TREA

87813142 - AVAYA AVA

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Information

  • Trademark
  • 87813142
  • Serial Number
    87813142
  • Filing Date
    February 27, 2018
    6 years ago
  • Transaction Date
    January 29, 2024
    a year ago
  • Status Date
    August 23, 2023
    a year ago
  • Location Date
    August 23, 2023
    a year ago
  • Status Code
    602
  • Current Location
    TMEG LAW OFFICE 107 - EXAMINING ATTORNEY ASSIGNED
    Employee Name
    TRUSILO, KELLY JEAN
  • Attorney Docket Number
    50484226
    Attorney Name
    Dyan M. House
    Law Office Assigned Location Code
    L70
  • Owners
Information
Mark Drawing Code
4000
Mark Identification
AVAYA AVA
Case File Statements
  • GS0091: Downloadable cloud-based and on-premise artificial intelligence (AI) / machine learning (ML) customer service software for simulating conversations, mining and analyzing data utilizing natural language processing (NLP) and computational linguistics in connection with real-time and historical digital customer attributes; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Computer software that integrates NLP, ML, Computational Linguistics (CL), Information Retrieval (IR) and Language Identification (LI), which is capable of understanding general human queries and formulating responses; Computer software and instructional manuals as a unit sold as subscription or under right-to-use, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; Downloadable cloud-based and on-premise computer software for use in controlling the operation and execution of computer systems, programs, and networks, downloadable cloud-based and on-premise computer software for use in connecting disparate computer networks and systems, servers and storage devices, downloadable cloud-based and on-premise computer operating system software, downloadable cloud-based and on-premise computer software for linking together computers and for enabling computing across a globally accessible network, and downloadable cloud-based and on-premise computer software for managing software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and downloadable cloud-based and on-premise computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses
  • GS0421: Providing temporary use of non-downloadable AI / ML customer service software for simulating conversations, mining and analyzing data utilizing NLP and computational linguistics in connection with real-time and historical digital customer attributes; Providing temporary use of non-downloadable AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Providing temporary use of non-downloadable computer software for use in controlling the operation and execution of computer systems, programs, and networks, providing temporary use of non-downloadable computer software for use in connecting disparate computer networks and systems, servers and storage devices, providing temporary use of non-downloadable computer operating system software, providing temporary use of non-downloadable computer software for linking together computers and for enabling computing across a globally accessible network, and providing temporary use of non-downloadable computer software for managing software and processes that exist within an information technology environment, including instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and providing temporary use of non-downloadable computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses
Case File Event Statements
  • 8/23/2023 - a year ago
    38 - ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND Type: MAB2
  • 8/23/2023 - a year ago
    37 - ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND Type: MAB2
  • 8/23/2023 - a year ago
    36 - ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE Type: ABN2
  • 7/6/2023 - a year ago
    35 - ASSIGNED TO EXAMINER Type: DOCK
  • 5/17/2023 - a year ago
    34 - ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY Type: ASCK
  • 5/9/2023 - a year ago
    33 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 5/9/2023 - a year ago
    32 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 5/9/2023 - a year ago
    31 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 11/28/2022 - 2 years ago
    30 - SUSPENSION CHECKED - TO ATTORNEY FOR ACTION Type: RCCK
  • 4/25/2022 - 2 years ago
    29 - REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Type: RCSC
  • 9/7/2021 - 3 years ago
    28 - REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Type: RCSC
  • 5/17/2021 - 3 years ago
    27 - APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED Type: CHAN
  • 5/17/2021 - 3 years ago
    26 - TEAS CHANGE OF CORRESPONDENCE RECEIVED Type: TCCA
  • 5/17/2021 - 3 years ago
    25 - TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS Type: EWAF
  • 5/17/2021 - 3 years ago
    24 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 5/17/2021 - 3 years ago
    23 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 5/17/2021 - 3 years ago
    22 - TEAS CHANGE OF OWNER ADDRESS RECEIVED Type: COAR
  • 1/22/2021 - 4 years ago
    21 - REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Type: RCSC
  • 6/30/2020 - 4 years ago
    20 - REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Type: RCSC
  • 6/25/2020 - 4 years ago
    19 - ASSIGNED TO LIE Type: ALIE
  • 11/29/2019 - 5 years ago
    18 - REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Type: RCSC
  • 5/29/2019 - 5 years ago
    17 - REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Type: RCSC
  • 11/16/2018 - 6 years ago
    16 - NOTIFICATION OF LETTER OF SUSPENSION E-MAILED Type: GNS3
  • 11/16/2018 - 6 years ago
    15 - LETTER OF SUSPENSION E-MAILED Type: GNSL
  • 11/16/2018 - 6 years ago
    14 - SUSPENSION LETTER WRITTEN Type: CNSL
  • 10/11/2018 - 6 years ago
    13 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 10/10/2018 - 6 years ago
    12 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 10/10/2018 - 6 years ago
    11 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 9/24/2018 - 6 years ago
    10 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 9/24/2018 - 6 years ago
    9 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 4/27/2018 - 6 years ago
    8 - ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED Type: ARAA
  • 4/27/2018 - 6 years ago
    7 - TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED Type: REAP
  • 4/10/2018 - 6 years ago
    6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 4/10/2018 - 6 years ago
    5 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 4/10/2018 - 6 years ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 4/2/2018 - 6 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 3/6/2018 - 6 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 3/2/2018 - 6 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP