Patent Application
20100088222
The present invention relates to communication systems and methods, and more particularly, the present invention relates to automated systems and methods for communicating a financing application from a retailer to a finance source.
Communication between entities is often complicated by the fact that they rely on incompatible communication systems. For example, in the context of a car dealership, when a customer chooses to finance the purchase of a vehicle, the dealership must communicate information to a selected finance source. Because each finance source may use a communication system different from the others and different from the dealership, the dealer must determine what kind of communication system each finance source uses and then convert the information into the requisite format. In some cases, the dealership must manually transmit the information over a communication network, or even verbally over the telephone. Similarly, the finance source must rely on limited communication techniques in order to communicate its decision and terms back to the dealership.
Accordingly, it would be desirable to provide improved communication systems and methods to address these limitations.
In view of the foregoing, systems and methods are provided for automatically communicating a financing application from a retailer to a finance source.
In some embodiments of the present invention, information related to a financing application may be electronically received in a first format over a computer network at a central processor. The information may be communicated from a retailer to the computer network. The information may be electronically processed at the central processor to automatically convert the information about the request to a second format. At least a subset of the information in the second format may be electronically communicated to a finance source over the computer network. A response from the finance source to the information related to the financing application may be electronically received at the central processor, and the response may be communicated electronically to the retailer.
The above and other objects and advantages of the invention will be apparent upon consideration of the following detailed description, taken in conjunction with the accompanying drawing, in which like reference characters refer to like parts throughout, and in which:
Systems and methods are provided for communicating information between entities related to, for example, credit applications, and are described below with reference to
For purposes of brevity and clarity, and not by way of limitation, the present invention is described herein in the context of a motor vehicle dealership financing application technique that is used to determine financing eligibility, financing terms, or any combination thereof in connection with the sale or leasing of motor vehicles. For example,
Dealership 102 may be communicatively coupled to central processor 104. Central processor 104 may be any suitable hardware, software, or both, located remote to dealership 102, or within dealership 102 (or in the case of multiple dealerships within all or some of the dealerships). Central processor 104 may include database 114 and communications sub-system 106. Database 118 may be used to store information about vehicle purchasers and lessees, vehicle information, financing provider information, any other suitable information, or any combination thereof. Communications sub-system 106 may be any suitable software, hardware, or both, to facilitate communications with one or more finance sources 110, 118, and 120. For example, as illustrated, communications sub-system 106 may include a facsimile device. Other suitable communications sub-system 106 components may include one or more of the following: a modem, network router, a computer or terminal with network access (e.g., for sending electronic mail over the Internet), wired or wireless telephone equipment, any other suitable communications equipment, or any combination thereof.
Dealership 102 may be coupled to central processor 104 using any suitable network 108. For example, network 108 may be a private data network, a public data network (such as the Internet), or a combination of both. Dealership 102 may be coupled to network 108 using any suitable wired or wireless communications paths. Finance source 110 may be coupled to central processor 104 using any suitable network 108, a communications path 116, or both. For example, network 108 may be a private data network, a public data network (such as the Internet), or a combination of both. Communications path 116 may be a public telephone network, a private telephone network, or a combination of both. Finance sources 110, 118, and 120 may be coupled to network 108 using any suitable wired or wireless communications paths. In one suitable arrangement, dealership 102 may be coupled to central processor 104 using a different network from that which couples finance sources 110, 118, and 120 to central processor 104. Individual finance sources 110, 118, and 120 may be coupled to central processor 104 using different networks, communication paths, or both, from one another.
In some suitable embodiments, a dealer at dealership 102 may access central processor 104 from a terminal or computer using, for example, a web browser to communicate with central processor 104 over network 108 (e.g., the Internet). For example, when a customer at dealership 102 desires to lease or finance the purchase of a vehicle, the dealer may input a credit application containing customer information, vehicle information, a desired finance source, any other suitable information, or any combination thereof to central processor 104. Central processor 104 may process this information and communicate with the desired finance source to obtain financing eligibility, terms, conditions, incentives, any other suitable information, or any combination thereof from the desired finance source. This information may then be communicated to the dealer.
In some embodiments of the present invention, central processor 104 may communicate the credit application (or relevant information derived therefrom) to a desired finance source using any one or more suitable communication techniques. For example, central processor 104 may transmit the credit application to one of finance sources 118 and 120 using network 108. In one embodiment, central processor 104 may communicate with finance sources 118 and 120 over network 108 using XML or any other suitable interface or protocol. A credit application received by finance source 118 or 120 may be automatically processed using software and hardware at the finance source. Financing decisions, terms, conditions, incentives, and any other suitable information may then be automatically communicated back to central processor 104 over network 108, using for example, XML.
