TREA

90145016 - GENESYS CLOUD

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Information

  • Trademark
  • 90145016
  • Serial Number
    90145016
  • Filing Date
    August 28, 2020
    5 years ago
  • Transaction Date
    May 06, 2025
    7 months ago
  • Status Date
    February 07, 2025
    10 months ago
  • Location Date
    February 07, 2025
    10 months ago
  • Status Code
    641
  • Current Location
    TMO LAW OFFICE 129
    Employee Name
    DANTZLER, LAUREN
  • Attorney Docket Number
    GENES-00022
    Attorney Name
    Ryan P. Hiler
    Law Office Assigned Location Code
    O20
  • Owners
Information
Mark Drawing Code
4
Mark Identification
GENESYS CLOUD
Case File Statements
  • GS0381: TELECOMMUNICATIONS SERVICES, namely, VOICE OVER INTERNET PROTOCOL (VOIP) SERVICES AND HOSTED PRIVATE BRANCH EXCHANGE (PBX) SERVICES
  • GS0351: designing and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion
  • DS0000: "CLOUD"
  • GS0421: providing temporary use of non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing online non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications
Case File Event Statements
  • 9/1/2020 - 5 years ago
    1 - NEW APPLICATION ENTERED Type: NWAP
  • 10/2/2020 - 5 years ago
    2 - NEW APPLICATION OFFICE SUPPLIED DATA ENTERED Type: NWOS
  • 1/13/2021 - 4 years ago
    6 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 12/30/2020 - 4 years ago
    3 - ASSIGNED TO EXAMINER Type: DOCK
  • 1/13/2021 - 4 years ago
    4 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 1/13/2021 - 4 years ago
    5 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 7/13/2021 - 4 years ago
    7 - TEAS RESPONSE TO OFFICE ACTION RECEIVED Type: TROA
  • 7/13/2021 - 4 years ago
    8 - CORRESPONDENCE RECEIVED IN LAW OFFICE Type: CRFA
  • 7/14/2021 - 4 years ago
    9 - TEAS/EMAIL CORRESPONDENCE ENTERED Type: TEME
  • 8/14/2021 - 4 years ago
    12 - NOTIFICATION OF LETTER OF SUSPENSION E-MAILED Type: GNS3
  • 8/14/2021 - 4 years ago
    10 - SUSPENSION LETTER WRITTEN Type: CNSL
  • 8/14/2021 - 4 years ago
    11 - LETTER OF SUSPENSION E-MAILED Type: GNSL
  • 2/16/2024 - a year ago
    18 - SUSPENSION CHECKED - TO ATTORNEY FOR ACTION Type: RCCK
  • 2/7/2025 - 10 months ago
    22 - NON-FINAL ACTION E-MAILED Type: GNRT
  • 2/7/2025 - 10 months ago
    21 - NON-FINAL ACTION WRITTEN Type: CNRT
  • 2/14/2022 - 3 years ago
    13 - REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Type: RCSC
  • 8/15/2022 - 3 years ago
    14 - REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Type: RCSC
  • 12/7/2022 - 3 years ago
    15 - AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP Type: ASGN
  • 2/13/2023 - 2 years ago
    16 - REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Type: RCSC
  • 8/14/2023 - 2 years ago
    17 - REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED Type: RCSC
  • 3/27/2024 - a year ago
    19 - ASSIGNED TO EXAMINER Type: DOCK
  • 3/29/2024 - a year ago
    20 - SUSPENSION CHECKED - TO ATTORNEY FOR ACTION Type: RCCK
  • 2/7/2025 - 10 months ago
    23 - NOTIFICATION OF NON-FINAL ACTION E-MAILED Type: GNRN
  • 5/5/2025 - 7 months ago
    24 - APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED Type: XELR
  • 5/5/2025 - 7 months ago
    25 - APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED Type: XELG