20230388418
Publication date
Nov 30, 2023
Virtual Hold Technology Solutions, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
ADAPTIVE CLOUD CONVERSATION ECOSYSTEM
Publication number
20230388420
Publication date
Nov 30, 2023
Virtual Hold Technology Solutions, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR AN ADAPTIVE CLOUD CONVERSATION PLATFORM
Publication number
20230388419
Publication date
Nov 30, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT UTILIZING CONVERSA...
Publication number
20230370550
Publication date
Nov 16, 2023
Virtual Hold Technology Solutions, LLC
Robert Harpley
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR SECURE TRANSITORY DATA STORAGE AND MANAGEMENT
Publication number
20230336663
Publication date
Oct 19, 2023
Virtual Hold Technology Solutions, LLC
Shannon Lekas
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHODS FOR HYBRID CALLBACK MANAGEMENT USING A CALLBACK...
Publication number
20230308546
Publication date
Sep 28, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT WITH ALTERNATE SITE ROUTI...
Publication number
20230308545
Publication date
Sep 28, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHODS FOR INTENT - BASED ACTIVE CALLBACK MANAGEMENT US...
Publication number
20230300249
Publication date
Sep 21, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR MOBILE DEVICE ACTIVE CALLBACK INTEGRATION
Publication number
20230291836
Publication date
Sep 14, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR MOBILE DEVICE ACTIVE CALLBACK INTEGRATION UTL...
Publication number
20230291837
Publication date
Sep 14, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR MOBILE DEVICE ACTIVE CALLBACK PRIORITIZATION
Publication number
20230283719
Publication date
Sep 7, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CONVEYING A REASON FOR A CALL TO A USER DEVICE
Publication number
20230283713
Publication date
Sep 7, 2023
Journey.ai
Michael Joseph Frendo
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR SECURE TRANSITORY DATA STORAGE AND MANAGEMENT
Publication number
20230283718
Publication date
Sep 7, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD FOR PROCESSING A REQUEST FROM A COMMUNICATION TERMINAL
Publication number
20230262167
Publication date
Aug 17, 2023
ORANGE
Frank Derville
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND SERVER FOR PROCESSING CALLS ORIGINATING FROM USER TERMIN...
Publication number
20230247141
Publication date
Aug 3, 2023
ORANGE
Apostolos Kountouris
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEMS AND METHODS FOR INTEGRATED THIRD-PARTY CALLBACKS
Publication number
20230239403
Publication date
Jul 27, 2023
Capital One Services, LLC
Jeremy GOODSITT
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHODS FOR INTENT - BASED ACTIVE CALLBACK MANAGEMENT US...
Publication number
20230239404
Publication date
Jul 27, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR ENHANCED VIRTUAL QUEUING
Publication number
20230231950
Publication date
Jul 20, 2023
Virtual Hold Technology Solutions, LLC
Daniel Bohannon
G07 - CHECKING-DEVICES
Information
Patent Application
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT WITH ALTERNATE SITE ROUTI...
Publication number
20230224408
Publication date
Jul 13, 2023
Virtual Hold Technology Solutions, LLC
Daniel Bohannon
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR ACTIVE CALLBACK MANAGEMENT USING CALLBACK OBJ...
Publication number
20230216961
Publication date
Jul 6, 2023
Virtual Hold Technology Solutions, LLC
Mark J. Williams
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR ENHANCED VIRTUAL QUEUING
Publication number
20230216959
Publication date
Jul 6, 2023
Virtual Hold Technology Solutions, LLC
Daniel Bohannon
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR ENHANCED VIRTUAL QUEUING
Publication number
20230216960
Publication date
Jul 6, 2023
Virtual Hold Technology Solutions, LLC
Daniel Bohannon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR ENHANCED VIRTUAL QUEUING WITH ACCESS CONTROL...
Publication number
20230208973
Publication date
Jun 29, 2023
Virtual Hold Technology Solutions, LLC
Daniel Bohannon
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR PROVIDING CHAT-BASED CUSTOMER CALLBACKS
Publication number
20230199119
Publication date
Jun 22, 2023
Virtual Hold Technology Solutions, LLC
Daniel Bohannon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT UTILIZING SMART CALLBACKS
Publication number
20230188647
Publication date
Jun 15, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR ADAPTIVE CLOUD CONVERSATION PLATFORM
Publication number
20230179711
Publication date
Jun 8, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR ENHANCED VIRTUAL QUEUING
Publication number
20230171344
Publication date
Jun 1, 2023
Virtual Hold Technology Solutions, LLC
Daniel Bohannon
G07 - CHECKING-DEVICES
Information
Patent Application
SYSTEM AND METHOD FOR ENHANCED VIRTUAL QUEUING WITH TARGETED INTERA...
Publication number
20230171345
Publication date
Jun 1, 2023
Virtual Hold Technology Solutions, LLC
Daniel Bohannon
H04 - ELECTRIC COMMUNICATION TECHNIQUE