In another suitable approach, central processor 104 may send the credit application to a finance source such as finance source 110 as a facsimile using communications sub-system 106. Finance source 110 may receive the facsimile using its communications sub-system 112. The facsimile may be sent from central processor 104 either manually (e.g., by printing out a hard copy and having personnel scan the hard copy using facsimile equipment) or using an automated process in which the credit application is automatically processed at central processor 104, converted to a suitable file format and automatically transmitted as a facsimile over communications path 116 using communications sub-system 106. In this case, communications sub-system 106 may be a modem or facsimile equipment coupled to a server at central processor 104 that receives the credit application from dealership 102. The modem or facsimile equipment may access communications path 116 and transmit the credit application to communications sub-system 112 at finance source 110. Communications sub-system 112 may include a modem or facsimile equipment coupled to a server that communicates with communications sub-system 106 to receive the credit application and allows it to be accessed and viewed or printed into hard-copy form by personnel at finance source 110.
In another suitable approach, the credit application or relevant information derived from the credit information may be communicated by central processor 104 to finance source 110 over a network, system, or both, that is separate and distinct to the network, system, or both, used by dealership 102 and central processor 104 to communicate credit application information. For example, communications sub-system 106 may generate an electronic mail containing the credit application information that may then be communicated to finance source 110 as a conventional electronic mail over the Internet.
When the credit application or relevant information derived from the credit application by central processor 104 is received at finance source 110 (either in hard-copy or electronically), personnel at finance source 110 may either manually process the information or input the credit application information into a system in order to determine whether the customer qualifies for financing, terms and conditions for financing, incentives, any other suitable determination, or any combination thereof.
After the determinations have been made, personnel at finance source 110 may be given the ability to access central processor 104 using network 108 by, for example, providing an appropriate web page (e.g., using HTML, JAVA® applets, XML, etc.) over the Internet, which is accessible with suitable credentials (e.g., user identification and password). The personnel may be given the ability to enter the determinations that were made with respect to the credit application using this interface. Central processor 104 may then, in turn, report back to dealership 102 with the determinations using network 108.
In some embodiments of the present invention, central processor 104 may determine the mode of communication of a credit application to a desired finance source. For example, central processor 104 may look up the mode of communication for a particular finance source to which a credit application is to be communicated (e.g., using a look-up table stored in database 114). Alternatively or in addition, the credit application communicated to central processor 104 by a dealership 102 may specify a mode of communication to a desired finance source. After determining of the mode of communication for a particular finance source, central processor 104 may communicate the credit application to the target finance source using the determined mode of communication.
The process of requesting and retrieving the determinations from one of finance sources 110, 118, and 120 by central processor 104 may be transparent to the dealer and customer at dealership 102. This transparency may be implemented regardless of the mode of communication being used between central processor 104 and one of finance sources 110, 118, and 120. This transparency may be implemented regardless with which finance source central processor 104 is communicating.
If, at step 206, central processor 104 determines that the credit application is not subject to a preferred mode of communication, then central processor 104 may communicate the credit application to the finance source specified in the credit application and not perform format conversion (step 208). For example, the credit application communicated to central processor 104 by a dealership 102 may specify a mode of communication to a desired finance source. If, at step 206, central processor 104 determines that the credit application is subject to a preferred mode of communication, then central processor 104 may convert the credit application to a format for the preferred mode at step 208. For example, as discussed above, central processor 104 may look up the mode of communication for a particular finance source to which a credit application is to be communicated (e.g., using a look-up table stored in database 114). At step 212, after determining if there is a preferred mode of communication for a particular finance source, central processor 104 may communicate the credit application to the target finance source using the determined mode of communication.
It should be understood that the steps of flow diagram 200 are merely illustrative. Any of the steps of flow diagram 200 may be modified, omitted, or rearranged, two or more of the steps may be combined, or any additional steps may be added, without departing from the scope of the present invention.
A computer readable storage medium may tangibly embody a program, functions, and/or instructions that may cause system 100 to operate in a specific and predefined manner as described herein. Those skilled in the art will appreciate, however, that the systems and methods described herein may be implemented at any level, ranging from hardware to software including, but not limited to, firmware, resident software, and microcode.
It will be understood that the present invention may be practiced in any suitable context. The motor vehicle dealership and finance source context discussed above is merely illustrative. Communication between entities involved in a business transaction in accordance with the present invention may be applied to any suitable credit context, such as home loan applications, student loan applications, business loan applications, or any other suitable credit context. Communication between entities involved in a business transaction in accordance with the present invention may be applied to any other suitable field such as bid selection (e.g., construction contracts) or to any context in which a determination is made by a third-party entity, which is then communicated back to an original entity making a request for the determination.
It will be understood that the foregoing is only illustrative of the principles of the invention, and that various modifications may be made by those skilled in the art without departing from the scope and spirit of the invention. Those skilled in the art will appreciate that the invention may be practiced by other than the described embodiments, which are presented for purposes of illustration rather than of limitation, and the invention is limited only by the claims that follow.
This application claims the benefit of U.S. Provisional Application No. 61/101,037, filed Sep. 29, 2008, which is hereby incorporated by reference herein in its entirety.
| Number | Date | Country | |
|---|---|---|---|
| 61101037 | Sep 2008 | US |
